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AutoNation Subaru Arapahoe

(2,155 reviews)
Visit AutoNation Subaru Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 927-6053 (888) 927-6053
Used (866) 685-7613 (866) 685-7613
Service (877) 883-8455 (877) 883-8455

Reviews

(2,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Arapahoe from DealerRater.

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Everybody working at that dealer is very friendly and

Everybody working at that dealer is very friendly and professionally caring me buying the first time subaru car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Overall worst experience I?

Overall worst experience I?ve ever had with a dealership. Any questions/problems I have had have been responded to with deceitful shady explanations. None of my issues have been resolved and it?s been 2 months! Do not buy from here unless you want the biggest headache of your life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Emily, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. If you'd like, please contact our General Manager at (303) 578-6119. We'd appreciate the chance to make your experience a positive one.

This is a busy dealership that worked hard to gain my

This is a busy dealership that worked hard to gain my business and to make me a deal that couldn't be beat by my local dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Grant Powell was exceptionally professional , easy to

Grant Powell was exceptionally professional , easy to work with and helped meet our financial goals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, we're happy you found our staff to be supportive during your experience here at AutoNation Subaru Arapahoe. Feel free to stop by if you ever need any more help.

Bryan was excellent and provided a 10/10 experience

Bryan was excellent and provided a 10/10 experience during the buying process. He?s kind, a good listener and not there to pressure you into anything. His hat is great and you should totally allow dogs at the dealership to keep folks happy and involved!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marcus, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Worst experience I have ever had.

Worst experience I have ever had. Dozens of staff including management knew the exact offer I was made and wouldn’t stand by it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.

Consumer response

If the GM is Jacob we’ve already talked. He knows what happened and doesn’t care. If there is someone higher they can reach out to me.

The whole team was great.

The whole team was great. Top notch. 10/10 happy with the vehicle and the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sandra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Fantastic staff and a great selection of cars.

Fantastic staff and a great selection of cars. I was very happy with my experience there. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dani, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

From sales to service always first class from this dealer

From sales to service always first class from this dealer and its entire staff, plus a nice facility to wait in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Rod was extremely knowledgeable and helpful with my

Rod was extremely knowledgeable and helpful with my Crosstrek purchase. We ended up leasing and I am very pleased 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!