Reviews
Quick, efficient, painless
I bought the Platinum Care package when I bought the van. I call ahead, all is taken care of. This time I was given a loaner to drive. I'd recommend, if Honda really believes in their products, have a 10 year Platinum Plan...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and Efficient
Planned Maintenance - they had loaner waiting, in and out. Nice,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service at Lucas Honda
miss Pam is just wonderful she makes sure my car is done in a timely manner if it will take long she has a car for me so i don,t have to sit there all day
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was awesome!!! The best experience buying a new car.
Sheldon Cozart was our sales rep.. He was very honest, knowledgeable and professional. He went above and beyond his job description. I was having trouble setting up my garage remote to the car. He stayed on the phone walking me through it. And... when I still couldn’t get it to work he came all the way out to my house to set it up for me. He is very personable and he has his cell number on his business card. So he is very easy to reach, which I think is great. I know I can count on Sheldon to help me have complete satisfaction with my new car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A service visit to Lucas Honda
As usual, the visit was a very pleasant experience, the staff was outstanding, and the workmanship superior.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
War and peas
Oil change and Tire rotation with prior Appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Center
Service personnel were great, Wait time was less than I expected. Waiting room were clean and comfortable. Overall experience were excellent. I would certainly go back for future service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Never disappointed at Lucas
I have always been treated with respect and great service at Lucas Honda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr FY
Had an easy, quick, and simple car buying experience. Thank you Lucas Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service department
Scott has been my service rep for many years and does a great job. They keep the same employees, so you know it is a reliable establishment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
