Reviews
Why I continue to use Lucas Honda for car service.
We had to have some major maintenance done to our 2013 CR-V. Liked that we did not feel pressured to have the work addressed that day, if it did not work for us. Felt it was done rather quickly and we were on our way within a couple of hours. OUr attendant or service writer, Pam Busbee was very easy to work with. We always have used your facility for our service work and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service visit
Overall excellent service. Very friendly and helpful staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good deal great people
Great care was taken to understand and help me make a trade that got me a newer car and lower payments. Other dealerships were uninterested or didn't care enough to try.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Review
Lucas Platimum service has always been great. Steve the service rep has always taken good care of me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very pleased
I was very pleased with my service appointment at Lucas. My car was serviced timely and washed afterwards. The most impressive......they told me I needed an air filter and they actually showed me the current air filter and how dirty it was. I would recommend Lucas to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Great experience at Lucas for my first oil change at this dealership. We just moved from the Daytona Beach area we need to find a new dealership to get our service and Lucas will be our new Honda home. The only thing I wish they would do that they don't is send out monthly coupons for oil changes, tire rotation and other service related items.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My 2010 CRV
The work was done as promised. Everything was exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very pleased
Very pleased with the entire dealership. Polite, friendly and knowledgable. Low pressure too. The service department is clean, quick and professional. I couldn’t be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lucas Honda Review
Did not enjoy the buying process from them, almost made me not want to get a car. But their service and maintenance is good.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Honda customer
I have been a honda owner for the last thirty-five years. Since moving to Jacksonville 10 years ago I have utilized the services offered by Lucas Honda; you might say I will only entrust my Honda to Lucas. I have always been exceptionally satisfied with the actual mechanical service provided, and the service team go out of their way to make you feel welcome and special from the moment you drive onto the property right up to the end of your visit with the cashier. It is very evident that customer care and satisfaction is the #1 objective at Lucas Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
