Reviews
Service visit
:-) Prompt, friendly and efficient service as usual. I would definitely recommend this service center. The complimentary car wash and access to WiFi while waiting is always an added bonus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rose Coman
Excellent service and Mr John Keene was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lucas Honda of Jacksonville
I have been using Lucas Honda for a my car maintenance for a very long time. I am currently driving my 5th Honda purchased ( in the last 30 years) from Lucas Honda. Very happy with the service and will not take my car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Beat dealer ever
Beat Dealer ever. Great service advisor and extremely honest!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
33,700 mile service
These guys are on top of things. They take care of everything, the first time, while I'm here and remind me of the next scheduled service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim MacDonald
Mr. MacDonald is very knowledgeable of his product; made my purchase a pleasant experience. I'll recommend Lucas Honda to anyone in the market for a new or preowned automobile. BTW, your service department is top-notch also...they have been servicing my cars for many years. Steve Lucas would be proud of his dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ms. Denise Jones
My visit to Lucas Honda was excellent as it always is. I was taken care of as soon as I arrived and was done within an hour. I feel this is because of the superb management if the Service area. They truly care about their customers and keeping them happy and satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Pam Busbee was the service adviser that I deal with and she is great. Very personable and professional. You couldn't ask for a better representative for Lucas Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The right way to buy a new vehicle!
We began our search for a new Honda CRV locally but soon became discouraged with the lack of cooperation from our dealership. We then turned to the internet with our request and was soon contacted by Jim MacDonald with Lucas Honda. Jim found us the exact make, model and color of CRV we asked for with many dealer extras for the price we needed! He then spent time demonstrating all the features - insuring we were comfortable with our new purchase. This was a very enjoyable and stress free process thanks to Jim MacDonald, Jim Bolt (the financial guru) and the Lucas Honda Team! Thanks to all involved! Gordon and Bunnie Mills
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Normal 5 Star
Ive always had the best experience with Lucas Service Department! This is my third CRV and I couldnt be more satisfied with the CRV and the service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
