Reviews
Clarity purchase
Overall, I was very pleased with the purchase. The staff went out of their way to deliver the car in very short order. The only thing I would recommend is to provide a full charge for the car. I was waiting, so there was a full tank of gas and a clean car and the charge would have taken too long to provide. That was not a show stopper, though. I have been able to drive to and from work for over a week without using any gas. Love that. Hate the volitility of gas prices.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lucas Honda Service Department
We bought our Honda CRV at Lucas Honda and always have it serviced there. We are very happy with the Lucas Honda dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brake repair
Wonderful experience! Scott went out of his way to accommodate us on very short notice. The brakes were replaced and we could not be happier with the quality of work, timeliness, and professionalism. Steve Lucas Honda has been our source for maintenance for the past 12 years...and it is the employees that keep us returning. Cliff Douglas
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lucas Honda Customer Service Rocks!
What an outstanding service department! I'm from out of town and when I needed a new tire asap, the service team made it happen quickly. Even though I'm not a customer there, they made me feel like a valued customer. Many thanks to Scott Adams and a special thanks to John Keene who was very professional and empathetic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
112017 service
This dealership was excellent as usual. I have been bringing my car here since I bought it. The car is now 12 years old with 205,000 miles and running strong.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
Lucas Honda Service is always excellent. They go above and beyond and are always professional. John is the service manager and ensures services are completely efficiently and without error.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda C. Pickering 2014 Honda Pilot in for CD Play
Everything is done quickly and efficiently.. Scott is always friendly and explains everything well to me. Everyone else there are also very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lucid Honda Service Experience
They have always provided a loaner when needed, because of longer services. I was able to get my “honey do” list complete. This is why I purchased and get my car serviced 86 miles from home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A great experience.
From start to finish, everyone at the dealership was professional and a pleasure to work with. My wife and I never felt pressured at any time. All of our questions were answered in a way that was easy to understand. After we finished, the salesman spent the time to acquaint us with all of the feature of the vehicle as well as helping us set up many of the programmable ones. A great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lucas Honda
Lucas Honda and everyone on the staff are wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
