Reviews
Best car buying experience ever!
Best car buying experience ever! No pressure approach was appreciated from the first call. Mike was friendly, informative, helpful, and most of all honest. He answered most of our questions before we even asked them. The car described was even better in person. Our approval was waiting for us on arrival so after we liked what we saw, did the usual test drive, and finalized our most important questions, it was a few signatures and we were on our way in under 1 hour. Awesome experience. Mike was a pleasure to deal with! I see why this place has been around this long! If you’re looking for a high quality pre-owned car an easy buying experience and no typical car dealer games or gimmicks, this is the place to be. Definitely check them out!
Best car buying experience ever!
Best car buying experience ever! No pressure approach was appreciated from the first call. Mike was friendly, informative, helpful, and most of all honest. He answered most of our questions before we even asked them. The car described was even better in person. Our approval was waiting for us on arrival so after we liked what we saw, did the usual test drive, and finalized our most important questions, it was a few signatures and we were on our way in under 1 hour. Awesome experience. Mike was a pleasure to deal with! I see why this place has been around this long! If you’re looking for a high quality pre-owned car an easy buying experience and no typical car dealer games or gimmicks, this is the place to be. Definitely check them out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience start to finish was nothing short of
My experience start to finish was nothing short of excellent. I live in Wyoming and saw a car I’d been searching for for many months. I was a little hesitant to buy at a distance sight unseen but from the first call I received nothing but transparency and honesty. I requested some up close photos and video walk around. I got that shortly after my request, and in amazing detail! Mike was honest and forthright and answered all my questions with patience and respect. I’ve never bought a car at a distance before but I can say that I am extremely pleased with my new car. It was well described, and honestly arrived in better than I expected. It is a used car but the quality and attention to detail shows better in person than did in the photos! Mike was more than up front about the car do , where it came from, its history, the condition, and managed my expectations better than I thought possible. This is a first class establishment and I am really happy with my purchase. I’m glad I took the leap of faith working at a distance, I admit I was very hesitant initially. I got the car I wanted at the right price and all without leaving my home. I strongly recommend you give Kings Point Auto a try on your next purchase, even if buying sight unseen like I did. They did right by me at a long distance & and I will surely be doing business with them again next time. Thank you Mike & Kings Point Auto! Keep up the great work!
My experience start to finish was nothing short of
My experience start to finish was nothing short of excellent. I live in Wyoming and saw a car I’d been searching for for many months. I was a little hesitant to buy at a distance sight unseen but from the first call I received nothing but transparency and honesty. I requested some up close photos and video walk around. I got that shortly after my request, and in amazing detail! Mike was honest and forthright and answered all my questions with patience and respect. I’ve never bought a car at a distance before but I can say that I am extremely pleased with my new car. It was well described, and honestly arrived in better than I expected. It is a used car but the quality and attention to detail shows better in person than did in the photos! Mike was more than up front about the car do , where it came from, its history, the condition, and managed my expectations better than I thought possible. This is a first class establishment and I am really happy with my purchase. I’m glad I took the leap of faith working at a distance, I admit I was very hesitant initially. I got the car I wanted at the right price and all without leaving my home. I strongly recommend you give Kings Point Auto a try on your next purchase, even if buying sight unseen like I did. They did right by me at a long distance & and I will surely be doing business with them again next time. Thank you Mike & Kings Point Auto! Keep up the great work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If there was An award for best used car dealership it
If there was An award for best used car dealership it will go to Kings point auto. From the first minute we spoke about the car till I got the title was one of the most pleasant and transparent deals I’ve ever done. Mike is the best and a real dealer for the people. 10 stars
If there was An award for best used car dealership it
If there was An award for best used car dealership it will go to Kings point auto. From the first minute we spoke about the car till I got the title was one of the most pleasant and transparent deals I’ve ever done. Mike is the best and a real dealer for the people. 10 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a BMW 550i from Kings Point Auto, and I
I recently bought a BMW 550i from Kings Point Auto, and I couldn’t be happier with the experience. From start to finish, Mike was amazing to work with — professional, honest, and genuinely helpful. He made the entire process smooth and stress-free, answering all my questions and making sure I was comfortable with everything before driving off. The car itself was in excellent condition, exactly as described, and you can tell they take pride in the vehicles they sell. It’s been running perfectly, and I’m absolutely loving it. If you’re looking for a dealership that actually cares about its customers, I highly recommend checking out Kings Point Auto and asking for Mike. He made buying my BMW a great experience!
I recently bought a BMW 550i from Kings Point Auto, and I
I recently bought a BMW 550i from Kings Point Auto, and I couldn’t be happier with the experience. From start to finish, Mike was amazing to work with — professional, honest, and genuinely helpful. He made the entire process smooth and stress-free, answering all my questions and making sure I was comfortable with everything before driving off. The car itself was in excellent condition, exactly as described, and you can tell they take pride in the vehicles they sell. It’s been running perfectly, and I’m absolutely loving it. If you’re looking for a dealership that actually cares about its customers, I highly recommend checking out Kings Point Auto and asking for Mike. He made buying my BMW a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My husband and I’s experience with Mike was great!
My husband and I’s experience with Mike was great! From initial correspondence till driving off the lot, Mike was patient, knowledgeable and very easy to work with. Every time I called, Mike picked up. Every email I sent, Mike answered. He made sure we always had his complete attention. He kept us informed of the process. He didn’t push anything on us. We drove over an hour to get a car and wouldn’t hesitate to do it again!
My husband and I’s experience with Mike was great!
My husband and I’s experience with Mike was great! From initial correspondence till driving off the lot, Mike was patient, knowledgeable and very easy to work with. Every time I called, Mike picked up. Every email I sent, Mike answered. He made sure we always had his complete attention. He kept us informed of the process. He didn’t push anything on us. We drove over an hour to get a car and wouldn’t hesitate to do it again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have tried to be patient with this business but this
I have tried to be patient with this business but this has quite literally dragged on for two weeks now. It’s a simple process that most dealerships can accomplish within an hour or two. I have bought several vehicles at this point in my life and never have I been so ignored or treated like the dealership could not care less at all. All I’ve gotten from you is excuses. My ex husband sold cars for Cadillac! So I am very, very well aware of the process and there is absolutely no good reason or excuse in the world for it to take this long. The only possible reason is because you just don’t care and my business is very clearly not important to you at all! This entire experience has been the worst, I literally can’t even believe how lackadaisical you are as a sales person when this is apparently your business, that you own. You’d really think you would care more about how you treat customers and the reputation that you are creating and the face that you clearly don’t care at all about how outrageously long it has taken for every pathetic little step of the way of moving forward to actually purchase one of your vehicles. I’ve never tried so hard to buy a car and felt and been treated like the dealership couldn’t care less or even be bothered to return phone calls. Do you know how many times I called after putting in the credit app? Quite literally dozens of times. Not even an exaggeration. And how many voicemails I left? Too many to count. And it took FIVE DAYS FOR YOU TO BOTHER RETURNING THAT PHONE CALL! And now it’s the same thing all over again with this next simple and small step in the process. I sent out the paperwork you requested the next day. You say you didn’t receive it but you received every other email I sent so again it’s just excuses and I don’t buy it. That paperwork was emailed to you on Thursday by Monday evening still nothing. It’s amazing you have a business at all! If it wasn’t so infuriating it would be comical with how ridiculous it is! But one could wonder why you even bother to ask me to put a credit application in if you apparently don’t have the time to actually deal with selling a car? So that my credit takes a hit when I am trying to purchase a car? But what do you care? There were other cars I could have pursued but I wasted my time on you and your dealership. And I regret that very much. This is the exact truth of my experience so you can say whatever you want but this is what happened and you most assuredly deserve this review. If you don’t want negative reviews that are completely accurate then do better with your business practices. I am flabbergasted at how horrid your customer service and practices are at ‘King’s Point Auto’. You should be ashamed.
I have tried to be patient with this business but this
I have tried to be patient with this business but this has quite literally dragged on for two weeks now. It’s a simple process that most dealerships can accomplish within an hour or two. I have bought several vehicles at this point in my life and never have I been so ignored or treated like the dealership could not care less at all. All I’ve gotten from you is excuses. My ex husband sold cars for Cadillac! So I am very, very well aware of the process and there is absolutely no good reason or excuse in the world for it to take this long. The only possible reason is because you just don’t care and my business is very clearly not important to you at all! This entire experience has been the worst, I literally can’t even believe how lackadaisical you are as a sales person when this is apparently your business, that you own. You’d really think you would care more about how you treat customers and the reputation that you are creating and the face that you clearly don’t care at all about how outrageously long it has taken for every pathetic little step of the way of moving forward to actually purchase one of your vehicles. I’ve never tried so hard to buy a car and felt and been treated like the dealership couldn’t care less or even be bothered to return phone calls. Do you know how many times I called after putting in the credit app? Quite literally dozens of times. Not even an exaggeration. And how many voicemails I left? Too many to count. And it took FIVE DAYS FOR YOU TO BOTHER RETURNING THAT PHONE CALL! And now it’s the same thing all over again with this next simple and small step in the process. I sent out the paperwork you requested the next day. You say you didn’t receive it but you received every other email I sent so again it’s just excuses and I don’t buy it. That paperwork was emailed to you on Thursday by Monday evening still nothing. It’s amazing you have a business at all! If it wasn’t so infuriating it would be comical with how ridiculous it is! But one could wonder why you even bother to ask me to put a credit application in if you apparently don’t have the time to actually deal with selling a car? So that my credit takes a hit when I am trying to purchase a car? But what do you care? There were other cars I could have pursued but I wasted my time on you and your dealership. And I regret that very much. This is the exact truth of my experience so you can say whatever you want but this is what happened and you most assuredly deserve this review. If you don’t want negative reviews that are completely accurate then do better with your business practices. I am flabbergasted at how horrid your customer service and practices are at ‘King’s Point Auto’. You should be ashamed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joelle, You never sent the paperwork requested. Your email you believe had the documents had no attachment. It took a week for you to send the actual documents. They had a different last name and was red flagged for fraud. When confronted, you did you were rude and disrespectful, cursing, and using language that’s completely unacceptable. As we’ve already established, please take your business (and attitude) elsewhere.
My experience with Mike was great very informative.
My experience with Mike was great very informative. Took his time to explain everything about the vehicle. Everything about the loan. Try to get me the best loan deal which he did. I have no complaints. Wouldn’t hesitate to purchase another vehicle from this location.
My experience with Mike was great very informative.
My experience with Mike was great very informative. Took his time to explain everything about the vehicle. Everything about the loan. Try to get me the best loan deal which he did. I have no complaints. Wouldn’t hesitate to purchase another vehicle from this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recently purchased a used Camaro from Kings Point.
Recently purchased a used Camaro from Kings Point. The experience was great. Easy to work with, good communication and everything that was promised was delivered. I love the car!
Recently purchased a used Camaro from Kings Point.
Recently purchased a used Camaro from Kings Point. The experience was great. Easy to work with, good communication and everything that was promised was delivered. I love the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kings Point Auto has been the only place I go to whenever
Kings Point Auto has been the only place I go to whenever it comes to buying my cars. I like to go in and know the honest price without games and gimmicks. Every single car in their inventory is hand picked and special. Trust me, you won’t be disappointed!
Kings Point Auto has been the only place I go to whenever
Kings Point Auto has been the only place I go to whenever it comes to buying my cars. I like to go in and know the honest price without games and gimmicks. Every single car in their inventory is hand picked and special. Trust me, you won’t be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership no run around what you see if what you
Great dealership no run around what you see if what you get they are very kind and will help you get into the vehicle that you are looking for
Great dealership no run around what you see if what you
Great dealership no run around what you see if what you get they are very kind and will help you get into the vehicle that you are looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
