Reviews
Write a reviewGreat salesman
I want to thank Nissan of Bakersfield for doing a wonderful job in finding me a car. I also want to thank Dave Dosanjh for making it happen without his help it would of been tough finding exactly what I wanted. Thank you I highly recommend this dealer ship to everybody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Veronica, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer, just as you said. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
Great Service
I want to thank Dave Dosanjh for the great service and wonderful experience. He made it happen and was very professional and helpful. Thank you Nissan of Bakersfield will highly recommend anyone who is looking for a new or used car to look for Dave Dosanjh best salesman ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Veronica, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer, just as you said. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
Excellent service experience
My wife's vehicle needed a tire rotation, so I took it to the Nissan of Bakersfield Service Department. Upon finding out that the wheel lock key was missing, I reported it to the service technicians (Martin and Jesus) because we purchased the vehicle in 2014 from their Sales Department. Even though its been over three years since we bought the vehicle "Used and As Is", they still offered to replace it with a new set of lock keys and performed the tire rotation for free. Also, they went the extra mile of giving us a free car wash. Very impressed. Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
iwuhenry5055, We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Easy Process
My salesman Jay made the whole car buying process fast and easy! He was attentive and respectful of my time which I really appreciated! I would definitely recommend Jay and Nissan of Bakersfield to others!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi DownB93309, Thank you for your kind words about Jay and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Congratulation on your new vehicle, Thank you so much for business. Your Nissan of Bakersfield team Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Best customer service
The reason why I gave 5 stars was because the staff and my salesperson were so friendly, helpful and had great customer service. My salesperson answered all my questions accurately and helped us through the whole process. It was a great experience overall, they make sure customers are their first priority.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nissan, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Great service
Alex was very knowledgeable and although I was just looking and gathering information he was not pushy. All the staff very friendly and made me feel comfortable and at home. Thanks Alex and Nissan of Bakersfield.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gabby, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
I simply went in to look and didn't want any pressure
I am a single mother with 5 children and it is my sole responsibility to make all the decisions for our family. Buying a car is a big one to do by myself and receiving the help from Joseph Franco my sales representative was a very nice experience as he was very professional and informative and was genuinely interested in my family's needs. I felt no pressure to be shoved into a deal that was not going to help me and my family. He is still working with me and I will be returning based on my experience with him as I've had very bad experiences with other dealerships and sales representatives.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Michelle, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team Sandra Pleitez spleitez@nissanofbakersfield.com (661)847-4111
Ben Hernandez is an excellent Sales Associate
I Recently purchased a truck from Ben Hernandez. It was one of the easiest car transactions I have ever done. We felt no prussure and would definitely recommend him and Nissan of Bakersfield to our friends and family. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eb2417, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! Congratulation on your new Truck. We hope you have a wonderful day and Thank you for your business. Your Nissan of Bakersfield team Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Great customer service
We were looking for a family car but we couldn't decide what was best for us. Joseph was a great help. He even stayed longer hours to accommodate our needs. Thanks, Joseph!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sheila, This is the type of experience we love hearing about! Thank you for taking the time to comment on the 5 Star service you received during your purchasing experience. Our staff strives to provide service that exceeds expectations, so we appreciate you letting us know we are succeeding. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Finally a legitimate salesman!
Would like to express my gratitude to Alex. I went to 4-5 different dealers and every one of them I was approached by salesman that seemed like sharks . I've bought cars and always felt uneasy because of how these guys work. As I walked into the dealership I was approached by Alex and right away I felt at ease . He was very easy to talk to , professional, and truthful, i felt very at ease and I never feel comfortable around salesman due to how they are. If in the market for a vehicle I highly recommend going and seeing him. Dude you rock! !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Art T. This is the type of experience we love hearing about! Thank you for taking the time to comment on the 5 Star service you received during your purchasing experience. Our staff strives to provide service that exceeds expectations, so we appreciate you letting us know we are succeeding. We hope you have a wonderful day and we look forward to your next visit! Congratulations on your new vehicle. Your Nissan of Bakersfield team Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com