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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Thank you!

I'd like to thank Victor Ramirez for always giving excellent customer service, for always going above and beyond his duty to help me, and ensure I'm well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Marco. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team

AWESOME!

RANDY IS THE BOMB.COM THE BEST SALESMAN EVER HE WORKED WITH ME FOR 2 DAYS AND GOT ME THE BEST DEAL EVER! KUDOS TO RANDY GREAT GREAT GUY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jackie. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Thank you for your business and come back anytime!

Ariel did it again!

Can’t say enough how awesome Ariel is! Please give this man a raise or a well deserved bonus. Every time I’ve gone in he’s had a smile and is ready to take care of things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thelizlives. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with Ariel. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team

Very good

Service was very good, the person who attended me was very attentive and very friendly, he also answered all my questions. I will came back soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Salvador. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

service for my car

They treat me with a lot of respect and they explain me everything about the services doing on my car I’m really happy with the work they have done ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Enrique. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

It was my best visit to the dealership

Thanks being for the dealership was wonderful the people that were very nice very courteous very professional they did everything they could to help me out they went out of their way to help me out they spent all day with me and in the end we all came out very happy I love my product I love the dealership and I look forward to doing business with them and I'll recommend anybody that I know go to this dealership and you will be treated with the utmost respect and professionalism thank you Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

Nissan car transmission issue

They got appointment set up showed up they got me rental after they found out needed a new transmission a couple of days later was fixed got my car back. Bery easy process. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Candacehaugen. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

Poor Customer Service

I give 2 star for the great service from the technician who was able to fix our car. We were inlove with Nissan even before we bought our 1st car until we encounter a 1st major error in our Car. The Service Advisor who took care of us Jesus did not give us a fair service. He seems don't trust us (bec they know you wont pay any). We need to call a hundred times just to give you updates on the status of your car! They wont give you satisfactory answers from all the questions you ask! Our car was there for almost 3 weeks. If we didnt check the status all the time, we wil not know that our Car is ready.. They promised to update but no calling back... You want to talk to someone else, but nobody is available...Just keep bugging them and voicemails will be there for you! But we Thank the Service Director Alex, he do some explaining once. We picked our car full of dust inside and seems tney missed to do the car wash they usually offer for every service! (We just thought we dont deserve a free car wash since our car service was all covered bec of warranty!) Thank God for that! even the rental, they just offer a week before the car is ready, But we Thank another advisor Erick, we ended up going home satisfied and answers have been given, we will definitely look for Erick in our next service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unsatisfactory

A Los mecanicos Les falta mucha mas experiensa no parece que fuera la Nissan por que lleve mi camioneta por UN ruido en El motor que no es normal y me dijeron que era normal.yo tango manejando Nissan por 17 anos ffrontiers exterra, sentras y me esta desepcionando Nissan recientemente cambie mi frontier 2000 por una frontier 2017 y un sentra 2001 por un sentra 2017 El ano pasado y laberdad me an desepcionando Nissan

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was faster that most of my previous visits

My visit was fairly fast. My previous visits are usually about 2 hours but this time my oil change and car wash were just an hour. Great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Senior09ocean. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team