Reviews
Write a reviewExcellent experiences
Service rep Richard made the experience wonderful, he explained service needs and reviewed the inspection, accomdated me well and explain future service needs with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Decontrerad. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Quick service
The mechanics serviced our car very quickly and we're very kind to us. The projected estimate was a couple of hours but they finished it in an hour and a half.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Calicocat901. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
recall notice
recall notice on vehicle was handled very timely I was given a time it would take and it was within the quoted time he said.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rmcgill2. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Great service
I was helped quickly. My car was serviced in a timely manner. The staff was very courteous and friendly. I difintly felt well taken care of while I was waiting in the lounge area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richie22. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Great service
Before this I had never been to the Nissan service center and I gotta day it was way better than I expect. Not only was the rep very friendly he provided some excellent customer as well as provided me with a rental since they had to keep my car longer than expected. I’m honestly very pleased with this the service I received to the point where I will continue being a loyal Nissan customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carlos. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Recalled Juke fixed for free (cuz it was a recall)
The over all experience was very pleasant and non stressful however it took awhile to get it back to me. Srvice was very professional and concise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carolewhosoever, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Ariel Rubio is fantastic!
Ariel embodies the meaning of customer service. It is because of him that my family is loyal to Nissian. Thank you Ariel for always doing what is right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Madonnalang. Thank you for your kind words about Ariel and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your Nissan of Bakersfield team
Repair on car
Took my car in for repair. They helped with my warranty and hooked me up with a rental. Very helpful and courteous. I would recommend this service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Joliver20, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Nissan Leaf Repair
They got me in right away and solved my problem. I was pleased with everything to include the shuttle ride, waiting area and acoffee bar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RealtorAlfredo. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Checking in was fine. Rep was polite and helpful.
I got half-way home and red light came on with message of low oil pressure. I called and was told to come right back which I did. They checked the oil stick. It was completely dry. They forgot to replace the oil in the service process. They offered me a free oil change next time to make it right.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Ruth, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com