Reviews
Write a reviewThe best costomerservice
Erick is a exelen employee good costomerservice Etc.....I go see him for any other car problems - he pays close attention to my need and handles them professionally. Erick is a valuable team member and I look forward to bringing in my vehicle for future services. Thanks you Pedro
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maxima12. Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
Great dealership
Bought my first car here, great customer service. Salesmen are real friendly and helpul, I definitely plan on returning in the near future. Really recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ams2577. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Bad experience every time I do oil change
I went in on 3 27-18 for oil change when I left my car was making a weird noise and very shaky. I was hesitant to go back because usually takes forever. But it was very weird to me my car was not doing that noise. I had my 2 children in the car and when I went back they told me they had left loose lug nuts on my tire.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Happy Millennial
Jospeh was an excellent representative and allowed me to find a car w/ in my budget w/out being pushy or impatient. He answered all that I asked and was more than helpful. Would recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello B3kah.n. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Had to come back to fix what they broke
I brought my wife's car in for a check engine light when I was informed of a recall in my driver's air bag. They corrected the light and replaced the air bag and sent me on my way. I drive off to realize that they out my stearing wheel back on crooked so I had to turn around and drop my car off for a second time and wait another hour.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Jose was amazing !
Over all my visit was amazing. I didn't have to wait that long and I was in a out really fast. Will go again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Noelyguerra. Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
Best Experience Ever!
This was my first time buying my own new car and I have to say, the experience was amazing! It was faster and the sales associate, Oscar Salgado, was beyond awesome and so helpful and friendly! I highly recommend going to Nissan and asking for him to help you out on picking a car. Beyond happy with my new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Vflores16. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Amazing experience :)
Definitely recommend Martha. Very knowledgeable and understanding to what I was looking for! She is super friendly and sweet. Best experience yet. Thank you Martha and management! I love my Nissan Maxima.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lynjai. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Quality
Talk about quality. Martha is friendly, patient, knowledgeable, and works fast. I am able to provide her what I want and she is able to produce exactly that. Definitely worth recommending and worth coming back to. Don’t forget the service side. Victor Ramirez always treating a customers like family and taking care off all the service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New0830s. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Great experience
I was met very quickly and assigned to a service technician within a couple minutes of my arrival. My service tech, Victor Ramirez, was very nice. He had my car done within 1 hour, which was an hour less than he originally estimated. As I asked questions he answered them fully and honestly. He even took me under the car to show me where the problems were and explain what each part did and how it was going to affect my driving until it was fixed. Overall I felt better informed without feeling pushed into hasty decisions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vrgriffeth. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
