Reviews
Issues resolved This review reflects my honest opinions and documented experience as a customer. The Consumer Review Fairness Act (15 U.S.C. § 45b) protects consumers' ability to share honest opinions about a business's products, services, or conduct, including through online reviews and social media.
Issues resolved This review reflects my honest opinions and documented experience as a customer. The Consumer Review Fairness Act (15 U.S.C. § 45b) protects consumers' ability to share honest opinions about a business's products, services, or conduct, including through online reviews and social media.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I returned to Gary Yeomans Ford in September 2026 to purchase a 2026 Ranger Lariat in part because I had purchased an F-150 here in 2016 and had a positive experience. Unfortunately, this transaction has left me with several unresolved concerns, particularly regarding the complimentary lifetime powertrain warranty. The lifetime warranty was a meaningful benefit of purchasing the Ranger from this dealership. After receiving and reviewing the actual warranty documentation, however, I learned several important details that I do not believe were adequately explained during the sale. This is not Ford factory lifetime coverage. Gary Yeomans Ford Lincoln is identified in the written warranty as the warrantor, while a separate company serves as Administrator. The warranty also requires the vehicle to be returned to Gary Yeomans Ford Lincoln for a powertrain inspection once every seven years within a specified anniversary window to maintain coverage. That is an important distinction for anyone who may later move away from the Daytona area. The replacement-parts provision was also important to me. The warranty permits the use of non-OEM/non-manufacturer parts and new, remanufactured, or used parts for covered repairs. There is another question I have asked the dealership to clarify in writing: what happens when an authorized covered repair is performed at another Ford dealership whose labor rate or repair cost is higher than what the Administrator authorizes? I have not found language in the warranty clearly guaranteeing that the customer would owe only the stated deductible without potentially being responsible for a difference. The certificate we received also identifies only one of the two titled owners, contains an incorrect ZIP Code, is dated September 9 although our transaction was completed September 3, and does not contain either titled owner's signature. We have requested corrected documentation. There are additional unresolved transaction issues. Three vehicles were involved as trade-ins, and we are still seeking portions of the signed/electronically executed transaction documentation and odometer records. Those mileage records may be needed to pursue cancellation refunds on previous warranties and service contracts. I also have concerns regarding accessories. During the sale, the salesperson showed me Ford accessories and pricing on the Ford Accessories website. I understood that we were discussing Ford running boards and a Ford tonneau cover. We ultimately paid approximately $1,495 for running boards and a tonneau cover, but the products installed were not Ford accessories. I was not informed before agreeing to the purchase or before installation that non-Ford products would be installed. We have requested documentation identifying the manufacturer, model, source, pricing, and warranties for the products that were actually installed. There were also issues involving D-Plan documentation and several smaller follow-through matters after the sale. My purpose in writing this review is to accurately describe my experience, not to assign motives. For anyone considering a vehicle because a dealership advertises or provides a "lifetime warranty," I strongly suggest asking for the complete written warranty before completing the purchase and reading the requirements, exclusions, repair procedures, replacement-parts provisions, and dealer-specific obligations carefully. I have asked Gary Yeomans Ford management to address these matters. If they are satisfactorily resolved, I will update this review to reflect the outcome. This review reflects my honest opinions and documented experience as a customer. The Consumer Review Fairness Act (15 U.S.C. § 45b) protects consumers' ability to share honest opinions about a business's products, services, or conduct, including through online reviews and social media.
I returned to Gary Yeomans Ford in September 2026 to purchase a 2026 Ranger Lariat in part because I had purchased an F-150 here in 2016 and had a positive experience. Unfortunately, this transaction has left me with several unresolved concerns, particularly regarding the complimentary lifetime powertrain warranty. The lifetime warranty was a meaningful benefit of purchasing the Ranger from this dealership. After receiving and reviewing the actual warranty documentation, however, I learned several important details that I do not believe were adequately explained during the sale. This is not Ford factory lifetime coverage. Gary Yeomans Ford Lincoln is identified in the written warranty as the warrantor, while a separate company serves as Administrator. The warranty also requires the vehicle to be returned to Gary Yeomans Ford Lincoln for a powertrain inspection once every seven years within a specified anniversary window to maintain coverage. That is an important distinction for anyone who may later move away from the Daytona area. The replacement-parts provision was also important to me. The warranty permits the use of non-OEM/non-manufacturer parts and new, remanufactured, or used parts for covered repairs. There is another question I have asked the dealership to clarify in writing: what happens when an authorized covered repair is performed at another Ford dealership whose labor rate or repair cost is higher than what the Administrator authorizes? I have not found language in the warranty clearly guaranteeing that the customer would owe only the stated deductible without potentially being responsible for a difference. The certificate we received also identifies only one of the two titled owners, contains an incorrect ZIP Code, is dated September 9 although our transaction was completed September 3, and does not contain either titled owner's signature. We have requested corrected documentation. There are additional unresolved transaction issues. Three vehicles were involved as trade-ins, and we are still seeking portions of the signed/electronically executed transaction documentation and odometer records. Those mileage records may be needed to pursue cancellation refunds on previous warranties and service contracts. I also have concerns regarding accessories. During the sale, the salesperson showed me Ford accessories and pricing on the Ford Accessories website. I understood that we were discussing Ford running boards and a Ford tonneau cover. We ultimately paid approximately $1,495 for running boards and a tonneau cover, but the products installed were not Ford accessories. I was not informed before agreeing to the purchase or before installation that non-Ford products would be installed. We have requested documentation identifying the manufacturer, model, source, pricing, and warranties for the products that were actually installed. There were also issues involving D-Plan documentation and several smaller follow-through matters after the sale. My purpose in writing this review is to accurately describe my experience, not to assign motives. For anyone considering a vehicle because a dealership advertises or provides a "lifetime warranty," I strongly suggest asking for the complete written warranty before completing the purchase and reading the requirements, exclusions, repair procedures, replacement-parts provisions, and dealer-specific obligations carefully. I have asked Gary Yeomans Ford management to address these matters. If they are satisfactorily resolved, I will update this review to reflect the outcome. This review reflects my honest opinions and documented experience as a customer. The Consumer Review Fairness Act (15 U.S.C. § 45b) protects consumers' ability to share honest opinions about a business's products, services, or conduct, including through online reviews and social media.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of the entire staff here at Gary Yeomans Ford Daytona I apologize sincerely for any difficulty or inconvenience you had during your visit. We strive to make sure every customer is totally satisfied but somehow we missed the mark with you. I invite you to contact me directly any time so that I can make a proposal that will hopefully make up for your previous experience here. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (386) 310-2342 and we will do our best to make this better.
Great experience with Brody, Shane, and Nello. They took care of my sister like professionals and truly listened to her needs. They made the entire car-buying process easy, smooth, and stress-free. Everyone was friendly, knowledgeable, and never made her feel pressured. We’re very happy with her new vehicle and would definitely recommend them to anyone looking for a great car-buying experience!
Great experience with Brody, Shane, and Nello. They took care of my sister like professionals and truly listened to her needs. They made the entire car-buying process easy, smooth, and stress-free. Everyone was friendly, knowledgeable, and never made her feel pressured. We’re very happy with her new vehicle and would definitely recommend them to anyone looking for a great car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s rewarding to know the purchase of your sister’s Hyundai Kona felt easy and stress-free. Our team is pleased we could truly listen to her needs and provide friendly, no-pressure support throughout. Hearing you’d recommend us to others means a lot to our team. Sincerely, Jeromie Allan General Manager
This dealership is honestly the best we have ever worked with. They have awesome sales people (Kala was amazing) and your whole experience goes smoothly. They always find a way to get you into the vehicle you want at the price you need.
This dealership is honestly the best we have ever worked with. They have awesome sales people (Kala was amazing) and your whole experience goes smoothly. They always find a way to get you into the vehicle you want at the price you need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your praise of our sales team’s dedication to finding the perfect used Mitsubishi Outlander at the right price truly reflects what we aim for. We’re glad the purchase process felt seamless from start to finish. Your kind words about working with us mean a great deal to our team. Sincerely, Jeromie Allan General Manager
I purchased a new Ford Maverick Hybrid on Monday, 08/17/26, My salesman's name is Brody Marshall. Brody was very very helpful & extremely thorough in answering my questions & assisting me with my purchase.
I purchased a new Ford Maverick Hybrid on Monday, 08/17/26, My salesman's name is Brody Marshall. Brody was very very helpful & extremely thorough in answering my questions & assisting me with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s rewarding to know our sales team could answer your questions thoroughly and guide you through your purchase. We hope you enjoy your new Ford Maverick Hybrid! Sincerely, Jeromie Allan General Manager
⭐⭐⭐⭐⭐ Five Stars Isn’t Enough! Today wasn’t supposed to be the day we bought a vehicle. In fact, the very first thing I told Patrick Frederick at Gary Yeomans Ford in Daytona was, “We’re not buying anything today. We’re just starting the process and looking around.” A lot of salespeople would have thanked us for stopping by and moved on to the next customer. Patrick did the exact opposite. He spent his time with my 18-year-old daughter, Kameryn, as if she was already a lifelong customer. He walked us all over the dealership, showing her every option that fit what she was looking for—from the Maverick and Ranger to the Mustang Mach-E and Bronco. He answered every question she had, never rushed us, and most importantly, he talked to her, not through us. As parents, that meant everything. He made Kameryn feel heard, respected, and involved in one of the biggest purchases of her young adult life. He never pressured her, never tried to force a sale, and never made it feel like the decision belonged to Mom and Dad. Instead, he genuinely wanted to help her find the vehicle that fit her personality and her future. Then we walked over to the used lot… That’s when she saw it—a Cactus Gray 2-door Bronco. The smile on her face said it all. She instantly fell in love. Watching Patrick share in that excitement instead of trying to capitalize on it showed us exactly the kind of person he is. He wasn’t just selling cars—he was helping create a memory our family will never forget. Patrick, thank you for treating our daughter with kindness, patience, and respect. Thank you for taking the time when you knew there wasn’t going to be a sale that day. That level of professionalism and genuine care is incredibly rare. Because of the way you treated Kameryn, you’ve earned something far more valuable than one sale… You’ve earned customers for life. If you’re looking for someone who truly cares about people—not just selling cars—go see Patrick Frederick at Gary Yeomans Ford in Daytona. You won’t find a better experience. ⭐⭐⭐⭐⭐ An Incredible Finance Experience with Allison! If you think the excitement ends once you’ve picked out the perfect vehicle, think again. After my daughter, Kameryn, fell in love with her Cactus Gray 2-door Bronco, we were introduced to Allison in Finance, and she made what is usually the most stressful part of buying a vehicle one of the easiest and most memorable experiences we’ve ever had. Let’s be honest—most people walk into the finance office expecting pressure, confusion, and a mountain of paperwork. Allison completely changed that perception. She took the time to explain everything in a way that my 18-year-old daughter could understand, making sure Kameryn—not just Mom and Dad—was part of every conversation. She answered every question with patience, never rushed us, and made her feel confident throughout the entire process. What meant the most to us was that Allison didn’t just treat Kameryn like a kid buying her first car—she treated her like a capable young adult. She believed in her, encouraged her, and because of Allison’s guidance and support, Kameryn was able to purchase her very first vehicle all on her own. As parents, there are moments you never forget. Watching your child accomplish something they’ve worked so hard for is one of them. Allison didn’t just help complete paperwork—she helped create a moment of pride, confidence, and independence that our daughter will carry with her for the rest of her life. Buying your first car is a milestone, and Allison made sure it felt like one. Her kindness, professionalism, and genuine care turned what could have been an intimidating experience into one our entire family will always remember. Thank you, Allison, for believing in Kameryn and helping make her dream a reality. Between Patrick’s incredible service on the sales floor and your outstanding care in finance, you’ve shown us what a first-class dealership experience should look like.
⭐⭐⭐⭐⭐ Five Stars Isn’t Enough! Today wasn’t supposed to be the day we bought a vehicle. In fact, the very first thing I told Patrick Frederick at Gary Yeomans Ford in Daytona was, “We’re not buying anything today. We’re just starting the process and looking around.” A lot of salespeople would have thanked us for stopping by and moved on to the next customer. Patrick did the exact opposite. He spent his time with my 18-year-old daughter, Kameryn, as if she was already a lifelong customer. He walked us all over the dealership, showing her every option that fit what she was looking for—from the Maverick and Ranger to the Mustang Mach-E and Bronco. He answered every question she had, never rushed us, and most importantly, he talked to her, not through us. As parents, that meant everything. He made Kameryn feel heard, respected, and involved in one of the biggest purchases of her young adult life. He never pressured her, never tried to force a sale, and never made it feel like the decision belonged to Mom and Dad. Instead, he genuinely wanted to help her find the vehicle that fit her personality and her future. Then we walked over to the used lot… That’s when she saw it—a Cactus Gray 2-door Bronco. The smile on her face said it all. She instantly fell in love. Watching Patrick share in that excitement instead of trying to capitalize on it showed us exactly the kind of person he is. He wasn’t just selling cars—he was helping create a memory our family will never forget. Patrick, thank you for treating our daughter with kindness, patience, and respect. Thank you for taking the time when you knew there wasn’t going to be a sale that day. That level of professionalism and genuine care is incredibly rare. Because of the way you treated Kameryn, you’ve earned something far more valuable than one sale… You’ve earned customers for life. If you’re looking for someone who truly cares about people—not just selling cars—go see Patrick Frederick at Gary Yeomans Ford in Daytona. You won’t find a better experience. ⭐⭐⭐⭐⭐ An Incredible Finance Experience with Allison! If you think the excitement ends once you’ve picked out the perfect vehicle, think again. After my daughter, Kameryn, fell in love with her Cactus Gray 2-door Bronco, we were introduced to Allison in Finance, and she made what is usually the most stressful part of buying a vehicle one of the easiest and most memorable experiences we’ve ever had. Let’s be honest—most people walk into the finance office expecting pressure, confusion, and a mountain of paperwork. Allison completely changed that perception. She took the time to explain everything in a way that my 18-year-old daughter could understand, making sure Kameryn—not just Mom and Dad—was part of every conversation. She answered every question with patience, never rushed us, and made her feel confident throughout the entire process. What meant the most to us was that Allison didn’t just treat Kameryn like a kid buying her first car—she treated her like a capable young adult. She believed in her, encouraged her, and because of Allison’s guidance and support, Kameryn was able to purchase her very first vehicle all on her own. As parents, there are moments you never forget. Watching your child accomplish something they’ve worked so hard for is one of them. Allison didn’t just help complete paperwork—she helped create a moment of pride, confidence, and independence that our daughter will carry with her for the rest of her life. Buying your first car is a milestone, and Allison made sure it felt like one. Her kindness, professionalism, and genuine care turned what could have been an intimidating experience into one our entire family will always remember. Thank you, Allison, for believing in Kameryn and helping make her dream a reality. Between Patrick’s incredible service on the sales floor and your outstanding care in finance, you’ve shown us what a first-class dealership experience should look like.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic to learn that your daughter felt heard and respected throughout her journey to finding a used Ford Bronco. We’re glad our team could make exploring options and finalizing financing clear and confidence building. Congratulations on this milestone and thank you for trusting us with such an important first purchase. Sincerely, Jeromie Allan General Manager
⭐⭐⭐⭐⭐ An Incredible Finance Experience with Allison! If you think the excitement ends once you’ve picked out the perfect vehicle, think again. After my daughter, Kameryn, fell in love with her Cactus Gray 2-door Bronco, we were introduced to Allison in Finance, and she made what is usually the most stressful part of buying a vehicle one of the easiest and most memorable experiences we’ve ever had. Let’s be honest—most people walk into the finance office expecting pressure, confusion, and a mountain of paperwork. Allison completely changed that perception. She took the time to explain everything in a way that my 18-year-old daughter could understand, making sure Kameryn—not just Mom and Dad—was part of every conversation. She answered every question with patience, never rushed us, and made her feel confident throughout the entire process. What meant the most to us was that Allison didn’t just treat Kameryn like a kid buying her first car—she treated her like a capable young adult. She believed in her, encouraged her, and because of Allison’s guidance and support, Kameryn was able to purchase her very first vehicle all on her own. As parents, there are moments you never forget. Watching your child accomplish something they’ve worked so hard for is one of them. Allison didn’t just help complete paperwork—she helped create a moment of pride, confidence, and independence that our daughter will carry with her for the rest of her life. Buying your first car is a milestone, and Allison made sure it felt like one. Her kindness, professionalism, and genuine care turned what could have been an intimidating experience into one our entire family will always remember. Thank you, Allison, for believing in Kameryn and helping make her dream a reality. Between Patrick’s incredible service on the sales floor and your outstanding care in finance, you’ve shown us what a first-class dealership experience should look like. Gary Yeomans Ford has earned our trust, our business, and our recommendation to anyone looking for a dealership that truly puts people first. You’ve gained customers for life.
⭐⭐⭐⭐⭐ An Incredible Finance Experience with Allison! If you think the excitement ends once you’ve picked out the perfect vehicle, think again. After my daughter, Kameryn, fell in love with her Cactus Gray 2-door Bronco, we were introduced to Allison in Finance, and she made what is usually the most stressful part of buying a vehicle one of the easiest and most memorable experiences we’ve ever had. Let’s be honest—most people walk into the finance office expecting pressure, confusion, and a mountain of paperwork. Allison completely changed that perception. She took the time to explain everything in a way that my 18-year-old daughter could understand, making sure Kameryn—not just Mom and Dad—was part of every conversation. She answered every question with patience, never rushed us, and made her feel confident throughout the entire process. What meant the most to us was that Allison didn’t just treat Kameryn like a kid buying her first car—she treated her like a capable young adult. She believed in her, encouraged her, and because of Allison’s guidance and support, Kameryn was able to purchase her very first vehicle all on her own. As parents, there are moments you never forget. Watching your child accomplish something they’ve worked so hard for is one of them. Allison didn’t just help complete paperwork—she helped create a moment of pride, confidence, and independence that our daughter will carry with her for the rest of her life. Buying your first car is a milestone, and Allison made sure it felt like one. Her kindness, professionalism, and genuine care turned what could have been an intimidating experience into one our entire family will always remember. Thank you, Allison, for believing in Kameryn and helping make her dream a reality. Between Patrick’s incredible service on the sales floor and your outstanding care in finance, you’ve shown us what a first-class dealership experience should look like. Gary Yeomans Ford has earned our trust, our business, and our recommendation to anyone looking for a dealership that truly puts people first. You’ve gained customers for life.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s wonderful to know the finance process felt clear and stress-free for your daughter as she took ownership of her Ford Bronco. We’re glad our finance staff included her in every discussion, explaining details patiently and helping her gain confidence. Thank you for sharing how this milestone became a memorable family moment. Sincerely, Jeromie Allan General Manager
Great Sales Team and excellent service. During the selection process they put the customer needs as a priority.
Great Sales Team and excellent service. During the selection process they put the customer needs as a priority.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting the dedication of our sales team to understanding your priorities. We’re glad the process was seamless and hope you enjoy your new Ford F-150. Please reach out anytime if you need assistance. Sincerely, Jeromie Allan General Manager
Jeromie, the GM of Ford, took great care of getting my car in for repair. The Body Shop did amazing work on my car. Never would know it had dents and the paint color matches perfect. Thank you for the amazing service.
Jeromie, the GM of Ford, took great care of getting my car in for repair. The Body Shop did amazing work on my car. Never would know it had dents and the paint color matches perfect. Thank you for the amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re delighted our management and body shop team got your Infiniti QX50 in for repair and returned it looking flawless. It’s wonderful to hear the dents are gone and the paint matches exactly. Thank you for your kind comments about our service. Sincerely, Jeromie Allan General Manager
Car service great, customer service needs more work! Greeting, giving instructions. First time oil change service, turn in the car and had to ask where to go , once inside there were around 10 people and not even one of them greeted me! I guess that I already bought the car so it?s not important anymore!
Car service great, customer service needs more work! Greeting, giving instructions. First time oil change service, turn in the car and had to ask where to go , once inside there were around 10 people and not even one of them greeted me! I guess that I already bought the car so it?s not important anymore!
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Felix, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Gary Yeomans Ford are glad to have you as a customer. Sincerely, Jeromie Allan General Manager