Reviews
Clean facilities,
I found a service representative immediately. He took the car and assured me they could find the problem, which they did. I received my car back that afternoon. The dealership even delivered my car, which I did not expect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Excellence!
Eric Lindeman, service rep and Doc, technician. They Repaired my car to perfection. Eric is an amazing service rep. He is the epitome of an excellent employee! His consideration, timeliness, courtesy and caring to make sure everything went well with the repairs definitely makes me a life long customer of this Nissan dealership! Doc, the technician also did an amazing job in a quick manner to make sure my car was repaired and returned to me within a few days! Eric even made sure I had a nice clean rental to use while my car was being repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Tannie! Our team works incredibly hard to exemplify the Power Kia commitment to customer care and we're so thankful that your time with Eric and Doc was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service.
Great service. Acceptable prices. Peace of mind that they'll be fair and not take advantage of me. Ok waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service Center
Steve Schendel in service is the main reason I have my service done at Power Kia. Steve excels at customer service and makes everything so easy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Robert! We really appreciate your business and are so happy that Steve could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Low Cost of Ownership, Great Service!
#1 reason is that price of service is reasonable. I honestly wouldn't come in if it weren't. Staff is friendly, can arrange service via Kia's website and it lists the price of the service upfront, overall it's a good kia dealer
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, thank you for sharing this great feedback with us.?We feel our service department is what makes Power Kia special.?Reviews like yours help us to make sure that we're meeting the needs of our customers and we?re glad to hear that you were pleased with your visit.?We look forward to seeing you for your next service appointment! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
Service people were helpful in answering all questions I had. They pointed out unforeseen problems (cabin filter that was way overdue to be changed). Answered questions regarding how to deal with inclement weather, such as what to do in case of snow. Pleasant and helpful. They also washed the out side of my Soul!! That was awesome!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elyse, thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
They did exactly what they said they would do. It must have been the kid that washed my car on last service job had broken my side mirror. Kia bought a new one and replaced it, free of charge to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Jeremy hooked me up huge
I got a great car at a fraction of the original asking price. Jeremy hooked me up huge. Thanks Jeremy and the power kia team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Jeremy is an assets to Power Kia and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best regards, Shane Matheny - Sales Manager - 866-979-8765
buying a truck
The dealership said my credit union was not part of their cudle system? I called several other dealerships the next day and my credit union was in their system. Power Kia tried to sell me the car threw their finance department with a interest three times what my credit union approved me for? I went and bought a vehicle somewhere else the next day. The sale person was good, the finance department was terrible. I bought two other vehicles in the past at Power Mazda, that experience was great.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jeremy is handling business
Bought a great car for a fraction of what the original asking price was, I think Jeremy is taking care of his customers. Very friendly, professional guy. By far best car salesman I've ever worked with. Thanks to the Kia team, especially Jeremy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review! Jeremy is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Best regards, Shane Matheny - Sales Manager - 866-979-8765