Reviews
We had a great experience buying our new car from Andy
We had a great experience buying our new car from Andy Fox! He was very knowledgeable and made the process super easy and efficient. I definitely recommend working with Andy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brooke, thank you for sharing your feedback about Andy and our team! We hope you enjoy your new ride, and we look forward to seeing you again at Mercedes-Benz of Lancaster!
Andy fox, wow, great job trying to sell me a car.
Andy fox, wow, great job trying to sell me a car. I wish I lived closer to your dealership. Excellent communication
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the glowing review of Andy and the team! We wish you lived closer too, but distance won’t keep us down! Thanks from all of us at Mercedes-Benz of Lancaster!
My salesman is Joshua Mentzer, he’s very Knowledgeable
My salesman is Joshua Mentzer, he’s very Knowledgeable and professional. He not pushy he really care about his clients he takes the time to answer questions and to make you comfortable while you’re waiting. Keep up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda, thank you for sharing your experience with Joshua! We will pass along your kind words, and we are grateful for your business! See you next time at Mercedes-Benz of Lancaster!
Outstanding as always!
Outstanding as always! Jeremy and the Service team met my every expectation! Thank you for evetything
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jonathan, we are so glad to hear that Jeremy and the rest of our team met your expectations. Thank you for trusting Mercedes-Benz of Lancaster with your business. See you next time!
Very pleasant sales experience, immaculate vehicle and
Very pleasant sales experience, immaculate vehicle and terrific sales associate Andy Fox. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Newton, thank you for recommending Andy at Mercedes-Benz of Lancaster! We hope you enjoy your new vehicle and wish you safe travels.
Overall experience since I bought my 2022 Forrester has
Overall experience since I bought my 2022 Forrester has been great! Would recommend this place and auto !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, thank you for your continued support of the Mercedes-Benz of Lancaster team! We look forward to your next visit!
Troy is always very attentive and helpful with all my
Troy is always very attentive and helpful with all my services. He’s definitely one of the best there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Davon, we are grateful for your kind words about Troy! Thank you for choosing Mercedes-Benz of Lancaster. See you next time!
Excellent experience.
Excellent experience. Came in thinking my Forester had a problem. As it turned out, Josh the service advisor explained to me it was actually a feature that I was unaware of. But this experience is not unusual. I am a 7-year loyal customer and every service visit was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your loyal business and the stellar review, Sam! We’ll pass along your excellent feedback to Josh and the rest of our team! See you next time at Mercedes-Benz of Lancaster.
Just when I think Jeremey and the team are at the peak of
Just when I think Jeremey and the team are at the peak of service, they exceed my highest expectations . I have never had a dealership make me happier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christopher! Hearing this feedback about Jeremy and our team made our day! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your support. We look forward to serving you next time!
Good diagnosis and work done promptly and done well.
Good diagnosis and work done promptly and done well. However, mechanics forgot to replace hubcaps which I found sitting on passenger seat later in the evening.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase