Bayway Chevrolet

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
170 lifetime reviews.

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  • 5.0 out of 5
    November 9, 2020

    Went in for an Oil change and it was very quick and very friendly

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

  • 5.0 out of 5
    October 12, 2020

    Salesman JOsh was very attentive and patient. Answered all my questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide a top quality experience to every guest, and are ...pleased to hear that you enjoyed your visit with us here at Bayway Chevrolet! Thank you again for choosing Bayway Chevrolet and we hope to see you again. Take care!

  • January 23, 2018

    Service Rep was very informative and professional, I will return to this dealer for scheduled maintenance and service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Walter E Tingle, we are so happy to read such a great review about Bayway Chevrolet! Please don't hesitate to reach out if there's anything additional... we can do for you.

  • 1.0 out of 5
    September 8, 2020

    Every part of my experience was terrible. Walked in with 7500 cash plus a trade in wanting to finance the rest. From sales to finance everything was bad.... Everyone was rude and condescending like I didn't know what I was doing. Everyone had tricks up their sleeve. . Every time I need something or have a question they blow me off now. I literally walked out in tears feeling so screwed but I needed the car. When I asked while purchasing if I could get my first oil change free since the car was listed as "new" but had indeed 5k miles on it from it being a lease the finance guy said no, but if you want ill put you in a different vehicle (as a threat). Come to find out that was another tactic because all new cars get first oil change free! Everyone was so rude and so unhelpful and still are. They attempted to low ball me on every part of my transaction assuming because I'm female and think I am naïve, yet I guarantee I am smarter than almost every one that works in that building. I will NEVER EVER recommend anyone there and I will never return. This place put a bad taste in my mouth for all dealers sadly and moving forward I will pay cash for cars.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, Bethany, and thank you for taking the time to leave us your honest feedback about your experience with us at Bayway Chevrolet. We understand th...at you were able to speak with our general sales manager, but if you have any other questions or issues, please reach out to him directly and he would be happy to speak with you. Take care.

  • 5.0 out of 5
    May 11, 2020

    All around great service. Chris Ausmus found us exactly what we were looking for at a price we were willing to pay. Highly recommend him as a salesman... and the whole dealer altogether

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there! We're so happy we were able to help you out! We are glad to hear that Christopher was able to get you the vehicle you wanted and a price tha...t fit your budget. We are always here with the same great service when you are in need in the future. Take care!

  • 5.0 out of 5
    March 30, 2020

    Went in to get an oil change. Was out very quick. work was done fast and right.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review, and we are happy to hear that everythin...g was completed quickly and to your satisfaction. We're looking forward to your next visit with us, Valentin! Take care!

  • 5.0 out of 5
    March 22, 2020

    Kevin and his team were excellent from start to finish. Stress free buying process!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, thank you so much for your positive comments about Bayway Chevrolet! Thank you again for letting our team know how we did! We look forward t...o helping again in the future. Take care!

  • 5.0 out of 5
    February 14, 2020

    Working with Jay Lafleur and the Bayway team made purchasing a new car an enjoyable experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we really appreciate your feedback! We are happy to heart that Jay and the team here at Bayway Chevrolet were able to assist you purchasing you...r new vehicle. Congratulations, and we hope to see you again! Take care!

  • 1.0 out of 5
    October 15, 2019

    recently we took our hard earned money and put together an brought a truck at bay way Chevrolet Pearland tx and the facts that it was never inspected... and certified to check up scares me to death and my husband has contacted bayway 6/10 times why won’t they repair/.replace it with another truck

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Lilie, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If yo...u are willing to give us another chance, please reach out to us at (281) 606-0465 to speak to our manager directly.

  • 1.0 out of 5
    October 10, 2019

    JULY 2019BROUGHT A F150 AT BAYWAY,PEARLAND PREOWNED AND WAS NEVER ADVISED IT WAS A DANGEROUS UNSAFE VEHICLE BECAUSE THEY DIDN'T INFORM ME OF ANY PROBLEMS... UNTIL I GOT HOME, ,I CALLED ABOUT INSPECTION STICKER, THEY WOULDN'T EVEN INSPECT THE TRUCK AT BAYWAY ,PEARLAND SERVICES,ADVISED ME TO GET ONE ON MY OWN.WENT BACK TO BAYWAY SERVICE DEPT, FOR INSPECTION STICKER AND WAS ADVISED BY PAUL,ERIC THAT THEY WOULD NOT INSPECT THE TRUCK BECAUSE IT FAILED INSPECTION AND NEEDED SERIOUS FRONT END REPAIR, THEY SENT ME BACK TO PREOWNED FOR TRADE IN, BUT KYLE THE SUPERVISOR BAYWAY CHEVROLET PREOWNED DEALERSHIP MANAGER AGAIN ALLOWED ME TO LEAVE BAYWAY PEARLAND WITH NO INSPECTION. YET THEY SOLD IT TO ME. NO ONE AT BAYWAY,PEARLAND PREOWNED, SERVICES OR OWNER, IS THIS FAIR PRACTICE FOR A 20 THOUSAND DOLLARS. TRUCK.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Timothy, we take your comments very seriously. We would like the opportunity to address your concerns with your truck. Please reach out to us directly... at (281) 606-0465 when you have a chance. Thank you, and we look forward to hearing from you.

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