Reviews
fantastic experience
it was a enjoyable experience buying a car here. the store is clean and quiet. buying becomes a fast and efficient thing. I was fully satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review of your experience with Matt. Please let us know if you need anything in the future!
Nissan Sentra
My experience with Germain Nissan was great and Matt Wilhelm was amazing to work with! Definitely recommending this dealership to anyone searching for a new or used car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
I almost closed at another dealership and decided to check out Germaine. I'm so glad I did. They had the exact car at a great price. ALao outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad that you decided to check us out! Thank you for taking the time to share your thoughts with us. Enjoy your new Nissan!
Great Customer Service
Highly recommend Germain Nissan and the staff. Matt helped me find the truck I was looking for and had it for me the next day. Everyone involved with the transaction was polite and willing to go the extra step to make my experience memorable. I have bought 2 cars from Germain in the last 5 years and will definitely start here when it comes time for another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate your review and recommendation of our dealership and staff. Thank you for taking the time to recognize Matt and we look forward to assisting you again next time!
Great service!
I purchased a Juke from Charlie Gregory, who is an excellent, friendly, and knowledgable salesman. I love my Juke...it makes me feel younger! I would definitely recommend buying from this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking a moment to recognize Charlie. We are happy to hear that you are loving your Juke and we greatly appreciate your recommendation!
Excellent experience
Had an excellent experience purchasing my first car. Everyone I worked with was extremely polite and helpful. Overall a great experience. I look forward to working with them again in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you enjoyed your first car purchase. We sincerely appreciate your feedback. Congratulations and enjoy your new Nissan!
Satisfied customer
Germain Nissan and Matt in particular really went above and beyond in ensuring that I was getting a quality vehicle that fit all of my needs and concerns. Matt stood by his word and followed up with me to ensure everything was okay with the vehicle after the purchase. Overall I am happy with their level of professionalism and the vehicle I left with. I recommend them over a lot of the other auto dealers in the Columbus area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts with us. We are glad that Matt went above and beyond to meet your needs. We truly appreciate your review and your business!
Exceptional Used Car Purchase Experience at Germain Nissan
I purchased a used Infiniti and was blown away by the professionalism of Karen Klein and Ryan Farkas. For starters we drove 2-hours to see the car. Karen was my point of contact and readily handled all of my questions. Once we showed up, Ryan took over and spent the right amount of time answering questions and providing feedback. What impressed me the most about Ryan was that he grabbed a bottle of wax and was working with my wife to determine whether some minor scratches would come out of the passenger-side door. Ryan has hands-on and rolled up his sleeves to see if a problem could be fixed. Exceptional job! Brian Kraus, President at BlueSun Branding & Communication Services, LLC
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to recognize Karen and Ryan! Our team sincerely appreciates your feedback and your business. We hope that you enjoy your Infiniti and please do not hesitate to contact us with any of your future needs!
Positive buying experience
My wife found the CPO Altima that she was searching for at Germain Nissan. Matthew Wilhelm, our salesperson, was excellent...he agreed to meet us late in the evening and assisted us through the process that concluded long after regular closing hours. Thanks also to Karl Davis. It is easy to recommend the folks as Germain Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to recognize Matthew and Karl and share your experience with us. Your recommendations are truly appreciated. Enjoy your Altima!
Highly suggest this dealership
I highly suggest this dealership..Tony in the service department was very helpful when above in customer service..car was towed to another dealership broke down six hours from home.He did not have to help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair