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Germain Nissan of Columbus

(789 reviews)
Visit Germain Nissan of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (877) 490-3690 (877) 490-3690
Used (877) 492-6910 (877) 492-6910
Service (888) 886-5196 (888) 886-5196

Inventory

See all 159 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
Germain Nissan has served Central Ohio for many years with a strong commitment to our community and to great customer service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our newly renovated and expanded showroom is worth the short drive from Dayton Akron or anywhere else in Ohio. Come experience our commitment to excellence for yourself!
Home of the Germain Nissan $1000 Price Promise!

Service center

Phone number (888) 886-5196

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Nissan of Columbus from DealerRater.

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Friendly professional and always do the job I will recommend the dealership to friends and family

Friendly professional and always do the job I will recommend the dealership to friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear our team was friendly and professional while servicing your Subaru. Your recommendation to friends and family means a lot and we look forward to welcoming you back.

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I had a great experience at Germain Nissan and would definitely recommend them to anyone in the market for a new vehicle or needing service on their current one!

I had a great experience at Germain Nissan and would definitely recommend them to anyone in the market for a new vehicle or needing service on their current one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind recommendation. We’re thrilled you had a great experience and look forward to your next Nissan purchase or service visit.

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Greg and the service team always do a wonderful job! They always communicate and are efficient anytime I bring my car to their service department!

Greg and the service team always do a wonderful job! They always communicate and are efficient anytime I bring my car to their service department!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to know that Greg and our service team continue to provide outstanding support. Thank you for bringing your Nissan in and for highlighting our communication and efficiency.

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Darius was amazing really helped me get into the vehicle i wanted for a reasonable price definitely recommend

Darius was amazing really helped me get into the vehicle i wanted for a reasonable price definitely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled Darius helped you find the INFINITI QX50 at a price that worked for you. Your recommendation means a lot and we look forward to assisting you again.

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So far so good. Great salesman, knew everything about the vehicle Quick check out, no problems.

So far so good. Great salesman, knew everything about the vehicle Quick check out, no problems.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our salesperson’s expertise and a smooth checkout process made your Nissan purchase enjoyable. Thank you for sharing your experience and congratulations on your new Nissan!

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Quality service done in time with transparency. Thank you for checking on my satisfaction but I don't really want to type any more.

Quality service done in time with transparency. Thank you for checking on my satisfaction but I don't really want to type any more.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our team provided prompt and transparent service for your Nissan Pathfinder. Greg appreciates your feedback and will share it with everyone here. Let us know if any future maintenance needs arise and we’ll be happy to assist.

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He showed me what I wanted. He did push me to a more expensive model. As a woman I felt comfortable instead of on edge and talked down too. He did a great job

He showed me what I wanted. He did push me to a more expensive model. As a woman I felt comfortable instead of on edge and talked down too. He did a great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback. We’re glad Maverick guided you to the right option and made you feel comfortable throughout the process. Congratulations on your used Nissan Altima!

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Great Professional vehicle service with skilled technicians, quality workmanship, timely repairs, and trusted care. nice

Great Professional vehicle service with skilled technicians, quality workmanship, timely repairs, and trusted care. nice

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our technicians delivered timely repairs and trusted care for your Nissan. Thank you for recognizing their quality workmanship and professionalism. We look forward to assisting you again.

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Customer service was excellent. The lobby was clean. Bradley was very helpful and explained everything clearly.

Customer service was excellent. The lobby was clean. Bradley was very helpful and explained everything clearly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our Nissan service center and clean lobby delivered a positive experience. Bianca and the team appreciate your kind words about our clear explanations and helpful service. Thank you for the 5 star rating and we look forward to your next visit.

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When I arrived at Jermaine, I was pretty nervous because I had never been there before and I needed to find a new dealership to service my car. Bianca greeted me and helped me navigate what I needed to do and I she listened to everything. I told her and she took care of it. Not only did she take care of it. She was kind and gentle. It certainly put me at ease. My car needed to stay overnight and she provided a loaner car for me and I was able to get home without incident. I don't know what else to say. I really am glad I found Jermaine and I will be a customer from this day forward or from what was it May 11 that I started so thank you well let me add one more thing. I met a lady at the you know while I was waiting for my car. I asked a woman who was also waiting. I said have you been here before and she sang the praises of Jermaine and it was nice to hear that a customer a longtime customer has been so pleased so it's been a good experience for me. I am grateful and I hope to see y'all again. No I hope to see you in preventative care not not the problematic stuff.

When I arrived at Jermaine, I was pretty nervous because I had never been there before and I needed to find a new dealership to service my car. Bianca greeted me and helped me navigate what I needed to do and I she listened to everything. I told her and she took care of it. Not only did she take care of it. She was kind and gentle. It certainly put me at ease. My car needed to stay overnight and she provided a loaner car for me and I was able to get home without incident. I don't know what else to say. I really am glad I found Jermaine and I will be a customer from this day forward or from what was it May 11 that I started so thank you well let me add one more thing. I met a lady at the you know while I was waiting for my car. I asked a woman who was also waiting. I said have you been here before and she sang the praises of Jermaine and it was nice to hear that a customer a longtime customer has been so pleased so it's been a good experience for me. I am grateful and I hope to see y'all again. No I hope to see you in preventative care not not the problematic stuff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful that Bianca’s attentive service helped put you at ease and guided you every step. We’re glad the loaner car made your evening more convenient and that recommendations from fellow Nissan owners reassured you. We look forward to supporting your Rogue’s preventative maintenance for many drives ahead.

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