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Germain Nissan of Columbus

(819 reviews)
Visit Germain Nissan of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (877) 490-3690 (877) 490-3690
Used (877) 492-6910 (877) 492-6910
Service (888) 886-5196 (888) 886-5196

Inventory

See all 145 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
Germain Nissan has served Central Ohio for many years with a strong commitment to our community and to great customer service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our newly renovated and expanded showroom is worth the short drive from Dayton Akron or anywhere else in Ohio. Come experience our commitment to excellence for yourself!
Home of the Germain Nissan $1000 Price Promise!

Service center

Phone number (888) 886-5196

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Nissan of Columbus from DealerRater.

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Prompt service and on time. Did not have to wait to have service completed. Pleasant staff.

Prompt service and on time. Did not have to wait to have service completed. Pleasant staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you pointing out our prompt service on your Nissan Rogue. We’re glad your visit was on time with no waiting and that our staff was pleasant. Thank you for your feedback, and we look forward to helping you again.

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He's worked on our car before and kept us updated on everything that happened and needed to be done ????

He's worked on our car before and kept us updated on everything that happened and needed to be done ????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our technician kept you informed at every step of your Nissan Altima’s service. Thank you for trusting our team with your vehicle. We look forward to assisting you again.

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First time there for service on my 2018 Murano. Greg was knowledgeable and kind, taking care to consider all of my concerns. I will definitely be back!

First time there for service on my 2018 Murano. Greg was knowledgeable and kind, taking care to consider all of my concerns. I will definitely be back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you chose our service center for your 2018 Murano. Our team was attentive and addressed all your concerns during your first visit. We look forward to serving you again.

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Always good experience. Now bought 3 cars there. Great service Never feels like they take you for granted

Always good experience. Now bought 3 cars there. Great service Never feels like they take you for granted

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means a lot to our team to know that each visit feels valued and welcoming. We’re thrilled you chose us for three vehicles and trusted us with service on your Nissan Rogue Sport. We look forward to continuing to earn your confidence on your next visit.

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The service team at the dealership is always very welcoming and friendly. They are very thorough with their vehicle inspection and give a concise breakdown of any concerns/issues.

The service team at the dealership is always very welcoming and friendly. They are very thorough with their vehicle inspection and give a concise breakdown of any concerns/issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our team made you feel welcome and provided a thorough inspection with clear explanations. We appreciate you trusting us with your Nissan Rogue and look forward to helping you again.

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Greg West was nice and Professional. Camden Piper was friendly, respectful and knowledgeable. In both cases I didn’t feel pressured.

Greg West was nice and Professional. Camden Piper was friendly, respectful and knowledgeable. In both cases I didn’t feel pressured.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your thoughts on your recent service visit. We're delighted you felt respected and well-informed without any pressure. Thank you for trusting us with your Nissan.

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Great person with prefect customer service and easy too understand. Help nicely and clearly explain everything.

Great person with prefect customer service and easy too understand. Help nicely and clearly explain everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad Darius provided clear and approachable assistance during your new Nissan purchase. Thank you for highlighting the helpful explanations and exceptional service.

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Fraud He's not good for the company bad service I need my money back Just need my money

Fraud He's not good for the company bad service I need my money back Just need my money

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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The individuals were communicative and kept in touch regarding diagnostics. The car wash was appreciated.

The individuals were communicative and kept in touch regarding diagnostics. The car wash was appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the five-star review. We’re glad Teonna kept you informed on the diagnostics and that you enjoyed the car wash. We look forward to servicing your Nissan Frontier again.

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Service was good as usual. My only issue is that my name is misspelled in your system despite continuously requesting it to be corrected.

Service was good as usual. My only issue is that my name is misspelled in your system despite continuously requesting it to be corrected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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