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Germain Nissan of Columbus

(798 reviews)
Visit Germain Nissan of Columbus
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (877) 490-3690 (877) 490-3690
Used (877) 492-6910 (877) 492-6910
Service (888) 886-5196 (888) 886-5196

Inventory

See all 166 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
Germain Nissan has served Central Ohio for many years with a strong commitment to our community and to great customer service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our newly renovated and expanded showroom is worth the short drive from Dayton Akron or anywhere else in Ohio. Come experience our commitment to excellence for yourself!
Home of the Germain Nissan $1000 Price Promise!

Service center

Phone number (888) 886-5196

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Nissan of Columbus from DealerRater.

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Fast and friendly. Got our work vehicle in and back out quickly. Would recommend them every time.

Fast and friendly. Got our work vehicle in and back out quickly. Would recommend them every time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our efficient and welcoming service for your Nissan Rogue. Greg is glad we could complete your service swiftly and get you back on the road. We appreciate your recommendation and look forward to assisting you again.

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Top notch process leasing a new Pathfinder. I am out of state and inquired based on website ads. Received almost immediate follow-up. The communication flowed smoothly and frequently. I wasn't sure how difficult it would be as an out of state customer, so I contacted a couple local dealers who didn't want to help or their pricing was astronomical. Anahi was a pleasure to work with and made the process quite simple. Found a vehicle that met my requests. I even had the Pathfinder delivered to my home. Anahi even followed up to make sure I am enjoying my Pathfinder. Extremely happy with my lease.

Top notch process leasing a new Pathfinder. I am out of state and inquired based on website ads. Received almost immediate follow-up. The communication flowed smoothly and frequently. I wasn't sure how difficult it would be as an out of state customer, so I contacted a couple local dealers who didn't want to help or their pricing was astronomical. Anahi was a pleasure to work with and made the process quite simple. Found a vehicle that met my requests. I even had the Pathfinder delivered to my home. Anahi even followed up to make sure I am enjoying my Pathfinder. Extremely happy with my lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience leasing a new Nissan Pathfinder from out of state. We’re glad the online process and home delivery made everything simple, and that Anahi’s timely communication kept you informed. Enjoy every mile in your Pathfinder!

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I felt like a priority, which is rare when in a large location. I've always felt this way at Germain Nissan.

I felt like a priority, which is rare when in a large location. I've always felt this way at Germain Nissan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know our team made you feel like a priority during your Nissan Rogue service. We’re glad this attentive approach has been consistent whenever you visit. We look forward to welcoming you back for your next service.

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Always have treated myself and family very well I believe that they care about their customers

Always have treated myself and family very well I believe that they care about their customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our team has consistently cared for you and your family during your Nissan Murano service. Bianca and our staff look forward to welcoming you back for any future needs.

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Mr. West was cordial, sent updates while I waited, and adjusted my bill after I presented a Nissan promo. Thank you!

Mr. West was cordial, sent updates while I waited, and adjusted my bill after I presented a Nissan promo. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad Teonna kept you informed during your Nissan Rogue service. It was our pleasure to apply your Nissan promotion to the bill. Thank you for the five-star rating and for sharing your feedback.

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Excellent....professional Keep me updated on my vehicle maintenance... Everything was completed with all the information....

Excellent....professional Keep me updated on my vehicle maintenance... Everything was completed with all the information....

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to know our team kept you updated during your Nissan Altima maintenance and provided all the information you needed. We appreciate your trust in us and look forward to helping with your next service.

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Professional, courteous quick service. Any customer that is looking to purchase a vehicle from Germain Nissan would be welcomed with a professional healthy attitude that is looking to give you their best service and not waste your time.

Professional, courteous quick service. Any customer that is looking to purchase a vehicle from Germain Nissan would be welcomed with a professional healthy attitude that is looking to give you their best service and not waste your time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our team delivered quick and courteous service for your Nissan Murano. Thank you for recognizing how we respect your time with professional support. We look forward to assisting you again whenever you need service.

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Although I could not accomplish what I wanted to by getting my AC to work because the cost for an AC compressor was way too much. everything was explained to me. If there was a way I would have immediately had Greg now I remember his name place the order for me and schedule a comeback appointment. The main service agent was kind and trying to get me financing but I only qualified for $1200 and the cost of the service was 1700 +. I will with how things are going lately financially have to suffer through some of this summer if not all without air conditioning. Thank you to your team for their kindness.

Although I could not accomplish what I wanted to by getting my AC to work because the cost for an AC compressor was way too much. everything was explained to me. If there was a way I would have immediately had Greg now I remember his name place the order for me and schedule a comeback appointment. The main service agent was kind and trying to get me financing but I only qualified for $1200 and the cost of the service was 1700 +. I will with how things are going lately financially have to suffer through some of this summer if not all without air conditioning. Thank you to your team for their kindness.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Germain Nissan of Columbus!

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On time, friendly, knowledgeable. I keep driving a ways to get to this place where I have always been treated well

On time, friendly, knowledgeable. I keep driving a ways to get to this place where I have always been treated well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Greg and our team with your Nissan Rogue Sport service. We’re glad to hear we’ve been on time, friendly, and knowledgeable, and we appreciate how far you drive to see us.

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Friendly professional and always do the job I will recommend the dealership to friends and family

Friendly professional and always do the job I will recommend the dealership to friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear our team was friendly and professional while servicing your Subaru. Your recommendation to friends and family means a lot and we look forward to welcoming you back.

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