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Duval Ford

(3,165 reviews)
Visit Duval Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 12 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 960-1301 (888) 960-1301
Used (888) 903-0989 (888) 903-0989
Service (877) 808-9113 (877) 808-9113

Inventory

See all 846 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2026.
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
Welcome to Duval Ford!

Service center

Phone number (877) 808-9113

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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Friendly staff. Great customer service. Quick mobile appointment. Competitive prices. Knowledge mobile mechanic. Highly recommend.

Friendly staff. Great customer service. Quick mobile appointment. Competitive prices. Knowledge mobile mechanic. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I would love to say that my experience with Duval Ford was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience.

I would love to say that my experience with Duval Ford was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks chayes for the 5 star recognition. Duval Ford strives every day to achieve 100% customer satisfaction.

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They are friendly, efficient, and reliable. I will definitely go to them for future services that I need.

They are friendly, efficient, and reliable. I will definitely go to them for future services that I need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your 5 star feedback harperemily20. We look forward to working with you again.

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We had an amazing experience purchasing our F-150! Kathleen, Rick, and Santiago were incredibly helpful, professional, and made finding the perfect vehicle for our family easy and enjoyable. Highly recommend this team!

We had an amazing experience purchasing our F-150! Kathleen, Rick, and Santiago were incredibly helpful, professional, and made finding the perfect vehicle for our family easy and enjoyable. Highly recommend this team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks dianad_12 for sharing your 5 star experience with Kathleen, Rick, Santiago and the entire Duval Ford sales team.

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Customer service was wonderful, very courteous. Vehicle was delivered on time. Will recommend your company to friends and relatives. Thank you.

Customer service was wonderful, very courteous. Vehicle was delivered on time. Will recommend your company to friends and relatives. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks PastorHenrysjordan for your 5 star recommendation for Duval Ford.

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Have bought two trucks at Duval have never had a hint of a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best.

Have bought two trucks at Duval have never had a hint of a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your continued business blondie831. Thank you for the 5 stars.

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My experience at Duval ford was outstanding. I expected a normal car buying process but was pleasantly surprised by how easy going the dealership was. My salesman, Jonathan was very knowledgeable and easy to work with. He took the time to listen to me and helped me get the right car for me. Financing was extremely easy and fast. Everybody in the dealership was friendly and professional. From start to finish, I was in and out of the dealership in less than three hours. If you’re looking to buy a new car and interested in a Ford, please go to Duval Ford. You will not be disappointed and ask for Jonathan. He was fantastic.

My experience at Duval ford was outstanding. I expected a normal car buying process but was pleasantly surprised by how easy going the dealership was. My salesman, Jonathan was very knowledgeable and easy to work with. He took the time to listen to me and helped me get the right car for me. Financing was extremely easy and fast. Everybody in the dealership was friendly and professional. From start to finish, I was in and out of the dealership in less than three hours. If you’re looking to buy a new car and interested in a Ford, please go to Duval Ford. You will not be disappointed and ask for Jonathan. He was fantastic.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Chance for sharing your 5 star experience - at Duval Ford we make car buying real fair, real fast and real friendly.

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Great mobile service!!! All work was done quickly and with care. Will definitely use again.

Great mobile service!!! All work was done quickly and with care. Will definitely use again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Duval Ford loves providing the option for Mobile Service, glad you took advantage peterjansson. We come to you at your home or office for routine maintenance and repairs.

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Once again Duval Ford has provided us with a seamless purchasing experience. They always make it easy!

Once again Duval Ford has provided us with a seamless purchasing experience. They always make it easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you manthony for the 5 star review and your continued business with Duval Ford.

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Weston was our sales representative and he was great. Weston was very helpful and knowledgeable with the vehicle.

Weston was our sales representative and he was great. Weston was very helpful and knowledgeable with the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your 5 star recognition for Weston and our entire sales team.

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