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Arlington Toyota

(5,516 reviews)
Visit Arlington Toyota
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–7:00pm
Tuesday 8:00am–9:00pm 7:00am–7:00pm
Wednesday 8:00am–9:00pm 7:00am–7:00pm
Thursday 8:00am–9:00pm 7:00am–7:00pm
Friday 8:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(5,516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arlington Toyota from DealerRater.

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The dealership shows care and appreciation for the

The dealership shows care and appreciation for the customer. They took care of their customers. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Last service was excellent.

Last service was excellent. Wait time was about 1 hr. 5-6 hrs too long for husband’’s car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best car dealership experience I've ever had!

The best car dealership experience I've ever had! Exceptional service, a welcoming atmosphere with the delightful smell of fresh popcorn, and an incredible team. Jason Girolami, my salesperson, was a true gem—Arlington Toyota is fortunate to have him. He made the entire process smooth and hassle-free, providing top-notch service with sincerity and a great personality. Ricardo in the finance department, along with Ali and Ibo—the amazing Turkish brothers—were all fantastic. I purchased a pre-owned pickup truck and couldn’t be happier. Highly recommend these guys without reservation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Olivia Hand made my car shopping experience easier and

Olivia Hand made my car shopping experience easier and less nerve wracking. Her pleasant smile and willingness to help put me at ease and she answered all my questions. Juan Velez and Robert Park worked well with Olivia and me to make the purchase of the vehicle a bit smoother. Thank you Olivia!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service time was great even there was a large volume

The service time was great even there was a large volume of people coming in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Took my truck in for repairs on time and notified me

Took my truck in for repairs on time and notified me when my truck was in service & text me when it was done ahead of time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They really try to help customers, understand their needs

They really try to help customers, understand their needs and makes them feel important and offered water snacks due to the time it takes them to do their paper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Landi paid attention to our needs from the beginning.

Landi paid attention to our needs from the beginning. No pressure just facts and figures. Chris his manager also gave us the same courtesy. He listened. Thanks again guys. Mohammed the F&I manager was very helpful with the grueling process of paperwork. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BE AWARE, there is a non-negotiable $1885 fee added to

BE AWARE, there is a non-negotiable $1885 fee added to EVERY vehicle purchased at Arlington NEW or USED. Details of the fee are hidden in the disclosures at the bottom of their website. It is called a pre-delivery service charge". You may also see it as an "optional accessories" charge on your "out the door price" as I did. And VERY FEW of the "accessories" you pay for apply to USED vehicles. On top of that, there are additional dealer fees added to EVERY purchase. So if considering a USED car purchase listed at $17k like I did, my out the door price was almost $21k. If you don't like surprises, ask for an out the door price before you go to the dealership. They are proud to show you the "Arlington Discount" right up front but they hide the hidden "Arlington Charges" in small print at the bottom of the page.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Kevin and PD were extremely helpful in getting me a

Kevin and PD were extremely helpful in getting me a vehicle with all the options I wanted. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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