Arlington Toyota

Arlington Toyota is a great dealership my experience was a 10/10 purchasing my new car

I took my car in to have the fluids checked and the tires rotated. They brought back my car and the tires had NOT been rotated. The tire light was still on. I'm unsure if they even checked my fluids. I pointed out that my tires had not been rotated. They took it back and rotated the tires finally after my 4:00 appointment I was able to leave that evening after 7:00.

Great service,fast and quick, Dominic got me in and out,thanks Arlington Would definitely recommend to friends and family.

Received great service when purchasing a Tundra TRD Pro from the sales staff. They make it easy to get through the necessary paperwork and gave me a fair price for my trade in.

Love this dealership. Everyone I have dealt with has been kind and knowledgeable. The service department is outstanding.

Excellent place and excellent service, thank you for the amazing work with me and my family

John D. and Ignacio were great. Very good experience. We highly recommend using Arlington toyota

I recently had the pleasure of purchasing a car from Arlington Toyota, and I cannot recommend them enough, especially thanks to my salesperson, Liang Sang. From the moment I walked in, Liang made the entire process smooth and stress-free. Liang took the time to listen to my needs and preferences, offering helpful suggestions without being pushy. They were very knowledgeable about vehicles and answered all my questions with patience and clarity. Liang made sure I was comfortable with mu choice and even helped me explore financing options that worked best for my budget. The over all experience was excellent, and I felt genuinely valued as a customer. Liang professionalism and friendly demeanor made this purchase one of the best car buying experiences I've ever had. Thank you, Liang, and the team at Arlington Toyota, for making this such a positive experience

My experience was wonderful. Sylvia was fantastic to work with. She helped me every step of the way. She made the experience easy and enjoyable. She took time to explain everything to me and to show me the different options that my purchase has and how they work. I’m very thankful to her and would recommend her to everyone. Thank you.

First I only ever visited this place again trying to save a couple bucks on tires as they had a pretty good deal going. Of course I place my order and set appointment time a week in advance to ensure tires will be there and everything goes quickly. And of course I pull in and they look at me like I have three eyes and say there is no appointment for me. I show my email receipt and they then say okay no problem we will get you right in. The service advisor asks if I’ll be waiting or picking up later, I said waiting he said well it will probably be about 4 hours. I said to replace 4 tires?!? He said well yea I like to give a buffer in case there is a problem. Knowing xxxx well they were not getting me in anywhere near my appointment time. Fast forward 1:15, one hour after my appointment time, and I ask the advisor if he knows how long until they get my car into the shop. He says oh it’s in the shop the technician just hasn’t selected it yet in their system so it still shows as not being touched. Whatever man. Same song and dance every time at this place. Eventually within another hour or so my car was listed as being inspected. Upon inspection it was found I had a faulty sensor and that’s a few hundred bucks. Funny that in a previous visit I had asked them to look at it and they said that it would be 6+ hours just to check a sensor, presumably because it was still under warranty at that point or their schedule is just so jacked up each day I’m not sure which. But something they could have looked at and fixed for me under warranty is now on my dime. Other than an obnoxious 4+ hour wait, the fact that they were just timing me out for a warranty fix, and the lack of communication between their online service store and apparently whatever else they use the tires are good tires and were a good price. Knowing what I do now about the visit I would have paid the extra $200 or so at another tire shop and avoided this place all together. The service times are so bad, appointments irrelevant on this and other occasions, that I elected to just buy my own oil and filter in the parts shop and change it myself rather than go there for the free Toyota care service. If you are really stretching a budget in your brand new car and electing for the Toyota care service be prepared to spend many hours of your life you will never get back in their nicely appointed waiting area. If you expect to have any work done on your vehicle period it’s probably wise to find another dealership or less of a cattle ranch type shop. The Toyota care is a scam and avoid it if you can because you are paying way more for something than what it’s worth. At this place you are losing valuable life while waiting in addition to that. I have bought a couple vehicles here and rarely use them for service but each time it’s the same. Terrible. Unfortunately they are what is close by so sometimes I have to just suck that egg.