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Meet Sylvia Brummitt

Sylvia Brummitt headshot
Senior Sales Consultant
(82 reviews)

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Dealership experience 27 years

Customer service is #1

Reviews

I had the best experience at Toyota Arlington purchasing

I had the best experience at Toyota Arlington purchasing my new car. I don't particularly enjoy the process of purchasing a new car, but Sylvia at Toyota Arlington made everything so manageable. Next time we're in the market for a new car, we will definitely be reaching out to her!! e

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sylvia is great.

Sylvia is great. She will get you the right car and will not try to force you into buying a car like the typical sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My experience was wonderful.

My experience was wonderful. Sylvia was fantastic to work with. She helped me every step of the way. She made the experience easy and enjoyable. She took time to explain everything to me and to show me the different options that my purchase has and how they work. I’m very thankful to her and would recommend her to everyone. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Abusive interaction cause me to be treated unfairly when

Abusive interaction cause me to be treated unfairly when Roger Page spoke. Arrogant, Racist, Uneducated Tyrant who called the Police when I did agree to do what he commanded as the Manager. Then, when I addressed it with Richard he said that he thought I quit!? He the General Manager. I was denied unemployment because he lied on the Hearing to the Judge. They lie and lie, but, I still talk about them and I send people to Coggin or Butler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
0 people out of 0 found this review helpful.

Nothing but great things to say about everyone I worked

Nothing but great things to say about everyone I worked with on my purchase. Sylvia was very welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional sales and vehicle delivery experience.

Exceptional sales and vehicle delivery experience. Rick Doran and his team are an accomplished set of professionals—the best I have experienced in 52 years of buying cars. I was delighted with my purchase of a Toyota Camry Hybrid LE and the transaction moved smoothly and efficiently through sales, finance, and delivery. Sylvia Brummitt, executive sales manager, provided an exceptional level of customer engagement, experience, and satisfaction. WOW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased/leased or recommended friends to

I have purchased/leased or recommended friends to Arlington Toyota for many years. The dealership works as a well-managed team to make sure the customer is being served. Sylvia Brummitt is a wonderful salesperson. She is knowledgeable, professional, thoughtful and pleasant. The dealership has the finest service department I have ever interacted with. It is efficient, organized and comfortable. Whether I'm having tires rotated and balanced or an oil change, I am always satisfied. I recommend Arlington Toyota to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Financing was very hard to understand and not thorough

Financing was very hard to understand and not thorough with documents. Nor explained thrown if fees

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alisa was very helpful in getting my car serviced this is

Alisa was very helpful in getting my car serviced this is a great dealer to work with and you should ask for Alisa when needing a Service Advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a wonderful experience.

It was a wonderful experience. With limited inventories it took some time but we were advised of the status through the entire process. Very dedicated and courteous staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.