Reviews
Responsive to my emails, very nice but we couldn't come
Responsive to my emails, very nice but we couldn't come to an agreement. Overall nothing negative to say
Responsive to my emails, very nice but we couldn't come
Responsive to my emails, very nice but we couldn't come to an agreement. Overall nothing negative to say
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lee, thank you for sharing your experience with Lithia Nissan of Clovis. We're glad to hear our team was responsive and courteous, even though we couldn't reach an agreement this time. We hope to have another opportunity to work together in the future!
I have bought 2 cars from clovis Nissan in the last 6
I have bought 2 cars from clovis Nissan in the last 6 years, the buying. Experience was awesome both times. The issue I have is with their service department, the last 3 years they have went done hill really bad. Just bought a 2022 Nissan fronteir,great buying g experience bought on 12-23-24, well go 4 months later first service on truck 4-3-25 appointment made for 1:30 pm did not get it back until 5:30 pm. Then service said I have issues, out of alignment, all fluids need to be changed, all belts need to be replaced. Then they said they could do it all for $ 400. First the truck is only been drove on freeways since I bought. Next when bought truck they said it went through a big inspection and all fluids where changed, alignment done, so how is all this wrong with truck 4 months later. Next took the truck to another mechanic in clovis which is friend and he looked at everything wrote up. My alignment was dead on. Said fluids where good. Why would they do this. Not happey about it, it did cost me around $100 to get it checked and make sure it was all good with truck. If they sold a truck and went through inspection there should not be this many issues that their department wrote up on first visit.do. do not know if I want to keep taking my truck back for service at this place. Not happy with the last 3 times that have work done there. I do not normally give bad reviews, but not happy with the service team, although Hannah IA the best
I have bought 2 cars from clovis Nissan in the last 6
I have bought 2 cars from clovis Nissan in the last 6 years, the buying. Experience was awesome both times. The issue I have is with their service department, the last 3 years they have went done hill really bad. Just bought a 2022 Nissan fronteir,great buying g experience bought on 12-23-24, well go 4 months later first service on truck 4-3-25 appointment made for 1:30 pm did not get it back until 5:30 pm. Then service said I have issues, out of alignment, all fluids need to be changed, all belts need to be replaced. Then they said they could do it all for $ 400. First the truck is only been drove on freeways since I bought. Next when bought truck they said it went through a big inspection and all fluids where changed, alignment done, so how is all this wrong with truck 4 months later. Next took the truck to another mechanic in clovis which is friend and he looked at everything wrote up. My alignment was dead on. Said fluids where good. Why would they do this. Not happey about it, it did cost me around $100 to get it checked and make sure it was all good with truck. If they sold a truck and went through inspection there should not be this many issues that their department wrote up on first visit.do. do not know if I want to keep taking my truck back for service at this place. Not happy with the last 3 times that have work done there. I do not normally give bad reviews, but not happy with the service team, although Hannah IA the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Vern, Thank you for sharing your experience with us. It's great to hear that you've had positive buying experiences, but I'm sorry to learn about the issues you've encountered with our service department. We strive for transparency and accuracy in all inspections, so it's concerning to read about these discrepancies. Please feel free to reach out if you'd like further assistance or have any questions regarding this matter. Thank you, Howard Robinson - Service Manager - howardrobinson@lithia.com
Very attentive and answers questions put forth.
Very attentive and answers questions put forth. Service is done quickly and efficiently which is important.
Very attentive and answers questions put forth.
Very attentive and answers questions put forth. Service is done quickly and efficiently which is important.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Lithia Nissan of Clovis! We're glad to hear that our team was attentive and efficient in addressing your needs. We appreciate the feedback and look forward to serving you again!
Very friendly service and answered all our questions!
Very friendly service and answered all our questions!! The sales manager was straight to the point and didn't give us the runaround.
Very friendly service and answered all our questions!
Very friendly service and answered all our questions!! The sales manager was straight to the point and didn't give us the runaround.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emilio, we're delighted to hear that our team at Lithia Nissan of Clovis provided you with friendly and straightforward service. Thanks for the great feedback!
Good service.
Good service. Hannah’s helpful. Dash error lights came back on the day after servicing.
Good service.
Good service. Hannah’s helpful. Dash error lights came back on the day after servicing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving our team with your honest feedback. We apologize to hear your dash error lights popped back up after your visit. Please feel free to reach out should you have any questions. We hope to serve you again down the road. Howard Robinson - Service Manager - howardrobinson@lithia.com
I always enjoy doing business with Hannah.
I always enjoy doing business with Hannah. She told me what the necessary service was needed. The work was done in a timely manner.
I always enjoy doing business with Hannah.
I always enjoy doing business with Hannah. She told me what the necessary service was needed. The work was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Hannah provided you with clear guidance and efficient service at Lithia Nissan of Clovis. Thank you for your kind words, and we look forward to assisting you again in the future!
Fast service really Knowledgeable and not pushy, I really
Fast service really Knowledgeable and not pushy, I really like the videos they send when they lift the car
Fast service really Knowledgeable and not pushy, I really
Fast service really Knowledgeable and not pushy, I really like the videos they send when they lift the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George, we're happy to hear you enjoyed the fast and informative service at Lithia Nissan of Clovis. Those videos are a great way to keep our customers in the loop! Thanks for sharing your experience with us!
Great customer service and services.
Great customer service and services. Will definitely come back and will friends and friends to go there
Great customer service and services.
Great customer service and services. Will definitely come back and will friends and friends to go there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Sthaixo, thank you for the kind words! We're delighted to hear that you had a positive experience with us at Lithia Nissan of Clovis. We look forward to welcoming you and your friends back in the future!
My service rep, Hannah, was informative, and provided
My service rep, Hannah, was informative, and provided excellent information and advice. Her demeanor was positive, helpful and. Pleasant.
My service rep, Hannah, was informative, and provided
My service rep, Hannah, was informative, and provided excellent information and advice. Her demeanor was positive, helpful and. Pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cherokee, we're delighted to hear that Hannah provided you with excellent service at Lithia Nissan of Clovis. Thank you for sharing your positive experience!
I have purchased all of my cars at this dealership since
I have purchased all of my cars at this dealership since 1998. I love the cars and the relationship history with this dealership. I know exactly where to go to buy my next car. I love the Hyundai brand, the quality of the cars. My current car is a 2020 Tucson and it is a great car!
I have purchased all of my cars at this dealership since
I have purchased all of my cars at this dealership since 1998. I love the cars and the relationship history with this dealership. I know exactly where to go to buy my next car. I love the Hyundai brand, the quality of the cars. My current car is a 2020 Tucson and it is a great car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, It's fantastic to hear that you've had such a long and positive relationship with Lithia Nissan of Clovis! We're delighted you love your Hyundai Tucson, and we look forward to helping you find your next car when the time comes. Thanks for being part of our family since 1998!