Reviews
Jefferey was awesome and really took care of me and my family during the purchase experience.
Jefferey was awesome and really took care of me and my family during the purchase experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that your purchase experience was such a positive one! It is truly wonderful to know that Jefferey made such a meaningful impression on you and your family during what can often be a significant decision. We take great pride in having team members who genuinely care about the people they serve, and this kind of feedback is a great reminder of why that matters. Thank you for taking the time to share your experience with us at Stonebriar Chevrolet, and we hope to have the pleasure of serving you and your family again in the future.
Jeff was awesome he did a great job showing me all the trucks I wanted to see until I decided on just the right one. The finance guy was awesome as well he did magic to get me a good interest rate and payment. I will recommend all my friends and family to buy from Stonebriar Chevrolet.
Jeff was awesome he did a great job showing me all the trucks I wanted to see until I decided on just the right one. The finance guy was awesome as well he did magic to get me a good interest rate and payment. I will recommend all my friends and family to buy from Stonebriar Chevrolet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We sincerely value your kind words, Kim, and are so glad to hear that your truck-buying experience was such a positive one. It is wonderful to know that Jeff took the time to walk you through every option until you found exactly the right fit, and that our finance team was able to work toward a payment and rate that worked for you. That kind of attentive, dedicated service is exactly what we strive to provide every customer who walks through our doors. We truly appreciate your willingness to recommend Stonebriar Chevrolet to your friends and family, and we look forward to welcoming them when they are ready to find their next vehicle.
I had a very disappointing experience at Stonebriar Chevrolet. I visited the dealership in good faith and found a few vehicles that caught my attention, including a Chevrolet Equinox. The test drive went well, and up to that point, the salesperson was helpful and professional. However, once we started discussing the purchase, the experience changed completely. The numbers kept shifting during the negotiation, and I started to feel uncomfortable and unsure about moving forward. Since I was still interested in the vehicle, I left a $500 deposit in good faith to reserve the deal while I finalized my insurance quote. Later that evening, while reviewing the vehicle on the dealership’s own website, I discovered that the same car was listed online for about $3,000 less than the price being presented to me during the negotiation. When I returned the next day to discuss this with the salesperson, instead of receiving a clear and honest explanation, I felt that he avoided the conversation and was not transparent with me. At that point, I completely lost confidence in the dealership and decided to cancel the deal. I requested a refund of my $500 deposit, but unfortunately, almost four days later, the money has still not been returned. Overall, this was a very frustrating and disappointing experience. I expected transparency, honesty, and professionalism from a Chevrolet dealership, but that was not what I received. Based on my experience, I would not recommend Stonebriar Chevrolet.
I had a very disappointing experience at Stonebriar Chevrolet. I visited the dealership in good faith and found a few vehicles that caught my attention, including a Chevrolet Equinox. The test drive went well, and up to that point, the salesperson was helpful and professional. However, once we started discussing the purchase, the experience changed completely. The numbers kept shifting during the negotiation, and I started to feel uncomfortable and unsure about moving forward. Since I was still interested in the vehicle, I left a $500 deposit in good faith to reserve the deal while I finalized my insurance quote. Later that evening, while reviewing the vehicle on the dealership’s own website, I discovered that the same car was listed online for about $3,000 less than the price being presented to me during the negotiation. When I returned the next day to discuss this with the salesperson, instead of receiving a clear and honest explanation, I felt that he avoided the conversation and was not transparent with me. At that point, I completely lost confidence in the dealership and decided to cancel the deal. I requested a refund of my $500 deposit, but unfortunately, almost four days later, the money has still not been returned. Overall, this was a very frustrating and disappointing experience. I expected transparency, honesty, and professionalism from a Chevrolet dealership, but that was not what I received. Based on my experience, I would not recommend Stonebriar Chevrolet.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We are concerned to hear about your experience, Eric, and we want you to know that your feedback is taken seriously. We understand your frustration, and we regret that your experience did not meet your expectations. The concerns you have raised are important, and we would welcome the opportunity to learn more about what took place. Please reach out to our Customer Service line at 214-472-5535 so we can discuss this further.
I was referred to Julie because she had sold my friend a vehicle last month. The entire process was quick and she made sure to work with my current situation. Thankful for the Stonebriar team and especially Julie for listening to my needs!
I was referred to Julie because she had sold my friend a vehicle last month. The entire process was quick and she made sure to work with my current situation. Thankful for the Stonebriar team and especially Julie for listening to my needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us! It means a great deal to hear that the process felt smooth and that your specific needs were truly heard throughout. Word-of-mouth referrals speak volumes, and we are glad the recommendation led to such a positive outcome for you. Our team takes pride in making each customer feel supported, and we look forward to being here for you whenever you need us in the future.
I have purchased 2 vehicles from Michael already and will be sure to keep going back for all my vehicle needs!
I have purchased 2 vehicles from Michael already and will be sure to keep going back for all my vehicle needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback, Adam! It means a great deal to us to hear that your experience has been positive enough to bring you back for a second vehicle purchase. Loyal customers like you are truly the heart of what we do, and we are grateful for the trust you continue to place in us. We look forward to being your go-to resource for all your vehicle needs for many years to come!
Michael Pinson was great to work with. Service was excellent and every detail of the sale was taken care of by him.
Michael Pinson was great to work with. Service was excellent and every detail of the sale was taken care of by him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback, Lee! It is truly rewarding to hear that Michael provided such attentive service and made sure every detail of your experience was handled with care. We will be sure to pass along your kind words to him. We hope to see you again!
Michael Pinson was great to work with! Friendly, professional, and made the whole process smooth and stress-free. We really appreciated his help and would definitely recommend working with him if you’re looking for a vehicle.
Michael Pinson was great to work with! Friendly, professional, and made the whole process smooth and stress-free. We really appreciated his help and would definitely recommend working with him if you’re looking for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Franco, for sharing such a kind and thoughtful review! We are glad to hear that Michael made your experience feel smooth and stress-free from start to finish. That kind of friendly, professional service is exactly what we strive to provide every customer who walks through our doors. We truly appreciate your recommendation and hope to have the pleasure of working with you again at Stonebriar Chevrolet.
This was the best experience I have had at Stonebriar Chevrolet to date. Mike was beyond phenomenal and exceeding all expectations.
This was the best experience I have had at Stonebriar Chevrolet to date. Mike was beyond phenomenal and exceeding all expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing such a wonderful experience, Charles! It means a great deal to hear that this visit stood out as your best one yet. Mike clearly went above and beyond, and we are thrilled to know that his efforts made such a lasting impression. We will be sure to pass along your kind words to him and the rest of the team.
If you are looking to buy a new or used vehicle, please Ask for Mike. he's a Customer Service Star!!!!! trust me
If you are looking to buy a new or used vehicle, please Ask for Mike. he's a Customer Service Star!!!!! trust me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience, Lisa! It is wonderful to hear that Mike made such a positive impression during your visit. Knowing that our team is delivering the kind of service that earns that level of trust and enthusiasm means a great deal to us. We will be sure to pass along your kind words to Mike!
Mike made sure to answer all my questions and walk me through the process of my new vehicle!
Mike made sure to answer all my questions and walk me through the process of my new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us, Micah! It is wonderful to hear that Mike took such great care of you by answering your questions and guiding you through every step of the process. We hope you are enjoying your new vehicle, and we look forward to being here for you whenever you need us!