Reviews
Everyone there was amazing, esp Baldo, my salesman. So very kind and helpful. I was terrified of the process but he was so reassuring and got me exactly what I wished for at a price I could afford. Also, Tony is wonderful. both young men showed me infinite patience. I have never purchased a car on my own before and am quite elderly and they made it very easy. I doubt I will buy another new car in the years I have left, but I will tell everyone to go see Baldo or Tony. Absolute 5 star experience.
Everyone there was amazing, esp Baldo, my salesman. So very kind and helpful. I was terrified of the process but he was so reassuring and got me exactly what I wished for at a price I could afford. Also, Tony is wonderful. both young men showed me infinite patience. I have never purchased a car on my own before and am quite elderly and they made it very easy. I doubt I will buy another new car in the years I have left, but I will tell everyone to go see Baldo or Tony. Absolute 5 star experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Shady used car games. Negotiated a price over about two weeks. From very beginning told them would be a cash deal. Continue to remind them all along way would be cash deal. Agreed to final terms. I flew in from La on Friday to finalize everything at my credit union. I texted my DL and proof of insurance to Hannah. I paid a third party $199 to go do a prepurchase inspection at 5:30. I ordered Uber to pick me up Saturday to go to credit union to pick up check to take to Stonebriar Chevy and pick up truck. About 5:30 Hannah text and says “ for an awesome deal like this we are asking for you to finance with us. is this possible”. Here we go. This is why used car sales men and Stonebriar have a bad name. I said no. Hannah text back “ i will do this deal but only if you finance with us”. Total bait and switch which I’ll be writing state of Texas about next.
Shady used car games. Negotiated a price over about two weeks. From very beginning told them would be a cash deal. Continue to remind them all along way would be cash deal. Agreed to final terms. I flew in from La on Friday to finalize everything at my credit union. I texted my DL and proof of insurance to Hannah. I paid a third party $199 to go do a prepurchase inspection at 5:30. I ordered Uber to pick me up Saturday to go to credit union to pick up check to take to Stonebriar Chevy and pick up truck. About 5:30 Hannah text and says “ for an awesome deal like this we are asking for you to finance with us. is this possible”. Here we go. This is why used car sales men and Stonebriar have a bad name. I said no. Hannah text back “ i will do this deal but only if you finance with us”. Total bait and switch which I’ll be writing state of Texas about next.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Your feedback is important to us, and we understand your frustration. We take concerns like this seriously, as transparency and trust are values we hold to a high standard. We would welcome the opportunity to learn more about what happened and discuss this further with you. Please reach out to our Customer Service line at 214-472-5535 so we can discuss this further.
Sales team is was amazing, best experience purchasing a new vehicle to date. Extremely respectful and professional, we will be returning to purchase from Stonebriar Chevrolet! Finance Team is wonderful, made for an easy and seamless purchase and they got the best deal possible of us!! We loved their business and had a great experience! Thank you Dhair, Maverick, and Mo!! These three gentleman are the best!!
Sales team is was amazing, best experience purchasing a new vehicle to date. Extremely respectful and professional, we will be returning to purchase from Stonebriar Chevrolet! Finance Team is wonderful, made for an easy and seamless purchase and they got the best deal possible of us!! We loved their business and had a great experience! Thank you Dhair, Maverick, and Mo!! These three gentleman are the best!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you immensely for sharing this wonderful feedback! It means a lot to hear that your vehicle purchase was such a positive experience from start to finish. Dhair, Maverick, and Mo will be thrilled to know they made such a strong impression. We take pride in making the buying process as smooth and comfortable as possible, and it sounds like that came through. We look forward to welcoming you back for your next purchase!
Highly recommend! Omar was super helpful and the whole dealership made the experience a 10/10. Thank you
Highly recommend! Omar was super helpful and the whole dealership made the experience a 10/10. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that Omar and the rest of our team were able to make your experience such a great one. It means a lot to know that you felt well taken care of from start to finish. Thank you for the kind words and for recommending us. We hope to see you again!
When we went to pick up our new 2026 Tahoe RST. It had a large chip through the paint on the passenger door. It was damaged during the prep for delivery. We noticed it right away. The dealership said they knew it was damaged but expected us to take delivery that day and then bring it back for a 2/3 day repair. We refused delivery. Totally unacceptable, unprofessional, we couldn’t believe that they knew they damaged the door but wanted us to purchase the vehicle damaged and then bring it back to leave it for a 3 day repair. We were shocked at there attitude.
When we went to pick up our new 2026 Tahoe RST. It had a large chip through the paint on the passenger door. It was damaged during the prep for delivery. We noticed it right away. The dealership said they knew it was damaged but expected us to take delivery that day and then bring it back for a 2/3 day repair. We refused delivery. Totally unacceptable, unprofessional, we couldn’t believe that they knew they damaged the door but wanted us to purchase the vehicle damaged and then bring it back to leave it for a 3 day repair. We were shocked at there attitude.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
We value your input, and we understand your frustration. This is certainly not the experience that we strive to provide. We regret that your experience did not meet your expectations, and we would love to speak with you further about this. Please reach out to our Customer Service line at 214-472-5535 so we can discuss this further.
We went on a Monday and they were very busy, but Martin welcomed us and invited us in right away. They have a great inventory of vehicles!
We went on a Monday and they were very busy, but Martin welcomed us and invited us in right away. They have a great inventory of vehicles!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Martin made such a strong first impression, especially on a busy Monday! It is great to know you felt welcomed right away and had a chance to explore the inventory. We hope to see you again soon!
Michael Schuchman was phenomenal. He made the entire process easy and he was amazing to work with. I would absolutely refer him to friends and family.
Michael Schuchman was phenomenal. He made the entire process easy and he was amazing to work with. I would absolutely refer him to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are ecstatic to hear about your experience with Michael! It means a lot to know that he made the process smooth and enjoyable from start to finish. We are proud to have team members who go above and beyond, and we will be sure to pass along your kind words to him. Thank you for the recommendation to your friends and family. That truly says it all.
We drove from Arkansas after researching several dealerships in AR and surrounding states. Stonebriar Chevrolet had the best price for the 2026 Traverse that we were wanting to purchase. Jeffrey Bundo and Melanie Paez were amazing, they worked well as a team and made our buying experience absolutely wonderful. We will definitely refer our family and friends to make the drive to Friso, Texas and purchase from Stonebriar Chevrolet. Thank you so much, Jeffrey and Melanie! We were very pleased to work with both of you and we LOVE our new vehicle. Thanks again to everyone at Stonebriar Chevrolet! Kimberly & James
We drove from Arkansas after researching several dealerships in AR and surrounding states. Stonebriar Chevrolet had the best price for the 2026 Traverse that we were wanting to purchase. Jeffrey Bundo and Melanie Paez were amazing, they worked well as a team and made our buying experience absolutely wonderful. We will definitely refer our family and friends to make the drive to Friso, Texas and purchase from Stonebriar Chevrolet. Thank you so much, Jeffrey and Melanie! We were very pleased to work with both of you and we LOVE our new vehicle. Thanks again to everyone at Stonebriar Chevrolet! Kimberly & James
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing this, Kimberly and James! Making the drive all the way from Arkansas is no small commitment, and we are so glad it was worth the trip. It is wonderful to hear that Jeffrey and Melanie made the experience feel smooth and enjoyable from start to finish. We will absolutely pass along your kind words to them and the rest of the team. Enjoy every mile in your new Traverse, and we look forward to welcoming your family and friends when they make the drive to Frisco!
Julie Lopez helped me find the exact truck I was looking for! She was easy to work with and communicated consistently until the end. I would highly recommend her and Stonebriar.
Julie Lopez helped me find the exact truck I was looking for! She was easy to work with and communicated consistently until the end. I would highly recommend her and Stonebriar.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing this wonderful feedback about your experience with Julie! It is great to hear that she helped you find exactly the truck you were looking for and kept communication clear throughout the whole process. We will be sure to pass along your kind words to her. We appreciate your recommendation and hope to see you again!
Thank you Mike and Julie for helping my mom get a vehicle! We’ve bought 3 vehicles from Stonebriar and every time we come back, we feel welcomed and always leave happy with our purchase. Make sure to ask for them
Thank you Mike and Julie for helping my mom get a vehicle! We’ve bought 3 vehicles from Stonebriar and every time we come back, we feel welcomed and always leave happy with our purchase. Make sure to ask for them
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are excited to hear that your family has had such a great experience with us over the years! Three vehicles is a real testament to the trust you have placed in our team, and we are so happy your mom was able to drive home in something she loves. Mike and Julie will be thrilled to know their efforts made such a positive impression. We look forward to welcoming your family back again whenever you are ready for your next vehicle.