AutoNation Subaru Spokane Valley

They offered me a shuttle to take me home since the recall items would take all day. When the car was ready, they texted me and arranged for the shuttle to pick me up. They treated me with respect and didn't try to pressure me to purchase anything. They gave me suggestions on things that might need attention. Overall, it was the best experience I've had with a dealership!

Bad customer service they don't return your phone calls they don't even know who my car is financing I've had it for 2 weeks they don't even pick up the car that I traded in I've had it also they do not give you everything that you're told you're supposed to have they do not treat you with any respect I will never go here again

Service and sales are both fantastic with friendly and caring staff who communicate follow through on what they say they would do.

Very easy to work with from start to finish. On time for appointments and Tyler was fantastic to work with. I would recommend to all I know

Easy to deal with. Sales team very attentive to customer desires without being high pressure. Very informative with offering post sales help to ensure all vehicle features are fully understood.

Best dealership I've ever worked with from the purchase to servicing my vehicles.. second new vehicle bought here. Will be a lifelong customer.

excellent service, Joseph is a great help with items the car may need, no pressure to add these items if I did. to wish to. Very thorough, professional, great attitude and very clean show room and waiting are. Interacting with James also makes wait time go by, James continues to provide quality customer service.

My buying experience was smooth, pleasant, friendly and trouble free. Tyler was professional and nice to work with.

We have been buying vehicles from AutoNation and Keith Moors since 2011. Everyone, all the way down from Service, finance, sales and the sales manager are the best. When we visit this dealership, we feel like part of the family, not just a customer. The salesman Keith Moors,the sales manager Gail, James, Service tech, Micheal and finance Justin Robb, are the greatest. We have brought numerous friends and family to AutoNation Subaru to purchase vehicles and will continue in the future.

The process was a little long, but the people were very friendly. I would recommend to my friends. Looking forward to working with them in the future.