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Orr BMW

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed

Inventory

  • No photo available
    BMW Certified
    2026 BMW X6
    5,886 mi.
    $83,800
  • No photo available
    BMW Certified
    2026 BMW X7
    5,924 mi.
    $98,977
  • No photo available
    BMW Certified
    2024 BMW X4
    30,720 mi.
    $49,807
  • No photo available
    BMW Certified
    2026 BMW X5
    7,204 mi.
    $72,150
  • No photo available
    BMW Certified
    2025 BMW 760
    8,300 mi.
    $105,200
See all 20 vehicles from this dealership.

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orr BMW from DealerRater.

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90 days and still waiting on a tag. Purchased the car no financing. Boy that seemed like a mistake. Still waiting on the title and tag and no help or support from the dealership. It’s very disappointed for BMW dealership. I made multiple calls trying to get someone help me with no results.We receiving letters from the state saying that the taxes were not paid on the vehicle we traded in . Ifyou’re purchasing a vehicle outright, be careful with Orr. FYI we do love the vehicle.

90 days and still waiting on a tag. Purchased the car no financing. Boy that seemed like a mistake. Still waiting on the title and tag and no help or support from the dealership. It’s very disappointed for BMW dealership. I made multiple calls trying to get someone help me with no results.We receiving letters from the state saying that the taxes were not paid on the vehicle we traded in . Ifyou’re purchasing a vehicle outright, be careful with Orr. FYI we do love the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Blane, I'm sorry to hear about the frustrating delay with your tag and title. We pride ourselves on providing timely assistance, so it's concerning to know that you've had difficulty getting support. If you'd like to discuss your visit further, please contact our Gregg Orr Auto Collection Customer Service Department at 903-223-4100. Thank you!

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I recently purchased a new X6 BMW, traded in my 2023 M440 BMW. Johnny Fielder was great to work with, working tirelessly to get a deal that worked for both ORR BMW, and myself. Johnny spent as much time as necessary, going over EVERYTHING, about the operation of the car inside and out, answering all our questions, I highly recommend Johnny, he is knowledgeable , patient and willing to work hard. Justin Wells our service advisor, has been awesome to work with, helped us a great deal on our M440. Justin recommended Johnny Fielder when I asked which salesman I should talk to about a possible trade Justin Octavi, the finance manager, worked with us when we purchased the new X6, showing different warranties available above and beyond the standard BMW warranty. Orr BMW in Shreveport has a great team, sales, service and finance, we will not hesitater to recommend ORR BMW, because we are completely satisfied.

I recently purchased a new X6 BMW, traded in my 2023 M440 BMW. Johnny Fielder was great to work with, working tirelessly to get a deal that worked for both ORR BMW, and myself. Johnny spent as much time as necessary, going over EVERYTHING, about the operation of the car inside and out, answering all our questions, I highly recommend Johnny, he is knowledgeable , patient and willing to work hard. Justin Wells our service advisor, has been awesome to work with, helped us a great deal on our M440. Justin recommended Johnny Fielder when I asked which salesman I should talk to about a possible trade Justin Octavi, the finance manager, worked with us when we purchased the new X6, showing different warranties available above and beyond the standard BMW warranty. Orr BMW in Shreveport has a great team, sales, service and finance, we will not hesitater to recommend ORR BMW, because we are completely satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Bought my first dream car BMW X1 in July and it’s more than what I had expected of a car. My experience with BMW was awesome the salesman Johnny Fielder was very knowledgeable of what this car can do and made my visit wonderful. I would recommend this dealership & Johnny to anyone interested in buying a BMW ~ awesome 🚘 ❤️

Bought my first dream car BMW X1 in July and it’s more than what I had expected of a car. My experience with BMW was awesome the salesman Johnny Fielder was very knowledgeable of what this car can do and made my visit wonderful. I would recommend this dealership & Johnny to anyone interested in buying a BMW ~ awesome 🚘 ❤️

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Attentive reps. Very knowledgeable. Pleasant. Helpful. Humorous. Nothings perfect but mostly good outcomes. I always go there for help with my cars. I have owned several BMWs too. Just bought another.

Attentive reps. Very knowledgeable. Pleasant. Helpful. Humorous. Nothings perfect but mostly good outcomes. I always go there for help with my cars. I have owned several BMWs too. Just bought another.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Emily helped us buy the car I been wanting! Great experience I found the car I have been shopping for! So happy with my new ride

Emily helped us buy the car I been wanting! Great experience I found the car I have been shopping for! So happy with my new ride

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cris Lacarte was a very pleasant car salesman to work with. I went in to test drive a vehicle and he sold me a car within the hour. He was so knowledgeable of the vehicle, he walked me through everything I asked of him. He also showed me so much more. I would recommend him to anyone wanting to purchase a new vehicle. The dealership itself is great from the salesman, service, parts, and the finance manager. Thanks for your assistance on all that I received from all departments.

Cris Lacarte was a very pleasant car salesman to work with. I went in to test drive a vehicle and he sold me a car within the hour. He was so knowledgeable of the vehicle, he walked me through everything I asked of him. He also showed me so much more. I would recommend him to anyone wanting to purchase a new vehicle. The dealership itself is great from the salesman, service, parts, and the finance manager. Thanks for your assistance on all that I received from all departments.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We worked with Chris at ORR BMW. He was helpful but not pushy. He was friendly and knowledgeable about the vehicle we purchased. I would recommend Chris to friends & family.

We worked with Chris at ORR BMW. He was helpful but not pushy. He was friendly and knowledgeable about the vehicle we purchased. I would recommend Chris to friends & family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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This is my second X5, and Gavin at ORR BMW Shreveport was the best , no rush no pressure he was extremely patient with me , recommend him to all my family and friends.

This is my second X5, and Gavin at ORR BMW Shreveport was the best , no rush no pressure he was extremely patient with me , recommend him to all my family and friends.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went in to trade in my nissan and my guy gavin got me into a beautiful bmw. Couldnt be happier with the service i recieved.

Went in to trade in my nissan and my guy gavin got me into a beautiful bmw. Couldnt be happier with the service i recieved.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cristofer is a outstanding salesman . He is very knowledgeable of car features and their capabilities

Cristofer is a outstanding salesman . He is very knowledgeable of car features and their capabilities

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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