Reviews
Our salesman, Tyler, and the man from the finance dept, AJ Battle, were extremely kind and helpful!
Our salesman, Tyler, and the man from the finance dept, AJ Battle, were extremely kind and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service agents and technicians were very courteous, prompt and professional. I will.continue to have my vehicle maintenance done here.
Service agents and technicians were very courteous, prompt and professional. I will.continue to have my vehicle maintenance done here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We were extremely pleased with Mr Smith product knowledge and patience he took with us walking through the process of purchasing our truck.thank you very much
We were extremely pleased with Mr Smith product knowledge and patience he took with us walking through the process of purchasing our truck.thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The team has always been outstanding! They are efficient in their work and get things done on time and accurate. Great communication communications with the service managers through text and phone.
The team has always been outstanding! They are efficient in their work and get things done on time and accurate. Great communication communications with the service managers through text and phone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My service appointment was quick and staff was very friendly and helpful nice waiting area.,
My service appointment was quick and staff was very friendly and helpful nice waiting area.,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am very disappointed with this dealership, I’m really beginning to believe that once you’ve made your purchase, they’ve received their money and their loyalty to you is out of the window because the deal has been sealed. They are not concerned about anything that happens with you after you’ve made your purchase. I truly hope that the owner of this dealership read this review and realizes that their customers are very important, especially when they spend that kind of money to purchase vehicles from their dealership. I have been having problems with my vehicle since I took possession of the vehicle and I feel like I’m getting the runaround when it comes down to repairs and addressing the issue, now I’m told by someone name, Masonthat I have to rent a car in order to get back and forth to work while they’re in possession of my vehicle because they only give loaner vehicles to people with engine problems. But that’s not what I was told by another representative. I was also told that I needed to take my car to another dealership since it was closer to me and let them fix a problem that I’ve been addressing with Rainbow Northshore GMC because they’re not able to accommodate me with a loaner vehicle while they’re possession of my vehicle even though that’s what I was told they would do when I bought the problem to them after only having the vehicle for a few days, keep in mind that this is a brand new vehicle. I asked to receive a call from the GM and Mason told me OK and hung up in my face and I still have not heard from anybody.I DO NOT recommend this dealership to anyone. And the sad part about it this is not the first time that I’ve had an issue with someone at this dealership, but I still opted to give them an opportunity and do business with them.
I am very disappointed with this dealership, I’m really beginning to believe that once you’ve made your purchase, they’ve received their money and their loyalty to you is out of the window because the deal has been sealed. They are not concerned about anything that happens with you after you’ve made your purchase. I truly hope that the owner of this dealership read this review and realizes that their customers are very important, especially when they spend that kind of money to purchase vehicles from their dealership. I have been having problems with my vehicle since I took possession of the vehicle and I feel like I’m getting the runaround when it comes down to repairs and addressing the issue, now I’m told by someone name, Masonthat I have to rent a car in order to get back and forth to work while they’re in possession of my vehicle because they only give loaner vehicles to people with engine problems. But that’s not what I was told by another representative. I was also told that I needed to take my car to another dealership since it was closer to me and let them fix a problem that I’ve been addressing with Rainbow Northshore GMC because they’re not able to accommodate me with a loaner vehicle while they’re possession of my vehicle even though that’s what I was told they would do when I bought the problem to them after only having the vehicle for a few days, keep in mind that this is a brand new vehicle. I asked to receive a call from the GM and Mason told me OK and hung up in my face and I still have not heard from anybody.I DO NOT recommend this dealership to anyone. And the sad part about it this is not the first time that I’ve had an issue with someone at this dealership, but I still opted to give them an opportunity and do business with them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Best service ever. Great team effort all around. Couldn’t ask for more. Thank you.
Best service ever. Great team effort all around. Couldn’t ask for more. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding sales, service and customer service!!! Always friendly and helpful. I’m super happy with my purchase and the service.
Outstanding sales, service and customer service!!! Always friendly and helpful. I’m super happy with my purchase and the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful and nice people easy to work with good selection of vehicles to choose from have done business twice with them will continue to do so
Helpful and nice people easy to work with good selection of vehicles to choose from have done business twice with them will continue to do so
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The experience was smooth and thorough. My advisor was prompt professional and ensured everything was completed to my satisfaction.
The experience was smooth and thorough. My advisor was prompt professional and ensured everything was completed to my satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair