Rainbow Northshore GMC

The car business is a difficult one for most people to navigate. I've purchased dozens of cars in my life at dealerships ranging from Acura to Volvo and everything in between. Never have I felt more comfortable buying than with this dealership. From the administrative personnel (Kim and Matt) to the service department, and sales (Tyler) everyone at this dealership seems genuinely interested in trying to make sure that your experience is a positive one. Let's face it, cars are insanely expensive. For those of us who remember years ago, it seems as though the prices now are beyond belief. That being said, Vince and his team have always taken great patience and going over everything when you're dealing with such a significant investment. At no time did I ever feel an ounce of pressure to do anything. I was provided information and allowed to make decisions that were right for me, and at a price that couldn’t be beat for miles around.

Great friendly service. Took the time to help me find the right vehicle. Felt valued

Was greeted at the door by friendly associate and offered water while I waited work was done wuickly and professionally

They were up front on how long it might take to fix the problem. Then they finished early. Also a shout out to Christian who got the ball rolling . Thank you !

I waited over 2 hours for an oil change. Needed info on fixing my turn signal light. That took about 45 minutes to determine it was not under warranty. Why it was not covered was not fully explained to me

Very efficient and knowledgeable sales staff especially AK and AJ in finance. Would recommend to anyone looking for new vehicle

Excellent Customer Service from Manager Mr. Kerry and Salesman Mr. Christian They treated our family with: courtesy, friendliness, helpfulness,responsiveness, dependability, reliability, respectfulness, and accommodated our individual needs.

I purchased a 2026 GMC Sierra from Rainbow and couldn’t be happier with the overall experience. They had the best incentives I could find anywhere in the state and gave me a killer deal on my trade-in, which actually made trading in my 2024 Sierra make sense. As part of the deal, I also wanted to add a leveling kit at a discounted price. Since I was limited on time that day, I wanted to pay for it separately and come back another time to have it installed. When I called the following week to schedule the installation, there was a little confusion because the leveling kit apparently needed to be included in the original deal due to how the sales and service departments handle their funds separately. What impressed me was that instead of just telling me there was nothing they could do, the Rainbow team worked through it and found a way to honor what we had discussed. In the end, they made it work, got everything taken care of, and I was very happy with how they handled it. Great pricing got me in the door, but the way they handled a small issue after the sale says even more about the dealership. I’ve been very pleased with both my new Sierra and the Rainbow team. I will definitely return for my next vehicle!

Enjoyed the experience. Ask twice to detail new truck and after two attempts the quality was sub par. Everything else was satisfying.

The service was fine. In and out in about an hour and a half. A bit long for an oil change, but they were busy. Pleasant atmosphere.