Rainbow Northshore GMC

The oil change was very quick . No time wasted. Job well done in l3ss thn and hour

Makes the whole transaction easy from drop off to pick up. The entire experience professional and personal.

1. CarFax still reports that our Encore has 89,317 miles! We actually have ONLY about 31,759. Jared corrected his mistake &:gave us the corrected repair order. Someone needs to contact them. correct the error and HAVE CARFAX SEND US A CORRECTED REPORT! 2. On the + side, Jared worked very hard on this job and was courteous. 3. I am stunned that a major GM repair facility took 5 days to get a part that is known to fail on 2021 Encore! 4. So I thank Jared for his efforts.

The car business is a difficult one for most people to navigate. I've purchased dozens of cars in my life at dealerships ranging from Acura to Volvo and everything in between. Never have I felt more comfortable buying than with this dealership. From the administrative personnel (Kim and Matt) to the service department, and sales (Tyler) everyone at this dealership seems genuinely interested in trying to make sure that your experience is a positive one. Let's face it, cars are insanely expensive. For those of us who remember years ago, it seems as though the prices now are beyond belief. That being said, Vince and his team have always taken great patience and going over everything when you're dealing with such a significant investment. At no time did I ever feel an ounce of pressure to do anything. I was provided information and allowed to make decisions that were right for me, and at a price that couldn’t be beat for miles around.

Great friendly service. Took the time to help me find the right vehicle. Felt valued

Was greeted at the door by friendly associate and offered water while I waited work was done wuickly and professionally

They were up front on how long it might take to fix the problem. Then they finished early. Also a shout out to Christian who got the ball rolling . Thank you !

I waited over 2 hours for an oil change. Needed info on fixing my turn signal light. That took about 45 minutes to determine it was not under warranty. Why it was not covered was not fully explained to me

Very efficient and knowledgeable sales staff especially AK and AJ in finance. Would recommend to anyone looking for new vehicle

Excellent Customer Service from Manager Mr. Kerry and Salesman Mr. Christian They treated our family with: courtesy, friendliness, helpfulness,responsiveness, dependability, reliability, respectfulness, and accommodated our individual needs.