Reviews
I was able to work with Dane and Tyler on financing a brand new 2026 Ford F-150! they made this process seamless and painless and were able to help me get into a truck that I wanted without any hassle I would 10 out of 10 recommend them any day of the week!
I was able to work with Dane and Tyler on financing a brand new 2026 Ford F-150! they made this process seamless and painless and were able to help me get into a truck that I wanted without any hassle I would 10 out of 10 recommend them any day of the week!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dane and Tyler were super helpful and made getting into a brand new F-150 a painless and seamless process I would 10 out of 10 recommend these guys any day of the week! Thank you from the Troxell family!
Dane and Tyler were super helpful and made getting into a brand new F-150 a painless and seamless process I would 10 out of 10 recommend these guys any day of the week! Thank you from the Troxell family!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
⭐⭐⭐⭐⭐ I had an amazing experience buying my Raptor from Northside Ford! Big Daddy Phil was my salesman, and he went above and beyond from start to finish. I asked for a lot, and Phil did everything I asked and everything he could to make sure my buying experience was as smooth and enjoyable as possible. He truly went the extra mile to make sure I was happy with my Raptor. Tyler, the Finance Manager, was also fantastic to work with. He gave me an amazing deal on my Ford ESP and made the finance process easy and straightforward. He took the time to explain everything and made sure I felt comfortable with the deal. I couldn’t be happier with my Raptor or with the experience I had at Northside Ford. Phil and Tyler both treated me right and made me feel like they genuinely cared about earning my business. If you’re looking for a Ford, I highly recommend Northside Ford. And if you go, ask for Big Daddy Phil and Tyler in Finance! 🔥🤙🏾 Thanks again, guys! You made buying my Raptor an awesome experience!
⭐⭐⭐⭐⭐ I had an amazing experience buying my Raptor from Northside Ford! Big Daddy Phil was my salesman, and he went above and beyond from start to finish. I asked for a lot, and Phil did everything I asked and everything he could to make sure my buying experience was as smooth and enjoyable as possible. He truly went the extra mile to make sure I was happy with my Raptor. Tyler, the Finance Manager, was also fantastic to work with. He gave me an amazing deal on my Ford ESP and made the finance process easy and straightforward. He took the time to explain everything and made sure I felt comfortable with the deal. I couldn’t be happier with my Raptor or with the experience I had at Northside Ford. Phil and Tyler both treated me right and made me feel like they genuinely cared about earning my business. If you’re looking for a Ford, I highly recommend Northside Ford. And if you go, ask for Big Daddy Phil and Tyler in Finance! 🔥🤙🏾 Thanks again, guys! You made buying my Raptor an awesome experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Garret was awesome, I could not have asked for a better salesman. I’m glad my daughter recommended him. He came in on his day off just for us and I’m very grateful to him that he accommodated us. He explained everything and was extremely helpful.We will definitely be recommending him and North Side Ford and we will definitely be coming back.
Garret was awesome, I could not have asked for a better salesman. I’m glad my daughter recommended him. He came in on his day off just for us and I’m very grateful to him that he accommodated us. He explained everything and was extremely helpful.We will definitely be recommending him and North Side Ford and we will definitely be coming back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are proud we could serve you and your daughter, Diana! We look forward to working with you again and thank you for choosing us!
I spent about a month, trying to find the right bronco and dealt with many different dealerships. Northside was communicative, friendly, accommodating, honest, and so easy to work with. I tend to dislike the car buying experience, but this was so painless 😊 Garrett and the rest of the team were amazing
I spent about a month, trying to find the right bronco and dealt with many different dealerships. Northside was communicative, friendly, accommodating, honest, and so easy to work with. I tend to dislike the car buying experience, but this was so painless 😊 Garrett and the rest of the team were amazing
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We wish you many happy miles in your new Bronco! It was our pleasure to serve you. Thank you for choosing Northside Ford!
Garrett and north side ford was easy to talk to, informative, excited to help and answer any questions I had. No one at this dealership was pushy or overbearing. Overall a great experience.
Garrett and north side ford was easy to talk to, informative, excited to help and answer any questions I had. No one at this dealership was pushy or overbearing. Overall a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We like to keep things stress-free! Thank you for choosing Northside Ford!
No frills, nothing fancy inside, and that's ok. They don't waste your time, so there's no need for massage chairs or fancy fireplaces to stare at for hours on end. They definitely go out of their way to get a rig and a deal that works. Garrett is super easy to work with. No pressure, gets the answers you need and has excellent communication.
No frills, nothing fancy inside, and that's ok. They don't waste your time, so there's no need for massage chairs or fancy fireplaces to stare at for hours on end. They definitely go out of their way to get a rig and a deal that works. Garrett is super easy to work with. No pressure, gets the answers you need and has excellent communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Northside Ford and enjoy your new vehicle!
I purchased a 2016 Ford F150 on December 10, 2025. I did not take the truck home the same day because it had a front pinion seal leak that needed to be addressed. I brought the truck home December 13, 2025 and on my way home I noticed the moonroof was not seated properly because I could see daylight out of it. I took it to a nearby Ford dealership and they stated the track on the moonroof is broken and needed repaired to close properly. Unfortunately, the repair costs around 5,000 and they stated the front pinion seal is still leaking. I left a message with the sales manager but never received a response. I did get in contact with Tyler Orth who sold me the warranty on 12/24/25. He was very helpful and said he would have a resolution by the beginning of the following week after he spoke with the owner of Northside Ford. I have not received any response since 12/24/25. I have emailed and left multiple voicemails. This is my son's first car and was hoping to get these known issues addressed in a timely manner. Lack of communication seems to be a reoccurring theme at Northside ford. I don't understand how this is acceptable. Any response would be greatly appreciated.
I purchased a 2016 Ford F150 on December 10, 2025. I did not take the truck home the same day because it had a front pinion seal leak that needed to be addressed. I brought the truck home December 13, 2025 and on my way home I noticed the moonroof was not seated properly because I could see daylight out of it. I took it to a nearby Ford dealership and they stated the track on the moonroof is broken and needed repaired to close properly. Unfortunately, the repair costs around 5,000 and they stated the front pinion seal is still leaking. I left a message with the sales manager but never received a response. I did get in contact with Tyler Orth who sold me the warranty on 12/24/25. He was very helpful and said he would have a resolution by the beginning of the following week after he spoke with the owner of Northside Ford. I have not received any response since 12/24/25. I have emailed and left multiple voicemails. This is my son's first car and was hoping to get these known issues addressed in a timely manner. Lack of communication seems to be a reoccurring theme at Northside ford. I don't understand how this is acceptable. Any response would be greatly appreciated.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience and for bringing this to our attention. We understand how important it is, especially since this is your son’s first vehicle, to have these concerns addressed quickly and properly. We take issues like the moonroof, the pinion seal, and communication very seriously. Your feedback makes it clear that we need to reconnect and ensure you receive clear answers and next steps. Please reach out to us directly to [email protected] or send your preferred contact information so we can escalate this and work toward a resolution. We appreciate the opportunity to assist.
They have had my truck for over a month. Simple repair DEF heater, oil filter, Check breaks. 900.00 diagnostic charge. Won't start any repairs for another week or so. Told them I just wanted to pick my truck up, now I have to find a service center that will actually work on the truck.
They have had my truck for over a month. Simple repair DEF heater, oil filter, Check breaks. 900.00 diagnostic charge. Won't start any repairs for another week or so. Told them I just wanted to pick my truck up, now I have to find a service center that will actually work on the truck.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Keith, I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mark Harper [email protected]
Curtis saved the day! My Dad has dementia. We had just gone out to my Ford Explorer from a weekly lunch with his buddies at a restaurant about 10min away from Northside. My key fob suddenly didn’t work. I called AAA and they would only be able to tow us to a dealership to make a new key fob. I called Northside and they went above-and-beyond offering to come to us with a battery. Curtis quickly arrived, checked out my fob, and installed a new battery. Saved my Dad and me from what have been a probable 3hr-4hr ordeal, that would have completely confused my Dad. Curtis from Northside made it take only a mere 20min. Outstanding customer service!
Curtis saved the day! My Dad has dementia. We had just gone out to my Ford Explorer from a weekly lunch with his buddies at a restaurant about 10min away from Northside. My key fob suddenly didn’t work. I called AAA and they would only be able to tow us to a dealership to make a new key fob. I called Northside and they went above-and-beyond offering to come to us with a battery. Curtis quickly arrived, checked out my fob, and installed a new battery. Saved my Dad and me from what have been a probable 3hr-4hr ordeal, that would have completely confused my Dad. Curtis from Northside made it take only a mere 20min. Outstanding customer service!
- Customer service
- 5.0
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- Quality of repair
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase