Reviews
Write a reviewAstro Lincoln sold us our new 2016 Navigator!!
I am a returning buyer because of the quality of service provided by the sales staff as well as the service department over the last 4 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership!
Everyone at Astro Lincoln was so amazing! They definitely made our car buying experience enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Most Rewarding Car Buying Experience
On Monday, August 22, 2016, I walked into Astro Lincoln looking to buy a 2017 Lincoln MKZ. I was met by Carlo who took the time to ensure that I received everything I wanted in a car. He found ever incentive to make ownership possible. He was able to find me a vehicle and have it delivered to Pensacola. Carlo introduced me to Rafael who was excited about being of service to me. Rafael took me to a computer and introduced me to a Lincoln Program that gives incentives to the military. Then I was introduced to Gordon who greeted me with a wonderful smile and handshake. While Carlo completed all the paperwork, Rafael took me out to an MKZ and went over the features in the car. We went on a test drive and the MKZ handles very well on the highway. All these gentlemen in concert with each other made my car buying experience the most rewarding that I have ever received. If you are in the market for a car, I highly recommend the friendliest and most efficient staff at Astro Lincoln. Kimberly M. Mercy, Lieutenant Colonel, USA Retired
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Dealership!
We drove in from Panama City, Fl. Stopped in at Astro to look at a couple of vehicles we saw on their web site. We met Mr. Gordon Doyle and after talking for a few minutes he knew exactly what we were looking for. He went in got the keys for a Lincoln MKX, we went for a test drive and loved it! Mr. Doyle and the rest of the staff made the whole shopping and purchasing experience smooth and easy. They explained everything in great detail and expeditiously. We felt more like family than customers. Thanks Astro!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
I love the service I received from Mr gardon? Veryou great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clay and Mary Ann Campbell from Pace, Fl
Susan Bullock did an excellent job facilitating this sale through the internet. She responded back quickly and had everything worked out all through the internet. Rafael Lopez then did an excellent job with the closing and explaining this complicated wonderful new machine. Not my first purchase from Astro and won't be my last.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy with Astro!
Everyone at this dealership was awesome to work with. Thank you Teresa and April for your attentiveness and awesome customer service. Ted -- you're the best for making this all happen and Raphael -- lose the pink glasses and you can be rock star salesman of the year! Thanks All -- we love our new Lincoln!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and Witty
The whole experience was pleasant from start to finish. Robert was an excellent man to work with and i will certainly come back if i ever switch trucks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership - Wonderful Staff
My husband and I drove from Mobile to Pensacola to Astro Lincoln. We saw a car on their website and decide to make the drive. We are so glad we did. It was the best experience we have ever had at a dealership. The staff was courteous. Great customer service. Nice, comfortable and clean environment. Special thanks to Robert, Susan and Carl. We will definitely recommend this dealership to all over our family and friends. My daughter loves her car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership!
Sent my wife to look at a used Lincoln. Rafael helped my wife and daughter with all questions and test drive. He made doing the paperwork a breeze. All I had to do was show up and sign paperwork. It was the fastest and easiest car buying experience I've ever had. A+ service and a great staff. Highly recommed Astro Lincoln to anyone looking for a new or used car. Be sure to ask for Rafael.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
