Faulkner Honda

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 4:00 PM

Faulkner Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2007

Our goal is to exceed your expectations in a dealership. At Faulkner Honda our motto is "Family First", which is your assurance that each and every employee is here to meet your needs in a manner that really makes you feel like you are part of our Faulkner Family. We have established ourselves as a leader in providing the best in market pricing, service and customer satisfaction!

...



Faulkner Honda is a proud member of the largest dealer group in Pennsylvania with over 80 years of automotive experience, and we are still family owned!

"Family First-"To Be Sure""

Service

Wheel Balance

$49.95 and up*

Oil, Filter Change

$39.95 and up*

Tire Rotation

$15.95 and up*

Wheel Alignment (4WD)

$89.95 and up*

RepairPal Certified
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Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
489 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 23, 2019

    The used car sales staff at Faulkner Honda intentionally deceived me. If you are considering purchasing a vehicle from this dealership, be sure to thoroughly... inspect the vehicle with your own mechanic first, because if you don't, chances are you'll discover quite a few expensive defects that are craftily hidden. Do not trust this dealership!

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this u...p to you. Please reach out to Patti DellaVecchia (Business Communication Manager) at (717) 756-6035. Your comments play a key role in the success of our business, so we hope to speak with you soon.

  • 1.0 out of 5
    March 20, 2019

    Had my daughter's Accord towed to the dealership. First, they diagnosed the problem without my permission or speaking with my daughter. They simply took... it in and the diagnostic test cost $127.00! I would have liked to have towed it to another repair shop but they would not release the vehicle until I paid for the diagnostic test (Which probably took all of 10 minutes). Alex in service quoted Honda's price for their alternator @ $1041 for OEM or $741 for aftermarket Honda. No other options from them until I spoke to Alex's boss who said they could install an aftermarket alternator with no warranty. They must have pulled it from a junkyard! Bob Baker, the service manager suggested a cheaper alternator which they provided. Faulkner Honda in Harrisburg installed an aftermarket alternator in my daughter's car for $467.88. The alternator lasted 5 days! Bob Baker is the service manager and I give them one star for politeness. They would not warrant the alternator they installed and so my daughter is out $467.88 not to mention the cost of replacing the alternator again. I contacted a local Honda dealership and their cost for installing an alternator was $250.16. Personally, I will never deal with Faulkner Honda again in any way. I called Bob Baker (numerous times) to report the situation and nothing but answering machine. As far as I am concerned Honda stole $467.88 out of my 21 year old daughter's pocket. They are no better than thieves.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your daughter's service experien...ce with us was not a positive one. We would really like to speak with you more regarding this matter. Please reach out to our Business Communication Manager, Patti DellaVecchia, at (717) 756-6035. We look forward to hearing from you.

  • March 14, 2018

    Awesome service like always. Friendly staff. Waiting area is a very comfortable place to wait. Several tv's for customers to watch different things if... need be.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're glad you received such awesome service! We appreciate your business, and look forward to seeing you again on your next visit!

  • 5.0 out of 5
    January 22, 2019

    I needed a new battery today and the service that I received from Faulkner Honda was outstanding. To driving me to my car, getting a hot shot, and installing... a new battery. I was amazed at the kindness of the service dept. from the service mgr. bob, to the young lady helping me. It wasn't just me as they treated all customers with the same great service, to include asking would I like a bottle of water. I and my family have purchased many a honda from Faulkner and have never been disappointed jim huelin

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Honda Harrisburg. Please don't hesitate ...to reach out if there's anything additional we can do for you. Take care!

  • 1.0 out of 5
    October 20, 2018

    Cheated me by talking about the out to door price. When we trade in our car we save some couple of hundreds in taxes. They didn’t said this point to me.... I ended up buying my car at high msrp. Cheaters. Have knowledge before u buy. They might be a great sales man I should say but they shouldn’t blindly sell the car with out showing all the figures. Disgusting. Careful with Dino.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Rajraj, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding ...this matter. Please reach out to Patti DellaVecchia (Business Communication Manager) at (717) 756-6035. We look forward to hearing from you.

  • 5.0 out of 5
    February 13, 2018

    Bob baker is the best guy so when you bring in your car ask for bob baker he will try to help you no matter the problem you have he will help you out..... Ask for bob baker

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lauren Traxler, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

  • 5.0 out of 5
    August 24, 2017

    I have been buying cars from this dealership for over 30 years the best service the best price and customer service

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa Garacia, your wonderful feedback and rating mean a lot to us. We look forward to being of service to you again in the future. Thank you again....

  • 1.0 out of 5
    June 19, 2017

    Met with Dan. Spent two hours the previous day. Agreed to meet again after I made an offer. I did. Anticipated buying the car we drove. Felt that we were... reasonably close because the offer was not turned down or tweaked. Having made an appointment we waited 30 minutes upon arrival. Ok. Went through the process of evaluating the trade in. He asked me to track down the current balance on the loan for the trade in as he was working another client. After all that and 1.5 hours later Dan provided a very sketchy offer that was not even close and a value for the trade in almost $9k off published values. A NO would have saves us both considerable time, an employer personal day, and hard feelings. I will not recommend this dealership to anyone.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are disappointed to hear that you did not have a more positive experience with us.

  • 5.0 out of 5
    May 24, 2017

    Great experience. Extremely happy with service performed and dealing with staff members.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard Woodworth, we are so pleased you enjoyed your visit to Faulkner Honda Harrisburg! We look forward to your next visit! Take care!

  • 5.0 out of 5
    May 23, 2017

    its good. got for good rate with out any negotiation.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sankara, thank you for taking the time to leave a review for us at Faulkner Honda Harrisburg. We're happy we could meet your expectations!

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