Reviews
Everyone was very friendly and professional. This is the third car. I have leased from Faulkner Honda and will continue to return for future service and cars as needed
Everyone was very friendly and professional. This is the third car. I have leased from Faulkner Honda and will continue to return for future service and cars as needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Tisha, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Has the best service advisors ever. Mine is Chris Price, absolutely the best service I ever got at a dealership
Has the best service advisors ever. Mine is Chris Price, absolutely the best service I ever got at a dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This Dealership Doing the service so well so customer's come back again and bring more friends
This Dealership Doing the service so well so customer's come back again and bring more friends
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jordan gerace. Was. So professional amazing sales. We for even think buy. But. He. Do the same.
Jordan gerace. Was. So professional amazing sales. We for even think buy. But. He. Do the same.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I always a good experience everyone is friendly and to the point and my vehicle is always ready on time
I always a good experience everyone is friendly and to the point and my vehicle is always ready on time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent. Everyone was professional and courteous. My service advisor told me what to expect and kept me informed throughout the process.
Excellent. Everyone was professional and courteous. My service advisor told me what to expect and kept me informed throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I bought my car from this dealership, my family and friends have all been referred to here and I only take my car to get serviced here! They have the most fantastic Service Advisors, I very much appreciate the kindness and care they show me and my car every time I?m here. As a young woman with this only being my second car and buying it brand new, it?s very important to me that I was not treated differently for being a woman or like I didn?t know what was going on. Every advisor has been so kind, friendly and helpful. I recommend everyone I know here!
I bought my car from this dealership, my family and friends have all been referred to here and I only take my car to get serviced here! They have the most fantastic Service Advisors, I very much appreciate the kindness and care they show me and my car every time I?m here. As a young woman with this only being my second car and buying it brand new, it?s very important to me that I was not treated differently for being a woman or like I didn?t know what was going on. Every advisor has been so kind, friendly and helpful. I recommend everyone I know here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Aleah, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
On July 26, 2026, I took my 2014 Honda Pilot for service. Sometime after I dropped it off, I received a text message from a car buyer at Faulkner stating that they would be interested in purchasing my car. Since I was in the market for a new vehicle, I expressed an interest in selling the car outright. On July 27, 2026, I met with Faulkner’s Richard Otto. He looked at the vehicle but did not drive it or look at the Carfax history. After some wrangling, we agreed on $10,000.00 for an outright sale. Today, August 3, 2026, I returned to that dealership with the title expecting the deal to be concluded. Instead, Mr. Otto and his supervisor reneged on the initial offer stating that the vehicle was 2-wheel drive when he thought it was all wheel drive and that there was some history of damage. I never represented the car as a 4 wheel drive. When I originally met with Mr. Otto he had ample opportunity to review the cars history and all its features. Had he garnered all the facts about the car on our initial meeting and made his offer at $9000.00 I would have rejected it. Instead, Faulkner Honda wasted my time by not doing their due diligence. I regard this event as a demonstration of how unprofessional this company is. Consequently I went across the street to Thompson Toyota and purchased a Grand Highlander and received $9500.00 for my Honda Pilot.
On July 26, 2026, I took my 2014 Honda Pilot for service. Sometime after I dropped it off, I received a text message from a car buyer at Faulkner stating that they would be interested in purchasing my car. Since I was in the market for a new vehicle, I expressed an interest in selling the car outright. On July 27, 2026, I met with Faulkner’s Richard Otto. He looked at the vehicle but did not drive it or look at the Carfax history. After some wrangling, we agreed on $10,000.00 for an outright sale. Today, August 3, 2026, I returned to that dealership with the title expecting the deal to be concluded. Instead, Mr. Otto and his supervisor reneged on the initial offer stating that the vehicle was 2-wheel drive when he thought it was all wheel drive and that there was some history of damage. I never represented the car as a 4 wheel drive. When I originally met with Mr. Otto he had ample opportunity to review the cars history and all its features. Had he garnered all the facts about the car on our initial meeting and made his offer at $9000.00 I would have rejected it. Instead, Faulkner Honda wasted my time by not doing their due diligence. I regard this event as a demonstration of how unprofessional this company is. Consequently I went across the street to Thompson Toyota and purchased a Grand Highlander and received $9500.00 for my Honda Pilot.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Committing visits to Faulkner, including buying cars and having cars serviced over the years the service has always been superb and everything is taken care of on the first attempt and the waiting area is clean and of course they have water and most of all good popcorn
Committing visits to Faulkner, including buying cars and having cars serviced over the years the service has always been superb and everything is taken care of on the first attempt and the waiting area is clean and of course they have water and most of all good popcorn
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Bobby Mayes was great to work with. He was very responsive to all our questions and got back to us quick. Made the process of buying a car pleasant.
Bobby Mayes was great to work with. He was very responsive to all our questions and got back to us quick. Made the process of buying a car pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car