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Sandy Sansing Mazda

(827 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 902-1986 (888) 902-1986
Used (888) 868-8792 (888) 868-8792
Service (888) 901-3197 (888) 901-3197

Reviews

(827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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OUTSTANDING!!!!

I had an awesome experience buying my first car! Ronald is an amazing dealer and made it super easy! Will definitely buy from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

AskforRob!

Rob was super helpful and awesome to work with. Joel made the finance part of buying our car enjoyable. Overall great experience at Sandy Sansing Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick, Accurate and Easy

Alan was great! I told him what I want and asked him not to waste my time. He had options ready for me when I walked in and loved the first thing he showed me. He negotiated a fair turnaround on my two trade ins and got me in and out quickly. I’ll buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Floor salesman

Alan, my floor salesman who went with me the for the test drive, was awesome. He was candid about the pros and cons for the car, listened to my preferences, and found the exact car I wanted. He was the exact opposite of the car salesman stereotype. He went out of his way to make sure buying the car was easy and convenient. I would definitely recommend working with Alan when buying your next car. The finance guys, on the other hand, were a little more on point with the stereotype. Ralph, I think was his name, was a little too aggressive, even after I gave clear parameters about the financing I needed to make it work. Unlike with Alan, I felt a little pushed into the deal, which was aggravated by the seemingly well-meaning but slightly condescending final step when he tried up-selling me on all the warranties. Overall, probably a 4/5 experience. It was great working with Alan, and the financing guys in the end got the job done, but it took a little more pushback from me than was probably necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

1st Car Buying Experience

Thank you so much to Kevin, he is the best! Never once made me feel pressured at all even when the guys in finance were a little pushy. He made sure I walked off the lot with the EXACT vehicle I wanted and not what the finance guy was trying to push on me. Kevin definitely made my first car buying experience a great one! He showed he truly cared and wasn't only about making a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic Customer Service!

I have been wanting to purchase a Mazda CX5 for 2 years now and the team at Sandy Sansing Mazda made the process very easy and efficient! I spoke with Rob over the phone and he was able to send me the inventory they have listed. I told him the Crossover I wanted and it was waiting for me when I pulled up for my appointment. Erick, who continued with the purchasing deal, was down to earth and realistic with my needs and budget constraints. Joel, provided excellent explanation of the various warranty packages. The whole team treated us me like family and I drove away feeling satisfied and secured with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Perfect Experience

My experience here beat all of my expectations and more. The whole process was perfect and had no problems at all. Mike Vranich was excellent. He was quick, extremely knowledgeable about all the cars, and products that they offer. He took the time to explain everything to me and truly gave me all of his attention. We had a great experience with Mr. Joel, also. I left feeling like I belong to the Sandy Sansing family and will always be their customer. Thank you so much for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Stress free car purchase!

I spoke with Mike Vranich on the phone to discuss a vehicle we found searching online before we drove over from Alabama. He took the time to answer all my questions and met us the next day for a very pleasant and simple car buying experience. We were welcomed and listened to without any attempts to steer us towards any other vehicle. Mike was very professional and went out of his way to make sure we were happy. The whole process was efficient and I drove my new car home the same day. We were very pleased that we chose Sandy Sansing Mazda. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Trade in with no hassle

Alan was a great sales representative for him to be new , he went over and beyond to help me get my car traded in and to get something that I really wanted. I love my vehicle and I got great customer service. The staff is awesome and I didn't feel like they were trying to rip me off. Kudos to Sandy Sansing Mazda! If you're looking for a good sales representative ask for Alan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience! We will be back for our next car!

We had phenomenal and professional contact with every member, from the sales staff, the finance manager and the cleaning crew who stayed late while we finished up. The entire process was pleasant, honest and efficient. My Dad is 78, and has bought close to 100 cars in his life- he said this was the best deal he has ever been part of. You impressed a career salesman! I can say that the honesty and sincere concern from your staff was appreciated. John Nowak is an asset to your company and please buy him lunch AND dinner. His knowledge of the car was spot on, and he deserves a big thanks for staying late with us. Joel Bender made us feel like family, and he ensured we throuroughly understand all terms of the sale. Thank you from the bottom of my heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.