Reviews
John Malava and Cheryl Sherman went way past a 10 rating. They were professional, polite and very honest. I could not recommend Hendrick highly enough.
John Malava and Cheryl Sherman went way past a 10 rating. They were professional, polite and very honest. I could not recommend Hendrick highly enough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mitha along with her technician always do a great job of informing me of work that “needs to be done” and “has to be done” in order to keep my vehicle in good running order. I appreciate the honesty and patience of Mitha and her tech(s).
Mitha along with her technician always do a great job of informing me of work that “needs to be done” and “has to be done” in order to keep my vehicle in good running order. I appreciate the honesty and patience of Mitha and her tech(s).
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Such a great place to buy a car. Truly made the process as easy as could be. Felt extremely welcome, and treated me like family.
Such a great place to buy a car. Truly made the process as easy as could be. Felt extremely welcome, and treated me like family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with Marcus. He made me and my wife happy. He made the process very easy and fast.
I had a great experience with Marcus. He made me and my wife happy. He made the process very easy and fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience with Marcus Covington. He was very prompt and personal. He was very knowledgeable about the Honda product and was very relatable.
I had a wonderful experience with Marcus Covington. He was very prompt and personal. He was very knowledgeable about the Honda product and was very relatable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amory, thank you for your wonderful review! We're thrilled to hear Marcus provided such a personable and knowledgeable experience. We'll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing Hendrick Honda! We look forward to serving you again. ~ Caroline McLane | Customer Relations | Hendrick Honda
I received a discount price through Costco and worked with Sam Anders. Sam was great, he found my vehicle, gave me a great price, told me the interest rate for the loan and gave me the total out the door. I had to drive over 100 miles to come to Hendrick dealership but it was worth it. I requested the wheels to be changed and Sam made sure that when I arrived, that my vehicle was ready to drive away. I also worked with Troy Rivens the salesman. He was very kind and friendly. As soon as we arrived, Troy greeted us offered us a wide range of refreshments and he showed us my new car, it was perfect and we just as I had requested. Troy took care of the paperwork and Omar Lateef became our finance representative. I didnt have any problems with the down payment or financing but it was all the high pressure sale of taking a extended maintenance service. Omar kept trying to get me to add the service to my loan and I didnt want to do that. When that didnt work, he told me that my loan has a minimum of $7500 that you have to finance. My loan was only for $6000 so he kept trying to sell me a $1500 service. Again I said no and to try to put the loan through to see if they will approve a $6k loan and of course was approved. So, I didnt appreciate all the tactics that he pulled trying to sell the services. After finance was done, we met up with Troy again and he handed me the keys and a special gift and off we went. The whole process at the dealership took 2 hours and I will say that I had completed the online finance application, so that cut some of our time. Overall, I would highly recommend Hendrick Honda and Sam and Troy were the best Salesmen that I have ever dealt with. Friendly, very helpful, listened to everything that I wanted even if it was not on the vehicle, they made it happen. Got me in and out and great to work with.
I received a discount price through Costco and worked with Sam Anders. Sam was great, he found my vehicle, gave me a great price, told me the interest rate for the loan and gave me the total out the door. I had to drive over 100 miles to come to Hendrick dealership but it was worth it. I requested the wheels to be changed and Sam made sure that when I arrived, that my vehicle was ready to drive away. I also worked with Troy Rivens the salesman. He was very kind and friendly. As soon as we arrived, Troy greeted us offered us a wide range of refreshments and he showed us my new car, it was perfect and we just as I had requested. Troy took care of the paperwork and Omar Lateef became our finance representative. I didnt have any problems with the down payment or financing but it was all the high pressure sale of taking a extended maintenance service. Omar kept trying to get me to add the service to my loan and I didnt want to do that. When that didnt work, he told me that my loan has a minimum of $7500 that you have to finance. My loan was only for $6000 so he kept trying to sell me a $1500 service. Again I said no and to try to put the loan through to see if they will approve a $6k loan and of course was approved. So, I didnt appreciate all the tactics that he pulled trying to sell the services. After finance was done, we met up with Troy again and he handed me the keys and a special gift and off we went. The whole process at the dealership took 2 hours and I will say that I had completed the online finance application, so that cut some of our time. Overall, I would highly recommend Hendrick Honda and Sam and Troy were the best Salesmen that I have ever dealt with. Friendly, very helpful, listened to everything that I wanted even if it was not on the vehicle, they made it happen. Got me in and out and great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mitha was very polite, answering all my question fully and explaining what was to be done. Her bubbly personality is perfect for the job she does. I have worked with her a number of times now and was pleased to see she would be helping.
Mitha was very polite, answering all my question fully and explaining what was to be done. Her bubbly personality is perfect for the job she does. I have worked with her a number of times now and was pleased to see she would be helping.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mcneice.jeff, thank you for your wonderful review! We're so glad to hear Mitha provided another great service experience. Her friendly personality, clear communication, and dedication to keeping our customers informed truly make a difference. We'll be sure to share your kind words with her. Thank you for your continued trust in Hendrick Honda—we look forward to serving you again! ~ Caroline McLane | Customer Relations | Hendrick Honda
From my first visit through the final purchase, they demonstrated courtesy and professionalism throughout the entire process.
From my first visit through the final purchase, they demonstrated courtesy and professionalism throughout the entire process.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wolfpack232002, thank you for your review! We're delighted to hear Tomas and George provided a courteous and professional experience from your first visit through the final purchase. We'll be sure to share your kind words with both of them. Congratulations on your new vehicle, and thank you for choosing Hendrick Honda! We look forward to serving you again in the future. ~ Caroline McLane | Customer Relations | Hendrick Honda
If you are looking for a car dealership in Charlotte that truly treats you like family, look no further than Hendrick Honda on South Blvd. I have bright my family here a number of times since I moved to the area, and every single experience has been exceptional! ?I cannot say enough amazing things about our salesperson, Colby. She has helped me purchase cars for my family members twice now, and her dedication is unmatched. On one occasion, the process took about three weeks to find the right options within our budget and needs and Colby stayed with us every single step of the way, making sure we were always taken care of. ?A special thank you to Sales Manager Joe Gamati, who stepped in seamlessly when Colby was out sick. I know sales managers are constantly pulled in a million directions, but Joe sat on the phone, took his time with me, and never made me feel rushed. He actually called me back right when he said he would and made sure everything kept moving smoothly. His leadership and attentive customer service truly set the tone for the entire team. ?We also had the absolute pleasure of working with JR in finance. JR is a literal big ball of sunshine! He made the paperwork process so much fun, filled with laughter and great conversation?he honestly feels like family now, and took a photo with us at the end to celebrate. ?Hendrick Honda has earned a customer for life. If you go here, ask for Colby, Joe Gamati, and JR, they are genuinely wonderful, caring people who will go above and beyond for you!
If you are looking for a car dealership in Charlotte that truly treats you like family, look no further than Hendrick Honda on South Blvd. I have bright my family here a number of times since I moved to the area, and every single experience has been exceptional! ?I cannot say enough amazing things about our salesperson, Colby. She has helped me purchase cars for my family members twice now, and her dedication is unmatched. On one occasion, the process took about three weeks to find the right options within our budget and needs and Colby stayed with us every single step of the way, making sure we were always taken care of. ?A special thank you to Sales Manager Joe Gamati, who stepped in seamlessly when Colby was out sick. I know sales managers are constantly pulled in a million directions, but Joe sat on the phone, took his time with me, and never made me feel rushed. He actually called me back right when he said he would and made sure everything kept moving smoothly. His leadership and attentive customer service truly set the tone for the entire team. ?We also had the absolute pleasure of working with JR in finance. JR is a literal big ball of sunshine! He made the paperwork process so much fun, filled with laughter and great conversation?he honestly feels like family now, and took a photo with us at the end to celebrate. ?Hendrick Honda has earned a customer for life. If you go here, ask for Colby, Joe Gamati, and JR, they are genuinely wonderful, caring people who will go above and beyond for you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ebony, thank you for taking the time to share such an incredible review! We're honored that you've trusted Hendrick Honda with your family time and time again. It's wonderful to hear Colby, Joe, and JR each made your experience so memorable through their dedication, communication, and genuine care. We'll be sure to share your thoughtful feedback with all of them. Congratulations to your family on the new vehicle, and thank you for choosing Hendrick Honda! Your loyalty means the world to us, and we look forward to serving you for many years to come. ~ Caroline McLane | Customer Relations | Hendrick Honda
If you are looking for a car dealership in Charlotte that truly treats you like family, look no further than Hendrick Honda on South Blvd. I have bright my family here a number of times since I moved to the area, and every single experience has been exceptional! I cannot say enough amazing things about our salesperson, Colby. She has helped me purchase cars for my family members twice now, and her dedication is unmatched. On one occasion, the process took about three weeks to find the right options within our budget and needs and Colby stayed with us every single step of the way, making sure we were always taken care of. A special thank you to Sales Manager Joe Gamati, who stepped in seamlessly when Colby was out sick. I know sales managers are constantly pulled in a million directions, but Joe sat on the phone, took his time with me, and never made me feel rushed. He actually called me back right when he said he would and made sure everything kept moving smoothly. His leadership and attentive customer service truly set the tone for the entire team. We also had the absolute pleasure of working with JR in finance. JR is a literal big ball of sunshine! He made the paperwork process so much fun, filled with laughter and great conversation—he honestly feels like family now, and took a photo with us at the end to celebrate. Hendrick Honda has earned a customer for life. If you go here, ask for Colby, Joe Gamati, and JR, they are genuinely wonderful, caring people who will go above and beyond for you!
If you are looking for a car dealership in Charlotte that truly treats you like family, look no further than Hendrick Honda on South Blvd. I have bright my family here a number of times since I moved to the area, and every single experience has been exceptional! I cannot say enough amazing things about our salesperson, Colby. She has helped me purchase cars for my family members twice now, and her dedication is unmatched. On one occasion, the process took about three weeks to find the right options within our budget and needs and Colby stayed with us every single step of the way, making sure we were always taken care of. A special thank you to Sales Manager Joe Gamati, who stepped in seamlessly when Colby was out sick. I know sales managers are constantly pulled in a million directions, but Joe sat on the phone, took his time with me, and never made me feel rushed. He actually called me back right when he said he would and made sure everything kept moving smoothly. His leadership and attentive customer service truly set the tone for the entire team. We also had the absolute pleasure of working with JR in finance. JR is a literal big ball of sunshine! He made the paperwork process so much fun, filled with laughter and great conversation—he honestly feels like family now, and took a photo with us at the end to celebrate. Hendrick Honda has earned a customer for life. If you go here, ask for Colby, Joe Gamati, and JR, they are genuinely wonderful, caring people who will go above and beyond for you!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ebonymadison83, thank you for taking the time to share such an incredible review! We're honored that you've trusted Hendrick Honda with your family time and time again. It's wonderful to hear Colby, Joe, and JR each made your experience so memorable through their dedication, communication, and genuine care. We'll be sure to share your thoughtful feedback with all of them. Congratulations to your family on the new vehicle, and thank you for choosing Hendrick Honda! Your loyalty means the world to us, and we look forward to serving you for many years to come. ~ Caroline McLane | Customer Relations | Hendrick Honda