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Honda of Serramonte

(2,457 reviews)
Visit Honda of Serramonte
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (650) 763-8201 (650) 763-8201
Used (650) 288-1087 (650) 288-1087
Service (888) 474-0370 (888) 474-0370

Reviews

(2,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honda of Serramonte is a number one Store where they

Honda of Serramonte is a number one Store where they treat their customers like Family. Thank You Daisy for finding the car I wanted & Simon in finance besides Darrell in service for continuing servicing our other Honda cars! Whether you need any parts from Sadie or need help in the service department with Summer or need to talk to Steven sales manager, or just walking through the store and passing Freddy in Mechanics Everyone works together as one unit! Thanks again to ALL the Beautiful People who care about People! Love You All! ☝🏽💝🙏🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Buying new car

Nice people and facilities. They?re all helpful. Are r They made my buying experience easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

New Honda Civic

Nelson Tam was the nicest and most attentive. He made everything a breeze and took the things we said into consideration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Fast, Professional

Had an unfortunate event happen to my recently financed new car. I ran over a screw and their maintenance crew helped, with utmost care. I give kudos to Darrel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Review

Luiz help me a lot he is very good at his job and a excellent person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful to customers,friendly workers/ staff they

Helpful to customers,friendly workers/ staff they explain to you in details about the features of the car I recommend to my family and friends highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Good and best customer service!!

Went there for an estimate about my use car that I want to sell. And on the same day, I sold my old car and got a new one fron then. Daisy Unga was very helpful and friendly. I didn't feel any pressure to buy.. Very smooth all the processes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

The best of the bes costumer service I have ever

The best of the bes costumer service I have ever received.I got a brand new 2024 Honda Hrv at msrp plus they grew in the Al season mats and wheel locks just the best I can’t say enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

The sales person was ok.

The sales person was ok. The financing person was great. I got a great deal would recommend this dealership the process was quicker than anticipated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Thank you Giann and Patrick for the smooth transaction!

Thank you Giann and Patrick for the smooth transaction! Highly recommend working with this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!