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Pete Moore Imports

(1,781 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–2:00pm 7:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pete Moore Imports from DealerRater.

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pete moore volkswagen experience

my experience with c j was really wonderful. he not only provided me with all the facts I needed but was very patient with me when I was ready to make my decision. I will recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant Experience

I gave five stars because this is the 2nd vehicle I've purchased with this Dealership, and the service was of great quality both times. I worked with CJ, and I am grateful that he was patient enough to deal with my indecisiveness. He answered all of my questions, or he knew who to ask to find the answers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Leo made my used car purchase seam list. I contacted him from North Texas on a Mercedes SL550 that has always been a dream car for me. The transaction occurred as he had promised he even helped me load it on the trailer for the trip back to Texas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing service

The staff at Pete More are all very professional and make you feel like they're doing the best they can to help you get the prices you need on the cars that you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VW in Pensacola is a one stop shop!!! Best Sevice

I came in with a VW Jetta for service and waiting around the dealership. Leo approached me and asked if I wanted to test drive some cars. I had a great time checking out the 2016 models. Then he gave me some numbers to think about if I wanted to do a trade-in. I was not looking to purchase anything but I found a brand new sporty beetle and to trade in my car was hassle-free. The whole VW family was very nice and helpful. I've never been to a dealership to buy a new car alone and Leo/Kim made me feel very comfortable about my decision. They are awesome!!!! They will be highly recommended!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing

I couldn't be happier with my experience at pete moore. Charlie Rotenberry and the team at pete moore were fantastic. The patience and professionalism were beyond soectatular. They worked extremely hard to put me in the vehicle I wanted. Thank you Charlie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent customer service

Sales representative is very professional. He explains the benefit and service of mitsubishi outlander sports. . I highly recommend Pete Moore of Pensacola to my friends and family . Excellent customer service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

It was a long process but Billy Childers & Kim Gilbert made my the wait worth it. I left with my dream car with a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Love my Jetta GLI

Leo Page helped us to find the car we were looking for even though it was not initially on the lot. Pete Moore has been very accommodating on our requests since we bought a slightly used car, and they helped us get the car back into a new condition! It has been a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Relaxed, straightforward, and convenient car buying

We knew we were interested in buying a Passat and wanted to test drive it. Leo at Pete Moore greeted us and walked us around the lot showing us different cars and educating us on the ins and outs of each one. After our drive we sat down and had a relaxed conversation about the options and he agreed to call us after a few days. Once we knew we were ready to buy, Leo brought the car to our house where we signed the paperwork. One of the easiest, best car-buying experiences ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.