Reviews
Tyler Kitchen was very helpful. We came in weeks ago and he kept in touch, set our expectations on used EV instead of the new ones we were looking at and helped us land a deal we are happy with.
Tyler Kitchen was very helpful. We came in weeks ago and he kept in touch, set our expectations on used EV instead of the new ones we were looking at and helped us land a deal we are happy with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought my second Audi from this dealership. I’ve worked with the sales team and service department. Everyone is professional and knowledgeable about the Audi line.
I recently bought my second Audi from this dealership. I’ve worked with the sales team and service department. Everyone is professional and knowledgeable about the Audi line.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler was responsive and was very welcoming every time I came into the dealership. He was courteous and thorough.
Tyler was responsive and was very welcoming every time I came into the dealership. He was courteous and thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler Kitchen was a pleasure to work with. He really took the time to learn what was important to me when buying a car and was very knowledgeable about all of the features on the car. Everyone at the dealership was very pleasant to work with. I'm so happy with my Audi and the dealership.
Tyler Kitchen was a pleasure to work with. He really took the time to learn what was important to me when buying a car and was very knowledgeable about all of the features on the car. Everyone at the dealership was very pleasant to work with. I'm so happy with my Audi and the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is exactly how a luxury dealership experience should be, Linda! Thank you so very much for the extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager
Very nice dealership! All of the staff is knowledgeable and helpful. They will find the right vehicle for you
Very nice dealership! All of the staff is knowledgeable and helpful. They will find the right vehicle for you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is exactly how a luxury dealership purchase experience should be, Mike! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler, Peppi & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new car. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager
I had a wonderful experience working with Mrs. Vineta at Audi Charlotte. From the moment we arrived, she took the time to understand exactly what I was looking for, coordinated the appraisal of my trade-in, worked through the details of my deal, and accompanied me on my initial test drive. What stood out most was that if I asked something she didn’t immediately have the answer to, she never guessed or brushed it off she made sure to find someone who could give me the correct information. Mrs. Vineta also continued to be helpful after the sale. When I had an issue with the start/stop feature on my new Audi, she stayed involved and ultimately helped find a resolution. I really appreciated her responsiveness, professionalism, and willingness to make sure I was taken care of throughout the entire experience. I would absolutely recommend asking for Mrs.Vineta if you’re shopping at Audi Charlotte.
I had a wonderful experience working with Mrs. Vineta at Audi Charlotte. From the moment we arrived, she took the time to understand exactly what I was looking for, coordinated the appraisal of my trade-in, worked through the details of my deal, and accompanied me on my initial test drive. What stood out most was that if I asked something she didn’t immediately have the answer to, she never guessed or brushed it off she made sure to find someone who could give me the correct information. Mrs. Vineta also continued to be helpful after the sale. When I had an issue with the start/stop feature on my new Audi, she stayed involved and ultimately helped find a resolution. I really appreciated her responsiveness, professionalism, and willingness to make sure I was taken care of throughout the entire experience. I would absolutely recommend asking for Mrs.Vineta if you’re shopping at Audi Charlotte.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Vineta & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager
Professionalism is the reason we are back at Audi Matthews. We are an Audi family. We had an excellent experience working with Tyler Kitchen. He answered all our questions thus knowing exactly what we were looking for and made it happen. The entire process including working with their financial team was very pleasant. Highly satisfied.!!!
Professionalism is the reason we are back at Audi Matthews. We are an Audi family. We had an excellent experience working with Tyler Kitchen. He answered all our questions thus knowing exactly what we were looking for and made it happen. The entire process including working with their financial team was very pleasant. Highly satisfied.!!!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & thank you for being a long term member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager
I had the absolute best car buying experience at Audi Charlotte! Tyler Kitchen was exceptional in every way! Very impressed with the whole dealership and I will recommend them to anyone looking for a fantastic vehicle.
I had the absolute best car buying experience at Audi Charlotte! Tyler Kitchen was exceptional in every way! Very impressed with the whole dealership and I will recommend them to anyone looking for a fantastic vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is exactly how a luxury dealership purchase experience should be, George! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager
Had an excellent experience bying new Audi Q7 with Tyler Kitchen who made our car buying process a pleasant one. Tyler was very professional, straight forward, and answered all of our questions up to complete satisfaction. He is very pleasant to work with and was always available. Thanks Tyler!
Had an excellent experience bying new Audi Q7 with Tyler Kitchen who made our car buying process a pleasant one. Tyler was very professional, straight forward, and answered all of our questions up to complete satisfaction. He is very pleasant to work with and was always available. Thanks Tyler!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & thank you for being a long term member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager
Great experience here with Tyler K and the financial team I highly recommend them if you are looking for a new car!!
Great experience here with Tyler K and the financial team I highly recommend them if you are looking for a new car!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & thank you for being a long term member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager