Tim Smith Acura

Great experience purchasing our RDX.. Hannah was beyond accommodating and Ryan was super!! We are repeat customers and will continue to do so!!

Excellent experience buying our Acura MDX. Earl Youngblood was knowledgeable, professional and a pleasure to work with. The whole process was efficient, organized and pleasant. Thanks so much for a job well done!

There is no finer staff and professional, compassionate service than Tim Smith Acura. Karen Furlong has always been top-notch, considerate and patient in every detail of a car transaction. God bless her and the dealership!

My experience at Tim Smith Acura was awesome. This is my 3rd Acura purchase from them. I could not be happier. Conor Ryan, my sales professional, was very knowledgeable and helpful. He took time explaining how all the gadgets worked and welcomed me back anytime. Gene Watson, the finance manager, explained everything to me until I felt comfortable. I would highly recommend Tim Smith Acura.

I have been going to Tim Smith Acura for 17 years! I have been pleased with every automobile transaction I’ve had with them. I recently purchased my 2019 RDX that I had leased for 3 years. As usual, everything went smoothly. My Sales Rep, Earl Youngblood, was great. He handled everything for me in a timely manner with my best interest at heart. The same can be said for Gene Watson, Financial Manager. Ben Jenkins runs a super Sales Dept.

I purchased a 2021 Acura RDX the process was definitely quick and hassle free! HOWEVER, I decided I know longer was interested in the SUV any longer and traded the collateral in. I submitted the proper documentation to cancel gap and extended warranties purchased and been getting the complete run around. Called the warranty department nothing was never canceled I had to cancel everything after being advised that my paper work was submitted. Once they get the sale you are no longer valid! Thats defiantly NOT good customer service. DONT BE FOOLED BY THESE PEOPLE

My wife and I took advantage of an accelerated lease renewal on a RDX yesterday and it went very well, much better than I thought it would. Salesman Connor Ryan and finance manager Gene Watson were courteous, informative, patient and very knowledgeable. They made the transition from our leased 2019 RDX vehicle to a 2021 a pleasure and non taxing on our nerves. I complement the Acura dealership for employing two top notched representatives. This is my second RDX and may not be our last. Thank you, Anthony and Micheline Riggio Five Stars out of Five!

After spending several months on-line researching different SUVs, I found a 2018 RDX at Tim Smith ACURA that looked like something I would be interested in. I went to the dealership and decided this wasn’t the car I was looking to purchase. I was preparing to leave the dealership when the salesman mentioned that a 2017 RDX had just come in. This vehicle had been well cared for and I decided to purchase it. The vehicle was washed, vacuumed, and my tag was put on it. After I got home, I got to thinking that the purchase numbers didn’t add up. I looked over the paperwork and realized I had paid $889.90 in dealer prep fees. When a new car or truck arrives at a dealership from the manufacturer it must be made ready or prepped for sale by the dealer. Most car dealers will charge from $500 to a few thousand dollars depending on the dealer. Realizing the profit potential, some dealers have started charging this excessive fee on used cars also. I should have looked over the paperwork better before signing all the documents. That I paid $889.90. for a car wash and vacuum is on me, and it is entirely legal for a dealer to do this. I have done business in the past with Tim Smith ACURA and have always thought highly of them, but no more. Just because a business can legally do something doesn’t mean it’s good for their business to do it. Earl Youngblood (sales) and Gene Watson (finance) were great. They are very, very good at what they do. The buyer should always carefully look over the final purchase paperwork. Caveat Emptor…

Bought many cars in my life and these people were fast, friendly, and very accommodating! Thanks for such wonderful service! Everyone was very laid back and easygoing!

I received a follow up call from Earl after my on line inquiry. We scheduled for the next day. He was so knowledgeable and easy to work with. Absolute five star treatment!