Reviews
The purchase process was pleasant with good information
The purchase process was pleasant with good information from sales representative, Lou. Both Lou and sale's manager, Doug made us feel comfortable and would recommend this dealership.
The purchase process was pleasant with good information
The purchase process was pleasant with good information from sales representative, Lou. Both Lou and sale's manager, Doug made us feel comfortable and would recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Haven’t completed detailing at this time, but issue has
Haven’t completed detailing at this time, but issue has been resolved. Very good experience, very happy with experience with John Farmer and Nichole( finance
Haven’t completed detailing at this time, but issue has
Haven’t completed detailing at this time, but issue has been resolved. Very good experience, very happy with experience with John Farmer and Nichole( finance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This is my 3rd Mazda from Cardinaleway, Riley was great
This is my 3rd Mazda from Cardinaleway, Riley was great everyone here they are great!
This is my 3rd Mazda from Cardinaleway, Riley was great
This is my 3rd Mazda from Cardinaleway, Riley was great everyone here they are great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I wouldn't bring my car anywhere else.
I wouldn't bring my car anywhere else. The staff are awesome and they know their stuff.
I wouldn't bring my car anywhere else.
I wouldn't bring my car anywhere else. The staff are awesome and they know their stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recently purchased my vehicle and had it serviced.
Recently purchased my vehicle and had it serviced. It was a good experience! I highly recommend this dealer.
Recently purchased my vehicle and had it serviced.
Recently purchased my vehicle and had it serviced. It was a good experience! I highly recommend this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Lou and Doug.
I worked with Lou and Doug. I knew what I wanted from test driving a Mazda in Tucson. I just called up and told them what I wanted and they gave me exactly what I wanted for less than my local car dealership offered AND they delivered the car to me here in Tucson for free the next day. Thank you Lou!
I worked with Lou and Doug.
I worked with Lou and Doug. I knew what I wanted from test driving a Mazda in Tucson. I just called up and told them what I wanted and they gave me exactly what I wanted for less than my local car dealership offered AND they delivered the car to me here in Tucson for free the next day. Thank you Lou!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Fantastic.
Service Fantastic. Personal touch, keeping me advised periodically, Definitely will drive extra miles to them.
Service Fantastic.
Service Fantastic. Personal touch, keeping me advised periodically, Definitely will drive extra miles to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
would highly suggest going somewhere else to purchase a
would highly suggest going somewhere else to purchase a vehicle. My sales guy was great, very attentive and responded very quickly to negotiating the deal. But like other reviews I have read, things got weird when they switched numbers at the last minute. The "optional" word they use is confusing, and they added first $1998. to that line, then 2 days later they switched it to $2998. then I asked what this optional line is and Sergio said its pretty much a bogus line, and that they are actually not giving me my full price they said they would give me on my trade in, instead taking more money from me to bring down the trade in that line. Also they tried to have me commit to the deal if they switch it back to the original deal Eric gave me. Not good business practice, mistake or not, the entire dealership seems to be unorganized, unprofessional or just flat out criminals. They lost a 90k deal today.
would highly suggest going somewhere else to purchase a
would highly suggest going somewhere else to purchase a vehicle. My sales guy was great, very attentive and responded very quickly to negotiating the deal. But like other reviews I have read, things got weird when they switched numbers at the last minute. The "optional" word they use is confusing, and they added first $1998. to that line, then 2 days later they switched it to $2998. then I asked what this optional line is and Sergio said its pretty much a bogus line, and that they are actually not giving me my full price they said they would give me on my trade in, instead taking more money from me to bring down the trade in that line. Also they tried to have me commit to the deal if they switch it back to the original deal Eric gave me. Not good business practice, mistake or not, the entire dealership seems to be unorganized, unprofessional or just flat out criminals. They lost a 90k deal today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello James, Thank you for taking the time to share your thoughts with us. Here, we strive to deliver transparency and thorough communication to all our customers. We want a chance to speak with you regarding the car shopping experience you had with our Sales Team. When you have a moment, please give us a call to discuss this further. Best Regards, CardinaleWay Mazda Team (480) 355-4411
This is our third purchase from this dealership and once
This is our third purchase from this dealership and once again, they nailed it! Riley Shoop and Dan Leiro made everything super easy, and we drove away with a great car at a great price.
This is our third purchase from this dealership and once
This is our third purchase from this dealership and once again, they nailed it! Riley Shoop and Dan Leiro made everything super easy, and we drove away with a great car at a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loved my experience at CardinaleWay Mazda!
Loved my experience at CardinaleWay Mazda!! I was treated so well during my time here. Riley thoroughly explained everything I needed to know and answered all my questions. They offered me lunch and dessert! I walked away with a new 2025 Mazda CX5.
Loved my experience at CardinaleWay Mazda!
Loved my experience at CardinaleWay Mazda!! I was treated so well during my time here. Riley thoroughly explained everything I needed to know and answered all my questions. They offered me lunch and dessert! I walked away with a new 2025 Mazda CX5.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
