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Mullinax Ford of Central Florida

(1,871 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,871 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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I just leased a Ford F-150 from Mullinax Ford and had an

I just leased a Ford F-150 from Mullinax Ford and had an amazing experience! Nestor and Juan made the process super easy and stress-free — they were patient, professional, and answered all my questions. Gary in finance was also fantastic, explaining everything clearly and making the paperwork simple. I couldn’t be happier with my new F-150 and the service I received. If you’re considering leasing or buying a car I highly recommend Mullinax Ford. Eudaldo Guerrero.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your fantastic review, Eudaldo! We're thrilled Nestor, Juan, and Gary made your F-150 lease experience smooth and stress-free. Your kind words and recommendation mean a lot to us.

Finance rate could have been better.

Finance rate could have been better. Takes far to long far to much paperwork to get the deal done. Far to many fingers innthe pie.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dave -- thank you for the feedback. We are constantly working on improving our processes. We will take this feedback to heart.

Excellent and friendly environment great service and

Excellent and friendly environment great service and overall great experience thanks for your help and professional service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your excellent review, Carmen! We're happy to hear you enjoyed the friendly atmosphere and professional service throughout your visit. It’s great to know we could make your experience a positive one.

Went to look at a used F150 and the experience was great!

Went to look at a used F150 and the experience was great! Juan took us for a test drive and showed us the features of the truck. We started to do paperwork, but the CPO process was not completed, so we could not take it home that night. We were able to complete all paperwork digitally from home, and they delivered the truck to our house. Joshua explained all of the features of the truck on delivery and you can tell that he loves what he does! The truck was clean and full of fuel. It was an excellent experience, and we would not hesitate to buy from them again. Thank you Juan and Joshua!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Chris! We're so glad to hear you had a great experience with Juan and Joshua, and that the delivery process was smooth for you. Enjoy your new F150!

First off the website is great it’s super easy to

First off the website is great it’s super easy to navigate and the pictures are phenomenal! I knew just what I was walking into when I came to look at the 3 vehicles I chose. I also like that they let you test ride the vehicle with you and your spouse alone so you can really feel the car out instead of your typical pre planned 2 mile loop. Andrew our sales men was not pushy just listened to what we thought and let us pick the vehicle that we wanted. I suggest you shop here for your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Tommy, Thank you for the great feedback on our website! We work very hard on that. We are so pleased to hear that you had such a great experience at our store. We look forward to working with you again in the future!

Went to look at a used F150 and the experience was great!

Went to look at a used F150 and the experience was great! Juan took us for a test drive and showed us the features of the truck. We started to do paperwork, but the CPO process was not completed, so we could not take it home that night. We were able to complete all paperwork digitally from home, and they delivered the truck to our house. Joshua explained all of the features of the truck on delivery and you can tell that he loves what he does! The truck was clean and full of fuel. It was an excellent experience, and we would not hesitate to buy from them again. Thank you Juan and Joshua!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris! We're so glad to hear you had a great experience with Juan and Joshua, and that the delivery process was smooth for you. Enjoy your new F150!

Tyler provided great service and an easy dealer to work

Tyler provided great service and an easy dealer to work with. No hassle getting a good deal on a nice truck. I would go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review, Steve! We're glad Tyler made the process smooth and helped you get a great deal on your truck. We look forward to welcoming you back next time!

Mullinax Ford was fast, clear, and pleasant to work with.

Mullinax Ford was fast, clear, and pleasant to work with. They also had the best deal! Win/Win! Probably my best car buying experience to date. Ask for Andrew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review, Rangerraptor! We're thrilled to hear this was your best car-buying experience and that Andrew helped make it a win all around. Your recommendation means a lot to us.

Great price, salesperson(JackRissell was very

Great price, salesperson(JackRissell was very accommodating, low key, not pushy, excellent product skills and very patient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gardenguru 2014, Thank you for great review! We'll pass your kind words along to Jack.

Good service when buying a car took care of everything

Good service when buying a car took care of everything fast friendly employees.good car selection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, James! We're glad you found the service quick and friendly, and that our car selection met your needs. We appreciate your feedback and hope to help you again in the future.