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Mullinax Ford of Central Florida

(1,852 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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This is my second vehicle from Mullinax Ford, I live

This is my second vehicle from Mullinax Ford, I live over an hour away from the dealership so I start the process online to see if the vehicle I'm looking at will fit my budget,Joshua Barrett texted me back with figures on my trade a financing, everything looked good to me so we drove to the dealership,Joshua had the vehicle ready and everything went very smoothly from there,there was no bait and switching and no pressure to buy from anyone there, It's always a pleasure doing business there and no dealer fees,When it's time to trade this vehicle in I'll make the drive to Mullinax Ford again for the great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your loyal review, JW! We're glad Joshua made the process easy and transparent, especially with you coming from over an hour away. It's great to hear you've had another smooth, no-pressure experience—looking forward to helping you again next time!

Love the upfront pricing and the staff are very helpful

Love the upfront pricing and the staff are very helpful and make the process of buying so easy. This is my second car bought from Mullinax Ford and it's been the same great service each time. It's just a great dealership to buy from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rickey -- thank you so much for the terrific review! We appreciate you and your loyalty. We look forward to working with you again in the future!

Great dealership.

Great dealership. Had a good experience got a good rate. Got a good deal. Got a good truck with no hassle. Ask for Chris or Q.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your great review, Bobby! We're glad you had a hassle-free experience and drove away with a great truck and deal. Chris and Q will appreciate the shout-out!

I found the vehicle I had been looking for and received

I found the vehicle I had been looking for and received great service throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Happy Buyer! We're glad you found the vehicle you were looking for and that the service met your expectations every step of the way. We appreciate you choosing us!

I’m a long time customer and have always felt at ease

I’m a long time customer and have always felt at ease buying form Mullinax. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your great review, Reg! We truly appreciate your long-time support and are glad you've always felt comfortable with us. Your recommendation means a lot!

Will was knowledgeable, patient, low key.

Will was knowledgeable, patient, low key. He correctly assessed my needs and recommended the Bronco Sport, which is exactly what I purchased. He made buying a new vehicle a stress free experience. Mike was thorough without being pushy. Highly recommend both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your thoughtful review, Carol! We're happy to hear Will and Mike made your car-buying experience smooth and stress-free. Enjoy your new Bronco Sport—it sounds like a perfect match!

Top salesman true to their word on pricing I would

Top salesman true to their word on pricing I would recommend them to anybody who’s looking for buyer Ford I have gone to them before her car now I just bought a new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Wdwdad! We're glad to hear our team stayed true to their word and delivered another solid experience for you. Enjoy your new truck, and we appreciate your continued trust in us.

Fantastic experience - very helpful staff who make the

Fantastic experience - very helpful staff who make the process as easy as possible - Brent Osborne is the best you will ever work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your fantastic review, 15lmorley! We're thrilled to hear that Brent and the rest of our team made your experience smooth and enjoyable. We’re grateful for your kind words and look forward to seeing you again!

They checked within an hour a few times our credit report

They checked within an hour a few times our credit report and damaged credit history for 2 years. They didn't even apologize or called us back.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to leave a review. Our team does a great job of finding affordable loans for our customers. When seeking a loan for a vehicle, it's common practice to submit your application to a couple of different lenders to secure the best rates and terms. Credit bureaus often treat multiple inquiries related to the same type of loan within a short period as a single inquiry. This minimizes the impact on the credit score. If you feel like yours was excessive, please reach out to me so I can investigate further. Gary Thunberg Sales Manager 407-889-7600 gthunberg@mullinaxford.com

This would be the 11th car that we have bought from the

This would be the 11th car that we have bought from the dealership. Once again, we were not disappointed with the experience. No games, no last minute changes. Just pleasant folks who seem to be happy with their jobs. We have recommended them to many people and the feedback we get is always the same - 5 star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review, Lucky! We’re honored to have earned your trust over 11 car purchases and are thrilled that our team's consistency and honesty keep you coming back. We truly appreciate your recommendations and look forward to continuing to serve you!