Reviews
BUYERS BEWARE — GREENWAY FORD, ORLANDO FL I purchased a 2022 Ford F-150 from Greenway Ford only 4 months ago, paying approximately $25,000 CASH total, including around $5,000 for an extended warranty. I was told the warranty would provide extensive coverage and could be used at Ford dealerships anywhere in the United States. I now live in North Carolina, and my truck developed serious hard shifting, vibration and transmission problems. I took it to King Ford in Murphy, NC, where the transmission problem was evaluated. I have now been told I am facing approximately a $6,500 transmission repair. I have spent weeks dealing with this, missed work and lost income, and spent hours driving to mechanic shops recommended by the warranty department. I was also told by the warranty department that I had to perform transmission maintenance before they would move forward, costing me approximately another $600 out of pocket, even though I had already taken the truck to a Ford dealership regarding the transmission problem. I purchased a nearly $5,000 warranty specifically to protect myself from something like this. Instead, only four months after spending approximately $25,000 cash, I am still fighting to get my truck properly repaired. I understand used vehicles can have problems, but I believe a dealership should stand behind what it sells and the warranty representations made to its customers. Based on my experience, I cannot recommend Greenway Ford at this time. If they step up and make this right, I will gladly update this review. Until then, I strongly advise potential buyers: BE CAREFUL, get every promise in writing, read your warranty carefully, and understand exactly what you’re buying before handing over your money.
BUYERS BEWARE — GREENWAY FORD, ORLANDO FL I purchased a 2022 Ford F-150 from Greenway Ford only 4 months ago, paying approximately $25,000 CASH total, including around $5,000 for an extended warranty. I was told the warranty would provide extensive coverage and could be used at Ford dealerships anywhere in the United States. I now live in North Carolina, and my truck developed serious hard shifting, vibration and transmission problems. I took it to King Ford in Murphy, NC, where the transmission problem was evaluated. I have now been told I am facing approximately a $6,500 transmission repair. I have spent weeks dealing with this, missed work and lost income, and spent hours driving to mechanic shops recommended by the warranty department. I was also told by the warranty department that I had to perform transmission maintenance before they would move forward, costing me approximately another $600 out of pocket, even though I had already taken the truck to a Ford dealership regarding the transmission problem. I purchased a nearly $5,000 warranty specifically to protect myself from something like this. Instead, only four months after spending approximately $25,000 cash, I am still fighting to get my truck properly repaired. I understand used vehicles can have problems, but I believe a dealership should stand behind what it sells and the warranty representations made to its customers. Based on my experience, I cannot recommend Greenway Ford at this time. If they step up and make this right, I will gladly update this review. Until then, I strongly advise potential buyers: BE CAREFUL, get every promise in writing, read your warranty carefully, and understand exactly what you’re buying before handing over your money.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Lots of inventory to choose from with great prices and they provided excellent service with my new vehicle purchase.
Lots of inventory to choose from with great prices and they provided excellent service with my new vehicle purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad the variety of choices, competitive prices, and attentive service made your new Ford F-150 purchase a positive experience. Knowing you enjoyed your purchase experience means a lot to our team.
Carlos my salesman was honest, fast and knowledgeable about the vehicle. Everyone from the service manager to the fiance office was great. I had great buying experience. It won't be the last vehicle I buy from them. Very professional.
Carlos my salesman was honest, fast and knowledgeable about the vehicle. Everyone from the service manager to the fiance office was great. I had great buying experience. It won't be the last vehicle I buy from them. Very professional.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that Carlos’s straightforward approach and quick service made your used Ford E350 purchase feel so smooth is truly rewarding. Hearing that our finance office and service manager were great and made your buying process feel professional means a lot to us. We look forward to helping you with your next vehicle.
Transparency and honesty. Alen and Alejandro did a great job at providing me the information I needed to make the right decision
Transparency and honesty. Alen and Alejandro did a great job at providing me the information I needed to make the right decision
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing our openness and honesty helped you make the right decision means a lot to our team. We’re pleased Alen could provide the information you needed for your new Ford Maverick purchase.
Great service department and mechanic service they do a thorough job and pretty quick thanks for a job well done
Great service department and mechanic service they do a thorough job and pretty quick thanks for a job well done
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Frank and our team appreciate hearing how well our service department cared for your Ford. We’re glad it received thorough attention and prompt service. We look forward to assisting you with future maintenance.
Best Ford dealership in central Florida. Michael Jubran is sales is great. Bought two vehicles from him.
Best Ford dealership in central Florida. Michael Jubran is sales is great. Bought two vehicles from him.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled that Michael made both of your Ford purchases seamless and enjoyable. Thank you for your trust in our team. We look forward to helping with any future vehicle needs.
Incredibly kind staff all around. Could not have had a more pleasant or streamlined experience. Stefan and Johnny have the patience of saints and saved us so much hassle. Should’ve been our first stop, won’t make that mistake again. Super appreciate their time and attention to details. Left much happier than we came in, feels crazy to say at a dealership!
Incredibly kind staff all around. Could not have had a more pleasant or streamlined experience. Stefan and Johnny have the patience of saints and saved us so much hassle. Should’ve been our first stop, won’t make that mistake again. Super appreciate their time and attention to details. Left much happier than we came in, feels crazy to say at a dealership!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted our staff offered a seamless experience from start to finish. Stefan and Jonathan will appreciate your recognition of their patience and attention. Congratulations on your Honda CR-V Hybrid and thanks for sharing how happy you are.
Easiest most seamless transaction I have had at any car dealership. Stefan and Johnny were very helpful.
Easiest most seamless transaction I have had at any car dealership. Stefan and Johnny were very helpful.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know your transaction went so smoothly. Stefan appreciates your kind words about his assistance. Thank you for the five-star review and for choosing us.
Servicio perfecto muy profesional con gran conocimiento lo recomiendo 100% Servicio super rápido y cómodo
Servicio perfecto muy profesional con gran conocimiento lo recomiendo 100% Servicio super rápido y cómodo
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation and for highlighting our professional, knowledgeable approach. We're glad our quick and comfortable process met your expectations. Stefan looks forward to assisting you again with your next Ford.
Overall good experience and we walked away with a great truck at a good price. Stefan did a great job.
Overall good experience and we walked away with a great truck at a good price. Stefan did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted you had a positive experience and drove away with a Ford at a great price. Stefan will be pleased to hear his efforts made a difference. Please let us know if we can assist you further.