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(3,472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Ford of Orlando from DealerRater.

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Nice experience, Service Advisor Chris Austin was very helpful and courtesy; I would recommend working with him all the time.

Nice experience, Service Advisor Chris Austin was very helpful and courtesy; I would recommend working with him all the time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I arrived 10 minutes before my appointment but it took 2 1/2 hours for an oil change. The long wait has happened several times before. I will make other arrangements for future oil changes. The day after the oil change, there was an oil spot on the concrete where the truck was parked. Evidently care was not taken to properly wipe the oil off after draining.

I arrived 10 minutes before my appointment but it took 2 1/2 hours for an oil change. The long wait has happened several times before. I will make other arrangements for future oil changes. The day after the oil change, there was an oil spot on the concrete where the truck was parked. Evidently care was not taken to properly wipe the oil off after draining.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Good experience when buying this vehicle. No pressure. Friendly and courteous staff. Helpful and informative.

Good experience when buying this vehicle. No pressure. Friendly and courteous staff. Helpful and informative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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!!STAY AWAY!! This is the kind of dealership that shows one price online and another when you step inside the dealership. Not only did the online price not including their $1400 dealer fee but also left out a +$2000 addendum, on a used car….

!!STAY AWAY!! This is the kind of dealership that shows one price online and another when you step inside the dealership. Not only did the online price not including their $1400 dealer fee but also left out a +$2000 addendum, on a used car….

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Vehicle completed on time and ready for pickup in less than three hours. Customer service and cashier checkout are was excellent

Vehicle completed on time and ready for pickup in less than three hours. Customer service and cashier checkout are was excellent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Salesman was great to work with. He went out of his way to find us a F250 from a different dealer and had brought to Greenway. But after seeing the the monthly payment for 6 years, we decided to cancel the purchase.

Salesman was great to work with. He went out of his way to find us a F250 from a different dealer and had brought to Greenway. But after seeing the the monthly payment for 6 years, we decided to cancel the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Frank is always prompt courteous and keeps me informed during my services. No complaints with the dealership.

Frank is always prompt courteous and keeps me informed during my services. No complaints with the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Danny was amazing and helpful. He answered all my questions, made me comfortable. As a woman, car dealerships can be frustrating, because they always assume my husband is buying the car, but he was different. He answered all my questions, no matter how silly they seemed. And he answered my husband's too. And if he didnt know an answer, he knew how to find it. He is professional, welcoming, and informative.

Danny was amazing and helpful. He answered all my questions, made me comfortable. As a woman, car dealerships can be frustrating, because they always assume my husband is buying the car, but he was different. He answered all my questions, no matter how silly they seemed. And he answered my husband's too. And if he didnt know an answer, he knew how to find it. He is professional, welcoming, and informative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I want to thanks Andrew for the outstanding help during my car purchase. He was attentive, friendly very professional. Truly appreciate his transparency and professionalism. Now I can say I am rocking my MachE

I want to thanks Andrew for the outstanding help during my car purchase. He was attentive, friendly very professional. Truly appreciate his transparency and professionalism. Now I can say I am rocking my MachE

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Andrew was great, answered all questions. Took time with me on options. He is an amazing representation of what right looks like

Andrew was great, answered all questions. Took time with me on options. He is an amazing representation of what right looks like

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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