Greenway Ford of Orlando

¡Muchísimas gracias por sus amables palabras y por compartir su experiencia! Nos llena de alegría saber que recibió una atención excelente y que nuestro equipo hizo que todo el proceso fuera profesional, ágil y agradable. En Greenway Ford, nos esforzamos cada día por brindar un servicio excepcional y hacer que cada cliente se sienta valorado. Agradecemos sinceramente su confianza y esperamos tener el placer de atenderle nuevamente. ¡Gracias por ser parte de la familia Greenway Ford!

Thank you for sharing your concerns. We are disappointed to hear that your experience left you feeling this way. At Greenway Ford, we believe every guest deserves transparency, honest recommendations, and respectful treatment, regardless of age or experience with vehicle maintenance. Our team should clearly explain all recommended services, associated costs, and warranty coverage before any work is authorized. We take your concerns about unnecessary recommendations and potential warranty charges seriously and would appreciate the opportunity to review what occurred. We never want a guest, particularly a student navigating vehicle ownership, to feel pressured, misled, or taken advantage of. That is not the standard of service we expect from our team. Please contact our Service Guest Relations Manager, Ron Siegel at 407-401 8408, so we can review your visit, address your concerns, and work toward a resolution. Your feedback matters, and we appreciate the opportunity to improve your confidence in our dealership.

Friendly, informative support is at the heart of how our service department operates. We’re honored you choose our Orlando location for your daughter’s Bronco Sport service while she’s at UCF. Knowing that our service made such an impression means a lot to our team.

Your praise of Stefan’s support highlights our commitment to personalized assistance. Knowing the purchase of your Ford Edge felt easy and that our dealership impressed you means a lot to our team. We’re honored that you intend to recommend us to others.

Knowing you’d choose to do repeat business means a great deal to our team. We’re pleased we could facilitate your trade-in and get you behind the wheel of your new Ford F-150 with confidence.

Our team enjoyed assisting you with the purchase of your new Ford F-350. Knowing the process felt informative and smooth means a lot to us.

We’re glad Stefan understood exactly what you wanted and made your Ford Mustang Mach-E purchase feel straightforward. Hearing that our explanations were helpful means a lot to our team.

Hearing that your salesperson and manager worked diligently and swiftly means a lot to our team. Thank you for your kind words.

Your kind words about Stefan reflect the personalized attention our team aims to deliver. Knowing we could help you purchase your dream Dodge Durango is rewarding.

We take allegations of “bait and switch,” dishonesty, and deceptive practices very seriously, and that characterization does not reflect the way we strive to conduct business at Greenway Ford. A trade-in appraisal is based on the actual vehicle, its condition, history, equipment, mileage, and current market conditions, and the final appraised value may differ from an estimate or expectation prior to inspecting the vehicle. We also recognize that the purchase process can sometimes take longer than anticipated, and we continually work to make that process more efficient. We would welcome the opportunity to review the specific details of your visit—including the vehicle, advertised pricing, trade appraisal, and transaction history—to determine exactly what occurred. If there is something we need to address, we want the opportunity to do so. We respectfully disagree, however, with broad accusations that our team intentionally deceives or lies to customers. Please contact our management team directly so we can review your experience in detail. Miguel Torres 407-275 3200 x 4357 Greenway Ford Management