Reed Nissan of Orlando

Bought three new cars here including my current one - sadly, thanks to how the service department is run at the Colonial dealership, I won’t be back - There is no sense of customer loyalty. I have requested calls from the sales manager and from the service manager’s supervisor and have not received a call or resolution to my concerns. Just know this is how they treat you even after you have given them repeated business - very disappointing.

Great customer service, they work with you, give me what I ask for without trying to upset.

Great customer service and satisfaction . Much appreciated with the work done on my vehicle in a timely manner

This place was awesome. Got a good deal. People were amazing thank you Joe and Chad.

The whole team that helped us was great (TJ in sales, Chris and Collin in financing). They listened to our needs and got us exactly the car we wanted. The experience was great from beginning to end. We also didn't waste a whole day and were done in a good time. Highly recommend them!

The score of this business must be ZERO. My whole family could be considered a loyal customer from them—we have bought several cars and truck from them during these last 11 to 12 years…However, today Thursday 07/03/25 the Service Department’s Manager Nick made me to understand how RACIST and RETALIATORY they are. Racist because I am a Spanish woman and retaliatory because the service department’s manager clearly stated to me that no service for my cars—extended warranty and from 2024 and 2025–anymore because of one not too good review I have posted. The owner Raymond needs seriously to reconsider that a human doesn’t eat only once … Indeed and anyways, I got it, we all deserve an excellent service whenever we go. STAY AWAY FROM REED NISSAN ORLANDO/Clermont. I just was thinking, how it will be possible to make this country great again then??;) My warmest regards to all.

My daughter who lives in Orlando and we live in PA has experienced 2 problems with her Nissan. Living in PA it is had for us to give her a lot of assistance. I called both time and spoke to both Shawn and Nick in service, both were very professional and help us out tremendously. This was very helpful for us living so far away. Their service department is great and very helpful.

Horribly mismanaged dealership run by three rich guys that flaunt their wealth over the employees that they pay peanuts. Apparently in recent times they'll even manufacture fake Google reviews to try and inflate their own egos as well, because I can guarantee you based on the service I constantly receive from this place there is no other reason why there are so many five stars that have popped up all of the sudden. UPDATE: Nobody worked with me to resolve any issue despite Nissan claiming they did. I'm glad though, since that really shows their true colors. Not everything can be swept under the rug!

won't recommend this dealership they took advantage of a lady that needed a car and she didn't have much money and she went alone to buy a car she Traded her own car in .they took her good running car and Sold her a lemon.a The next day she called them up.No The next day she brought the car back to the dealer because the car was misfunctioning. And they would not help her. 3 days after she bought the car it broke down she called them and they near called her back also the day she bought the car she informed them about a couple of Issues.the car had they never fix them and the car is still not working This company is very. Unprofessional and dishonest. especially the used car manager Bryan. There are a lot of people that know about this issue because this lady didn't deserve this. It's a crime because this lady needed this car to sleep in she is homeless and they knew it.the they know the Situation and took advantage of her.

Worse dealership ever - they will not even answer your calls or texts until the NEXT day. If you see something available don’t waste your time. Just move on to a better dealership that actually answers the phone.