New 866-529-5008 Dealer Website
Used 866-310-1038 Email Dealer
Service 888-376-9890

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Reviews

Average Ratings

4.4
218 lifetime reviews.
  • Always Satisfied

    I've been to the SunState Ford Service Department twice in the past year and every time its been pleasant. Mr. Knight gives an almost accurate wai...

    Dealer Response

    Thank you for your kind words! We're glad to hear you always have an exceptional experience and enjoy working with Mr. Knight. We're here for what...


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    I've been to the SunState Ford Service Department twice in the past year and every time its been pleasant. Mr. Knight gives an almost accurate wait time and will help resolve the issue the best way he can in a timely manner. Keep up the good work!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We're glad to hear you always have an exceptional experience and enjoy working with Mr. Knight. We're here for whatever automotive needs you may have!


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  • Scheduled Car Service

    I purchased my car in March of 2012 and have taken it to Sun State Ford for all it's regular service and repair. No matter the situation, they are...

    Dealer Response

    M. Brooks, we truly appreciate your loyalty! Thank you for such great feedback and we'll be looking forward to seeing you again soon!


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    I purchased my car in March of 2012 and have taken it to Sun State Ford for all it's regular service and repair. No matter the situation, they are very knowledgable and helpful with any questions I may have. The Service team is top notch.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    M. Brooks, we truly appreciate your loyalty! Thank you for such great feedback and we'll be looking forward to seeing you again soon!


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  • Positive Experience

    I had gone to numerous dealerships where the sales reps pre-judged me by not showing me the vehicle I really wanted. At Sun State, the Sales Mgr, ...

    Dealer Response

    We are thrilled to read your wonderful comments about and compliments to Will and Michael, Tisha! We know they will appreciate hearing they were s...


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    I had gone to numerous dealerships where the sales reps pre-judged me by not showing me the vehicle I really wanted. At Sun State, the Sales Mgr, Will, and the salesman, Michael, were not only helpful but very friendly and funny! I'd recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are thrilled to read your wonderful comments about and compliments to Will and Michael, Tisha! We know they will appreciate hearing they were such a great help during your visit with us. Thank you for your recommendation and your business!


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  • Friendly, professional Service check-in

    I bought my truck in July and Sunstate said bring it back by 6,000 miles or by November and the first oil change is on them. Even had a letter in...

    Dealer Response

    Dave, it was our pleasure to be able to provide such excellent service for you! We're glad you were happy with your experience. Please don't hesit...


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    I bought my truck in July and Sunstate said bring it back by 6,000 miles or by November and the first oil change is on them. Even had a letter in hand signed by the Sales person. I missed the both the mileage limit and the month and brought it to get the oil changed in January with 7,000 miles on the Odometer. I told the checkin person (super nice lady, missed her name, but she was working on Jan 21) that it was my first oil change. All she asked was if I had bought the truck there. 1 hour later, I was out the door with a free oil change! No hassle, no bringing out the letter, no trying to negotiate for a reduction in price. They just took care of me like they said they would. I usually don't go to the Dealer for oil changes ($$$), but they treated me right. I'll be back.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, it was our pleasure to be able to provide such excellent service for you! We're glad you were happy with your experience. Please don't hesitate to give us a call if there is anything else we can do for you. We look forward to seeing you again in the future!


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  • Abdo Rgeai is the best

    Abdo Rgeai is the best salesman ever!!! A great guy with the motivation to help you find what you're looking for and then some. He's the guy you w...

    Dealer Response

    Jarrett, thanks for the recommendation! We agree that Abdo is great to work with!


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    Abdo Rgeai is the best salesman ever!!! A great guy with the motivation to help you find what you're looking for and then some. He's the guy you want help from for sure!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jarrett, thanks for the recommendation! We agree that Abdo is great to work with!


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  • Dont Buy Here

    Sales manager Manny let my salesperson stand waiting for numbers for 15 minutes while he laughed and joked with the other sales manager. Then they...


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    Sales manager Manny let my salesperson stand waiting for numbers for 15 minutes while he laughed and joked with the other sales manager. Then they had to order lunch. I left and bought my car at Mullinax

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Another Satisfactory service experience

    I was into SunState Ford this week for the 45,000 mile service on my truck. The staff was friendly as in the past and very timely in getting me i...

    Dealer Response

    We have been appreciative of your continued business and are always happy to take care of any of your automotive needs. We're glad you have been p...


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    I was into SunState Ford this week for the 45,000 mile service on my truck. The staff was friendly as in the past and very timely in getting me in and out of the shop. I have not had a bad experience with them since I bought my truck there in 2013.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We have been appreciative of your continued business and are always happy to take care of any of your automotive needs. We're glad you have been pleased with your experiences and we look forward to your next visit. Thank you!


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  • Great place to purchase a car

    They are real easy to work with and really know how to make a sale. I drove from Atlanta to buy my car there. The deal was that good and my sales...

    Dealer Response

    Thank you for making the drive to our dealership to purchase your new vehicle, Harold! We're glad you were pleased with your experience working wi...


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    They are real easy to work with and really know how to make a sale. I drove from Atlanta to buy my car there. The deal was that good and my salesman was Taylor Strange and was great to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for making the drive to our dealership to purchase your new vehicle, Harold! We're glad you were pleased with your experience working with Taylor, as he was more than happy to assist you. We appreciate your business and welcome you back anytime. Enjoy your new car!


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  • Purchaser

    I have purchased many new cars there. They make car buying fun . I won't go elsewhere for service. I personally have always received great servi...

    Dealer Response

    We have been so thankful for your continued business, Karin! We're glad you've had nothing but the best car buying experiences with us and that we...


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    I have purchased many new cars there. They make car buying fun . I won't go elsewhere for service. I personally have always received great service both in sales but especially the service department. Kudos I have tried 3 other dealerships in the area due to them having the car I wanted. Will never return to any of them if at all possible.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We have been so thankful for your continued business, Karin! We're glad you've had nothing but the best car buying experiences with us and that we have been able to improve upon your experiences with other dealerships. Thank you very much for working with us and we're looking forward to your future visits!


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  • Maurice Jackson

    Another awesome experience from the Service Department. I brought some accessories for my 2016 Explorer from Sunstate Ford and Maurice Jackson had...

    Dealer Response

    You're very welcome, Dianna! Thank you for choosing to service your Explorer with us. Maurice was more than happy to assist you and will continue ...


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    Another awesome experience from the Service Department. I brought some accessories for my 2016 Explorer from Sunstate Ford and Maurice Jackson had my parts on my car within 30 minutes. Thanks Mr. Jackson and Sunstate Ford.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You're very welcome, Dianna! Thank you for choosing to service your Explorer with us. Maurice was more than happy to assist you and will continue to be here to work with you in the future. We appreciate your kind feedback!


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