Reviews
I went with your dealership as I have been happy in the
I went with your dealership as I have been happy in the past. In this case based on conversation I expected the "best" trade in for my 14K mile Civic. Following the transaction I'm pretty sure I could have gotten the same, at least, or even better from any dealership Honda or otherwise. I do realize the vehicle was in an accident so that set some expection for me but still, tjhe trade in was very low. Overall I was disapointed. I paid cash for the new vehicle and still after 10 days the payoff was not made to my bank cuasing them to call me for payment. I informed them of the trade in and that they could expect payment from SE Honda. I called in and spoke to finance and left the call witht he promise of tracking information on the check which I never recieved. I am hoping this does not impact my credit score. I was no happy about that transaction, especially that I called in and did not recieve the promised information. Additionally the finance person who spoke with me was handled things flipantly and I was not all that surprised that I did not hear back from him. Finally I paid cash for the vehicle and was still in the dealership for more than two hours, which may be normal it just surprised me as there was not financing involved. BTW, based on my past experiences I would still recomend this dealership. The form drove me to click no on the recomendation. I don't remember interfacing with Angel Ortiz
I went with your dealership as I have been happy in the
I went with your dealership as I have been happy in the past. In this case based on conversation I expected the "best" trade in for my 14K mile Civic. Following the transaction I'm pretty sure I could have gotten the same, at least, or even better from any dealership Honda or otherwise. I do realize the vehicle was in an accident so that set some expection for me but still, tjhe trade in was very low. Overall I was disapointed. I paid cash for the new vehicle and still after 10 days the payoff was not made to my bank cuasing them to call me for payment. I informed them of the trade in and that they could expect payment from SE Honda. I called in and spoke to finance and left the call witht he promise of tracking information on the check which I never recieved. I am hoping this does not impact my credit score. I was no happy about that transaction, especially that I called in and did not recieve the promised information. Additionally the finance person who spoke with me was handled things flipantly and I was not all that surprised that I did not hear back from him. Finally I paid cash for the vehicle and was still in the dealership for more than two hours, which may be normal it just surprised me as there was not financing involved. BTW, based on my past experiences I would still recomend this dealership. The form drove me to click no on the recomendation. I don't remember interfacing with Angel Ortiz
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I felt bad, Alan had to run around the lot to find the
I felt bad, Alan had to run around the lot to find the car I was inquiring about. But he was courteous, honest and pleasant. They gave me a solid deal for my trade-in and I couldn’t be happier with my experience.
I felt bad, Alan had to run around the lot to find the
I felt bad, Alan had to run around the lot to find the car I was inquiring about. But he was courteous, honest and pleasant. They gave me a solid deal for my trade-in and I couldn’t be happier with my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We’re glad our team provided courteous, honest service while locating the Honda you inquired about. It’s great to know you’re happy with your trade-in offer and overall experience.
They always greet you upon arrival and ask if they can
They always greet you upon arrival and ask if they can help you. Always a pleasure to visit. My first experience with Angel but I’m very impressed. I will definitely recommend both the dealership and Angel to my friends.
They always greet you upon arrival and ask if they can
They always greet you upon arrival and ask if they can help you. Always a pleasure to visit. My first experience with Angel but I’m very impressed. I will definitely recommend both the dealership and Angel to my friends.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Angel and our team’s warm greeting at each visit. We’re glad you’re impressed with your new Honda CR-V and that Angel made such a positive impression. We appreciate you recommending Angel and our dealership to your friends.
I have been a Honda customer since 2005 and have owned
I have been a Honda customer since 2005 and have owned several Honda's passing them down to my children and grandchildren as need. Southeast Honda has always treated me fairly and Honda's reliability is a testimony in itself. I highly recommend Southeast Honda and there staff to include there service team. BWS 2-4-2026
I have been a Honda customer since 2005 and have owned
I have been a Honda customer since 2005 and have owned several Honda's passing them down to my children and grandchildren as need. Southeast Honda has always treated me fairly and Honda's reliability is a testimony in itself. I highly recommend Southeast Honda and there staff to include there service team. BWS 2-4-2026
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- Buying process —
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- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Bruce, thank you for your long-standing loyalty and trust in us. I'm thrilled to know that we've consistently met your expectations over the years, and I assure you that we'll continue working hard to provide excellent service. Because your feedback is exclusively positive, I'm wondering if your 1-star rating was an oversight, but please don't hesitate to be in touch if we can further assist you! - Allison Ortner - Service Manager - 321-309-6220
I opted not to get a warranty on my vehicle and the
I opted not to get a warranty on my vehicle and the associate kept telling about all the sensors that could go wrong and be damaged and why I wanted I should get it. I began to question my decision on buying the vehicle because I thought Honda was supposed to be a good reliable vehicle. In the end the sales manager didn’t seem happy that I opted out of the warranty. Scott, tossed the purchase contract from his side of the desk to mine and said “there you go.” Once again I considered not taking the vehicle due to this being the conclusion to this vehicle purchase. I believe client interaction should be addressed as this was less than professional.
I opted not to get a warranty on my vehicle and the
I opted not to get a warranty on my vehicle and the associate kept telling about all the sensors that could go wrong and be damaged and why I wanted I should get it. I began to question my decision on buying the vehicle because I thought Honda was supposed to be a good reliable vehicle. In the end the sales manager didn’t seem happy that I opted out of the warranty. Scott, tossed the purchase contract from his side of the desk to mine and said “there you go.” Once again I considered not taking the vehicle due to this being the conclusion to this vehicle purchase. I believe client interaction should be addressed as this was less than professional.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We're disappointed to hear about your sales interaction, and we would like to address your concerns. We appreciate your business and hope to make things right with you. Please contact me at your earliest convenience. Thank you, Mike Puleio - General Manager - 3213096402
Sara listens and then applies what she learns to bring a
Sara listens and then applies what she learns to bring a car and a customer together. She helped me determine the best vehicle between my two favorites by learning a bit about me. And I ??my new Civic!!
Sara listens and then applies what she learns to bring a
Sara listens and then applies what she learns to bring a car and a customer together. She helped me determine the best vehicle between my two favorites by learning a bit about me. And I ??my new Civic!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Southeastern Honda. We appreciate your business and hope to see you again soon!
Everyone was very easy to work with Brian & Scott
Everyone was very easy to work with Brian & Scott explained in detail & received a great experience
Everyone was very easy to work with Brian & Scott
Everyone was very easy to work with Brian & Scott explained in detail & received a great experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Very pleasant experience from the time we pulled in until
Very pleasant experience from the time we pulled in until we left. Brian the salesman and Scott the finance manager made buying a car a fun experience.
Very pleasant experience from the time we pulled in until
Very pleasant experience from the time we pulled in until we left. Brian the salesman and Scott the finance manager made buying a car a fun experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and feedback! We are happy to hear that Brian and Scott made your car-buying experience a memorable one. We hope to help you in the future. - The Southeastern Honda Team
I had a great experience at Southeastern Honda
I had a great experience at Southeastern Honda dealership. The staff was friendly and honest and the process of purchase was stress free. Highly recommended for purchasing a car!!
I had a great experience at Southeastern Honda
I had a great experience at Southeastern Honda dealership. The staff was friendly and honest and the process of purchase was stress free. Highly recommended for purchasing a car!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Southeastern Honda. We appreciate your business and hope to see you again soon!
Big Mike was the biggest help when lookin at new
Big Mike was the biggest help when lookin at new vehicles. This dealership was very low pressure and helpful. Will definitely refer anyone to Southeastern Honda when looking for a new vehicle.
Big Mike was the biggest help when lookin at new
Big Mike was the biggest help when lookin at new vehicles. This dealership was very low pressure and helpful. Will definitely refer anyone to Southeastern Honda when looking for a new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
