Reviews
I’m going to title this review “Lenny the needy salesman.” I was interested in selling my car, and Lenny cold-called me, and I hung up. I don’t like solicitation. Before I could even respond, Lenny texted me, personally… saying, and I quote “ Hey man not sure why you hung up if you put the inquiry in about selling your car expect calls. All you have to do is say no.” I mean, this is just pathetic. Lenny needs to grow some thicker skin.
I’m going to title this review “Lenny the needy salesman.” I was interested in selling my car, and Lenny cold-called me, and I hung up. I don’t like solicitation. Before I could even respond, Lenny texted me, personally… saying, and I quote “ Hey man not sure why you hung up if you put the inquiry in about selling your car expect calls. All you have to do is say no.” I mean, this is just pathetic. Lenny needs to grow some thicker skin.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
had an amazing experience working with Damian Hall at Volkswagen. He took the time to listen to exactly what I was looking for, was respectful of my budget, and made sure I felt comfortable every step of the way. Damian is incredibly personable and easy to talk to, which made the car-buying experience enjoyable. I highly recommend asking for him! Also love my new 2025 Jetta!!
had an amazing experience working with Damian Hall at Volkswagen. He took the time to listen to exactly what I was looking for, was respectful of my budget, and made sure I felt comfortable every step of the way. Damian is incredibly personable and easy to talk to, which made the car-buying experience enjoyable. I highly recommend asking for him! Also love my new 2025 Jetta!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Eduardo Cintron was very transparent and honest. I appreciate how they conduct business at this dealership! 10/10
Eduardo Cintron was very transparent and honest. I appreciate how they conduct business at this dealership! 10/10
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My sales person Hector was extremely helpful in finding me the vehicle best suited for my Family needs.
My sales person Hector was extremely helpful in finding me the vehicle best suited for my Family needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Second time I’ve gone in to buy a Jetta and it was an easy, painless process. Lenny Martinez helped me both times and ensured I was taken care of. Highly recommend!
Second time I’ve gone in to buy a Jetta and it was an easy, painless process. Lenny Martinez helped me both times and ensured I was taken care of. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Unfortunately, Kuhn Volkswagen will go down in history as the worst experience I’ve ever had with an auto dealership. My daughter attends the University of Tampa, and this year we sent her to school with my wife’s old 2018 Tiguan. A month into the semester, Kuhn’s service department informed us the car needed a major repair — a damaged cylinder head — totaling nearly $7,000 in repairs. From that moment, everything went downhill. After deciding it made no sense to put that kind of money into a seven-year-old car, I asked Kuhn for some specific new-car options. The young sales rep I was assigned responded with a handful of overpriced vehicles that didn’t come close to what I requested. To make matters worse, the trade-in value they offered for our Tiguan was insultingly low — almost laughable. It quickly became clear that they knew I was 500 miles away, that my daughter needed a car, and they were intent on taking advantage of the situation. Thankfully, my daughter was able to retrieve the Tiguan before they effectively held it hostage. Carvana later paid me seven times what Kuhn offered! In the end, I purchased her a new VW from a reputable dealership here in Georgia and personally delivered it to Tampa this past weekend. The bottom line: Don’t trust this dealership — especially if you have students at the University of Tampa. In my opinion, they are opportunistic and predatory, targeting out-of-state parents who simply want to help their kids. If anyone from Kuhn happens to read this, know that I will make sure my experience is heard loud and clear.
Unfortunately, Kuhn Volkswagen will go down in history as the worst experience I’ve ever had with an auto dealership. My daughter attends the University of Tampa, and this year we sent her to school with my wife’s old 2018 Tiguan. A month into the semester, Kuhn’s service department informed us the car needed a major repair — a damaged cylinder head — totaling nearly $7,000 in repairs. From that moment, everything went downhill. After deciding it made no sense to put that kind of money into a seven-year-old car, I asked Kuhn for some specific new-car options. The young sales rep I was assigned responded with a handful of overpriced vehicles that didn’t come close to what I requested. To make matters worse, the trade-in value they offered for our Tiguan was insultingly low — almost laughable. It quickly became clear that they knew I was 500 miles away, that my daughter needed a car, and they were intent on taking advantage of the situation. Thankfully, my daughter was able to retrieve the Tiguan before they effectively held it hostage. Carvana later paid me seven times what Kuhn offered! In the end, I purchased her a new VW from a reputable dealership here in Georgia and personally delivered it to Tampa this past weekend. The bottom line: Don’t trust this dealership — especially if you have students at the University of Tampa. In my opinion, they are opportunistic and predatory, targeting out-of-state parents who simply want to help their kids. If anyone from Kuhn happens to read this, know that I will make sure my experience is heard loud and clear.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We just took delivery of a nearly new vehicle from Kuhn VW. We are located about three hours from them and were so impressed with how they made the transaction so easy and effortless from the distance. From the pricing details to arranging final delivery everything went flawlessly and we have our sales representative Tom Sherwood to thank, He was constantly in contact with us keeping us informed about the transaction. He did a phenominal job. Be sure to ask for him. We couldn't be more impressed.
We just took delivery of a nearly new vehicle from Kuhn VW. We are located about three hours from them and were so impressed with how they made the transaction so easy and effortless from the distance. From the pricing details to arranging final delivery everything went flawlessly and we have our sales representative Tom Sherwood to thank, He was constantly in contact with us keeping us informed about the transaction. He did a phenominal job. Be sure to ask for him. We couldn't be more impressed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great cars, great people, great prices. Friendly helpful staff. Questions answered truthfully and completely. No hassle, no pressure experience. When you go there, ask for Lenny, he is the best.
Great cars, great people, great prices. Friendly helpful staff. Questions answered truthfully and completely. No hassle, no pressure experience. When you go there, ask for Lenny, he is the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I wish to thank Tim for his excellent service today in getting me in without an appointment. I appreciate his attention to details and giving me the best value and advice for services. He paired my phone on Bluetooth and had my car washed.👌💕
I wish to thank Tim for his excellent service today in getting me in without an appointment. I appreciate his attention to details and giving me the best value and advice for services. He paired my phone on Bluetooth and had my car washed.👌💕
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Went to Kuhn Volkswagen after a few visits to Volkswagen of North Tampa. Met Trevor, our sales rep. He was wonderful and very professional. I informed him of the horrible experience at VW of North Tampa and he understood the situation, even though we were not in a dire need for a car. Next I met Doug Ramirez, Sales mgr. who was also very empathetic and sympathetic to our situation after wasting so much time at VW of North Tampa which was a terrible experience. We negotiated the purchase of our vehicle and next met Derek, our finance person. All I can say is everyone that we met at Kuhn VW was so very pleasant, professional, courteous, and made to feel welcomed without any pressure on sales. I can only say that they have earned our business and I will refer them to anybody looking to purchase a new vehicle because they are quite honest in their practices and negotiations. Thank you to all the guys at Kuhn VW, we do appreciate you.
Went to Kuhn Volkswagen after a few visits to Volkswagen of North Tampa. Met Trevor, our sales rep. He was wonderful and very professional. I informed him of the horrible experience at VW of North Tampa and he understood the situation, even though we were not in a dire need for a car. Next I met Doug Ramirez, Sales mgr. who was also very empathetic and sympathetic to our situation after wasting so much time at VW of North Tampa which was a terrible experience. We negotiated the purchase of our vehicle and next met Derek, our finance person. All I can say is everyone that we met at Kuhn VW was so very pleasant, professional, courteous, and made to feel welcomed without any pressure on sales. I can only say that they have earned our business and I will refer them to anybody looking to purchase a new vehicle because they are quite honest in their practices and negotiations. Thank you to all the guys at Kuhn VW, we do appreciate you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car