Reviews
Great experience.
I found the right vehicle at the right price. Mark Tearney was my salesperson. My car was ready quicker than I expected. Everything about this was a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for your praise and kind comments about Mark. We hope to be of service to you again in the future. Best wishes, Maher Chevrolet
Diane Marks
I returned to Maher because of my excellent experience with Val nucci and requested him again. He is knowledgeable, friendly, easy to relate to, so efficient and no pressure discussions. He gives sound advice and shares information to make the best decision. He begins with where the customer is and what the customer wants. It's an enjoyable experience frankly. And I got the car that meets my needs. I have referred others to Maher because of this. Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Val here at Maher Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Spend your money elsewhere!
If I could give a negative rating, I would. I am disgusted at the way my boyfriend and I have been treated. We went into the dealership on July 4 because he was looking for a used truck. After test driving it, we went inside to talk to the sales guy, Gerald Cirasuolo. The price tag and details were not acceptable, and we started walking away. Jerry ran after us and started promising all kinds of things that he did not deliver. The truck was supposed to have been detailed, which it wasn't (took a week to get it back; understand Corona and everything, but still...). We were promised a black bowtie for the front of the truck, which, over a month later, we have not received. However, and most importantly, we were promised a 90-day warranty, no questions asked, "because they stand behind their vehicles," and knew that there would be no issues. Fast-forward to last week. My boyfriend, Sean, took it into the sales department to be repaired (after all, wouldn't you agree that a non-working fuel gauge is a safety hazard?). The clunking in the front end I guess may be acceptable as in "the truck is old, what do you expect," but the brakes, which supposedly were brand new, are not working the way they should. Maybe they are not really new, after all. Maybe they were just not calibrated correctly. In any event, Sean was asked to come pick up the truck and that there was nothing that the service department could do, as the warranty was only a powertrain warranty. What a lie! Jerry NEVER said the word powertrain. The vehicle was supposed to be warrantied for 90 days, no questions asked. THEN, Jerry calls Sean this afternoon, and proceeds to tell him that his $5000 check bounced and he needs to go into the dealership to straighten out this matter. Sean reminds Jerry that he paid CASH for the truck, so there is no way he's bounced a $5K check. "Oh, I must have called the wrong guy." D'you THINK? So he proceeds to ask how the truck is running...Sean starts letting him know what issues we're having with the truck (you don't usually mess with the fuel during a test drive, correct, to see if the gauge works properly?). Jerry gives him the runaround, and when Sean tells him that we are getting ready to leave a not-so-great review, HE HANGS UP ON HIM. What kind of "professional" does this to a customer??? This was unacceptable, rude, disrespectful, and all kinds of wrong. UNbelievable. No wonder people hate car salesmen. Run away and don't look back! DO NOT deal with Jerry Cirasoulo. He is not a man of his word.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My name is James Hendon, Used Car Manager. So sorry for this experience that you had. Please give me a call directly at 727-328-5174 so that I can resolve them. Obviously we failed in our goal of creating a happy customer, but if you will give me a call, I will be happy to address these issues with you.
looking for a used truck
My son was looking for a used truck, when her went into Maher. He found one he like and the sales person, Robert Bradford was there to help him. Brad was wonderful at helping my son. He is a real asset to this company. we definatley will go back to Maher again. thank you so much Brad for making the process comfortable and easy for my son.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to hear that you hand your sun ad a five star car shopping experience with Robert. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and that your son enjoys his new truck!
Total mess
They tried to get me in financing for twice the agreed upon price. Salesman called me and yelled at me over the phone because someone else at the dealership called me. A week after the sale, they called to inform me that they gave me the wrong car and I had to being mine back that day.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Bob Towler at (727) 328-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.
Outstanding Customer Service
I was completely satisfied with the process and found the transaction to be easily understood and very fast compared to my last 2 Chevy purchases. I would come back here the next time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so pleased to hear our sales team could provide you with such a great car shopping experience. If you need anything else, we're always happy to assist. Enjoy your new car!
Purchased a used car
Gail worked very hard to help me get my new car. She contacted me to get all the information needed to get my finance complete.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear Gail took wonderful care of you! Thank you for choosing Maher Chevrolet and we hope to see you again!
Helpful sales team
I came in to look at a vehicle that ended up being sold before I arrived. I meet with a sales woman and she was very helpful and helped me find other options for what I was looking for. They showed me what they had and even started looking for other vehicles to bring in for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out with your car buying experience! We look forward to your next visit. Take care!
The van I purchased had roaches.
I purchased the van of my dreams! I was so excited to get it. And I thought I was getting a deal cause it came from someone I know. Well that dream died quickly, sadly. After picking up my vehicle I immediately went on a road trip out of state. Before even getting there. I saw a roach on the passenger side floor. I freaked out pulled the van over and killed it. Well three days later three more bugs. I called my friend. And could not get any return calls. So I called the sales man. He said” he didn’t even make much off this deal anyway and he was frustrated with my “friend” and then preceded to tell me how woman have issues! I reached out to my friend that works there. To see what can be done, but neither of them have gotten back to me. My salesman was extremely unprofessional even rude. My “friend “ that works there said she would look into what can be done. But also never got back to me. Very unprofessional people. I am disappointed that now I am stuck with paying over 21,000 for a roach mobile.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact our General Manager, Bob Towler at (727) 328-5111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
camero
The worst experience. our salesman was great, JD we love you but, the dealership operations and service department, are horrible. Don't go to this dealership. Rude and abusive--Steve W. Avoid him!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your entire experience with us was not a positive one. If you'd be willing to provide more feedback, please reach out to our General Manager, Bob Towler, at (727) 328-5111 so we can assist you further.
