Reviews
Best experience of purchacing a car ever. Chris was above and beyond in kbowledge, customer service and genuinley making me happy. the experience wasnt rushed , Or stressful! j am so happy with my purchase
Best experience of purchacing a car ever. Chris was above and beyond in kbowledge, customer service and genuinley making me happy. the experience wasnt rushed , Or stressful! j am so happy with my purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Isaac was great to work with from start to finish! Always very responsive, at any time, and helped me get the car of my dreams! I’ll be working with him in the future! Thank you!
Isaac was great to work with from start to finish! Always very responsive, at any time, and helped me get the car of my dreams! I’ll be working with him in the future! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the car of your dreams! We appreciate you sharing how responsive Isaac was at every turn, and we're thrilled you'll be working with him again in the future. Thank you for taking the time to share this!
Very helpful and professional Terrible Cashier could be better with a thanks and people skills
Very helpful and professional Terrible Cashier could be better with a thanks and people skills
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words on the helpful, professional experience you had with us. We hear you on the feedback about the cashier and want you to know we're taking it to heart. Please don't hesitate to reach out to us if there is more we can do for you.
The experience with Victor Lema was a nice one. I would recommend him to my friends and family.
The experience with Victor Lema was a nice one. I would recommend him to my friends and family.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This feedback for Victor means so much to us, thank you! You are welcome to reach out to us if you need our services at any point.
Great service! Victor was super easy to communicate with, was helpful and made all processes super simple
Great service! Victor was super easy to communicate with, was helpful and made all processes super simple
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad Victor kept everything simple and easy to communicate throughout your visit. Come back and see him again anytime you're in the market for another vehicle.
Crown Mercedes-Benz stands above other Mercedes-Benz dealerships in terms of professionalism and customer service.. I have visited the Mercedes-Benz dealership in Wesley Chapel and also communicated with the Mercedes-Benz dealership in Clearwater, but neither matched Crown Mercedes-Benz’s level of professionalism, genuine willingness to assist, and commitment to ensuring that every customer is well taken care of.
Crown Mercedes-Benz stands above other Mercedes-Benz dealerships in terms of professionalism and customer service.. I have visited the Mercedes-Benz dealership in Wesley Chapel and also communicated with the Mercedes-Benz dealership in Clearwater, but neither matched Crown Mercedes-Benz’s level of professionalism, genuine willingness to assist, and commitment to ensuring that every customer is well taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Standing out above other Mercedes-Benz dealerships you've dealt with such a high praise, thank you! We're so glad to hear the professionalism and genuine care made that kind of difference. Our team is available to help you if there is anymore help you need for your automotive matters.
Always great service here. Worked with Don Shelton who was helpful and clearly communicated my car’s timeline.
Always great service here. Worked with Don Shelton who was helpful and clearly communicated my car’s timeline.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Consistency like this, paired with Don keeping you clearly informed on timing, is what builds real trust in a service visit. Please let us know if there is anything more we can do for you.
From the moment we placed our order until the day we took delivery of our SUV, Omar Rodriguez made the entire experience exceptional. What impressed us most wasn’t simply his knowledge or professionalism—it was how personal he made the process. Omar kept us informed every step of the way, proactively reaching out with updates and even sharing the name of the ship our vehicle was on so we could track its journey to the dealership. That level of communication turned what could have been a long wait into something we genuinely looked forward to. Although we purchased an SUV, I never got the impression that we were receiving special treatment because of the vehicle. Omar treated us like family, and I honestly believe he would provide the same outstanding experience regardless of whether someone was buying an entry-level vehicle or a luxury SUV. Equally important, Omar never tried to sell us anything we didn’t need. Instead, he gave honest recommendations, explained the pros and cons, and genuinely looked out for our best interests. At every step, I felt like he was advising us as if we were members of his own family—not simply trying to close a sale. In today’s world, it’s rare to find someone who combines professionalism, integrity, and truly personalized service the way Omar does. If you’re considering buying a Mercedes, ask for Omar Rodriguez. He has earned our trust, and we wouldn’t hesitate to recommend him to our friends and family.
From the moment we placed our order until the day we took delivery of our SUV, Omar Rodriguez made the entire experience exceptional. What impressed us most wasn’t simply his knowledge or professionalism—it was how personal he made the process. Omar kept us informed every step of the way, proactively reaching out with updates and even sharing the name of the ship our vehicle was on so we could track its journey to the dealership. That level of communication turned what could have been a long wait into something we genuinely looked forward to. Although we purchased an SUV, I never got the impression that we were receiving special treatment because of the vehicle. Omar treated us like family, and I honestly believe he would provide the same outstanding experience regardless of whether someone was buying an entry-level vehicle or a luxury SUV. Equally important, Omar never tried to sell us anything we didn’t need. Instead, he gave honest recommendations, explained the pros and cons, and genuinely looked out for our best interests. At every step, I felt like he was advising us as if we were members of his own family—not simply trying to close a sale. In today’s world, it’s rare to find someone who combines professionalism, integrity, and truly personalized service the way Omar does. If you’re considering buying a Mercedes, ask for Omar Rodriguez. He has earned our trust, and we wouldn’t hesitate to recommend him to our friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing such a detailed account of your experience! We are so pleased that Omar Rodriguez made the delivery process personal and transparent for you. It is wonderful to hear that you felt like family throughout the journey. We look forward to serving your future automotive needs.
Omar is a true professional !! Friendly , knowledgeable and extremely helpful !! He always finds away to accommodate me with the best pricing possible !! Appreciate all that you do Omar !!!
Omar is a true professional !! Friendly , knowledgeable and extremely helpful !! He always finds away to accommodate me with the best pricing possible !! Appreciate all that you do Omar !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are glad to hear that Omar was able to provide you with professional service and the best possible pricing. We truly appreciate your business!
I always get my cars from there. They provide excellent service and are very accommodating. They always make things right.
I always get my cars from there. They provide excellent service and are very accommodating. They always make things right.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being a loyal customer! We are happy to hear that our team consistently provides excellent service and always makes things right for you. We look forward to serving your automotive needs in the future.