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Excellent experience with knowledgeable and helpful staff
Great buying experience. Absolutely no high pressure tactics!!
Best buying experience ever. Friendly and courteous staff willing to work with us to formulate the sale. Salesman, Sales Manager, and accounting associate... were excellent to work with. Other Lakeland auto dealers should take customer service lessons from you folks.
Thank you for your patronage, Mr. Newman! We'll be sure to share your rating with our Staff. Fields Matters Because You Matter. With appreciation, Gar...y Gordon, General Manager.
Always great and professional service at FIELDS BMW in Lakeland Florida
Fields BMW was an excellent choice in every area and phase of the new purchase of my X5. Thank you to Joe Roth for his excellent knowledge during the... entire sales process. I enjoyed the entire professionalism that everyone at the dealership displayed. Thank you for making the new car buying experience exciting and fun. I love this vehicle, for real ! Brent
Car buying experience was great. Custom car order showed up on time and exactly as ordered. My sales person was very knowledgeable and keep me up to date... with my order status. Would definitely go back and recommend this location to anyone else.
Joe Roth was great and I am completely satisfied with my purchase.
I have purchased other cars and they give great service.
Please, just ask for Rick a salesman who knows everything about the car he sells. I literally leased the car the same day I test drove it. The whole group... made it a breeze. Saved time and money thru the whole process. By the way, I love my new X2.
Tried to replace parts that have been replaced two weeks ago. Outrageous repair bill for repairs that do not need replaced. A rip off place.
I'm so sorry to learn you had a poor experience. On behalf of our Dealership and Fields Auto Group, I sincerely apologize for any inconvenience. I wou...ld like to know more about what went wrong and work to find an amicable solution. At your earliest opportunity, I would be grateful for the opportunity to speak with you. You may reach me at (863) 816-1234 or at firstname.lastname@example.org. Thank you and I look forward to resolving this matter for you and exceeding your expectations. Many thanks, Gary Gordon, General Manager.