Reviews
Customer
The sales rep was excellent Sandy Perez thank you he managed to work out a great deal I’m completely satisfied with my purchase thanks to the sales manager
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
I went to a Lakeland dealership since it was closer to my new home but wasn't satisfied with their attitude about my question so made an appointment back at Miracle and they didn't disappoint. I'll be back. It's worth the extra travel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lying bunch of incompetent scam artists
Lying, cheating, deceiving, dishonest. Some of the most accurate words to describe this collection of scam artists. I'd give less than 1 star if possible. In my case I took a former vehicle in for warranty service and then months later started receiving collections calls by the third party miracle contracted for it. The service managers told me they'd take care of it and then months later the calls started again. They admitted to filing paperwork incorrectly but refuse to do anything about it. I wouldnt even accept a free car from them if it would involve having to deal with them again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lying bunch of incompetent scam artists
Lying, cheating, deceiving, dishonest. Some of the most accurate words to describe this collection of scam artists. I'd give less than 1 star if possible. In my case I took a former vehicle in for warranty service and then months later started receiving collections calls by the third party miracle contracted for it. The service managers told me they'd take care of it and then months later the calls started again. They admitted to filing paperwork incorrectly but refuse to do anything about it. I wouldnt even accept a free car from them if it would involve having to deal with them again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service
Excellent service and staff. It is pleasure to deal with them. Great sales by Wally 👌🏿. Great service by Andy. Keep it up boys and girls.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks For Giovanni
Miracle Toyota is the place to have both of my cars be serviced and repaired!! I really love the place and the options they can provide!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loved the service!
Thank you Wally for your help with our new car. My family sure is happy. This is my 3rd Toyota and would not change them. Loyal customer here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Looking for a used car and found one
Excellent staff amazing people I love the place they are amazing I recommend people to go they are great with people and they help you out really good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kristi
My interaction with Miracle Toyota has always been outstanding. From buying my car 18 months ago to the service maintenance that has been completed. I would highly ( and do) recommend Miracle Toyota to anyone who asks !!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reliable and trustworthy
Coffee and water, tv, vending machine, computer charging stations, numerous tables for privacy... you can relax, read, get some work done, etc. fast diagnosis. Customer rep keeps you updated on your car’s progress and answers any question. Shuttle bus to local mall available. Long repair? Ride home if within radius. Melissa is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase