Reviews
Ask for John Kolek if you’re seriously looking to get
Ask for John Kolek if you’re seriously looking to get into a car with no funny business. Great facility with a huge lot , great coffee and even better service. 10/10 Thanks John 💪🏽
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony, thanks for your wonderful review of John, and congrats on your pre-owned Honda! We love to hear great things about our team and our dealership so we're glad this experience was an outstanding one. We wish you all the joy and satisfaction this vehicle has to offer, from all of us at Germain Honda! Best Regards, James Koser General Manager
I had the pleasure of working with Soren Garcia while
I had the pleasure of working with Soren Garcia while deciding on my new car, and I couldn’t be happier with the experience. Soren was incredibly helpful throughout the entire process, offering valuable insights and making sure I felt confident in my decision. His service was top notch friendly, professional, and attentive to all my needs. He went above and beyond to ensure that I was satisfied with my purchase. I couldn’t ask for a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, Welferi! We are so appreciative of the opportunity to work with you, and we are glad that Soren provided you with 5-star service and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Thank you and safe travels! Best Regards, James Koser General Manager
Service was excellent and quickly completed, personnel
Service was excellent and quickly completed, personnel were extremely professional. The waiting area was extremely clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to know that you enjoyed a positive service experience and a comfy wait. Our team looks forward to our continued relationship. Best Regards, James Koser General Manager
Josue Quintanilla, my service manager, was friendly,
Josue Quintanilla, my service manager, was friendly, efficient and knowledgeable. He answered my questions and made this service visit a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It means a lot to us to know that Josue left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! Best Regards, James Koser General Manager
David Doden made it very easy and was very efficient.
David Doden made it very easy and was very efficient. Very thorough pleasant and informative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, James Koser General Manager
Great Service, clear communication, and best of all
Great Service, clear communication, and best of all quality work , thanks David , will be back again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know that David took great care of you. See you next time. Best Regards, James Koser General Manager
I am so thankful to have found, and to have, David Doden
I am so thankful to have found, and to have, David Doden as my service representative. He is a rare find and very valuable to me in maintaining my cars over the years. He is the person that keeps me coming back and from going to other dealers. As always, thank you for your advice, David.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving us such a wonderful review. We’re thrilled that you loved your experience; David will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work he puts in every day. Thanks for your kind words and we appreciate your support. Best Regards, James Koser General Manager
Landon Bates is an assest to the Germain Honda team!
Landon Bates is an assest to the Germain Honda team! He is thorough, kind and diligent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. It is our pleasure to serve you and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, James Koser General Manager
When I brought my 2024 Honda HRV in for warranty repair I
When I brought my 2024 Honda HRV in for warranty repair I was greeted by Josue Quintanilla, my service advisor. Josue was attentive and provided me excellent customer service at all times. Josue communicated well with me throughout the repair process and he was at all times re-assuring that I would be satisfied with the service work that my new Honda required. I am pleased with the work that was preformed and Josue is a highly competent service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with Josue and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. Best Regards, James Koser General Manager
Jeanne Smith was very professional.
Jeanne Smith was very professional. She did an excellent job in managing the sales process and delivery experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving Jeanne this wonderful review! She will be honored to hear of your very kind words and to know how confident you are in her efforts! We wish you safe travels. Please do not hesitate to let us know how she and the team may serve you again! Best Regards, James Koser General Manager