Reviews
For a moment I bought my car everyone was always helpful
For a moment I bought my car everyone was always helpful and professional. When I make my service appointments for my car, I always ask for service advisor Josue Quintanilla. He is always helpful, very knowledgeable, and very patient in answering all my questions. he is definitely an asset to your company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing a quality experience at every touchpoint is our ultimate goal We are thrilled to know that Josue continues to ensure your complete satisfaction and has earned your trust to know he has you and your Honda's best interest at heart. We are fortunate to have him on our team. Best Regards, James Koser General Manager
Me and James very happy with our 2 car CRV-HRV.
Me and James very happy with our 2 car CRV-HRV. Thanks again Jeanne for your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Germain Honda of Naples for your recent automotive needs. Jeanne will be pleased to know how happy your are. Best Regards, James Koser General Manager
Convenient location.
Convenient location. Easy to get into the service department. I don’t know much more about the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for choosing Germain Honda of Naples for your automotive service needs and look forward to building a long and lasting relationship. Best Regards, James Koser General Manager
I have been with Germain for going on 25 years and their
I have been with Germain for going on 25 years and their service is the best I’ve ever experienced. Albert Checo is one of the best service advisors I have had. His background as a mechanic just makes it that much better (ready smile helps, too). He does need a business card and his assigned extension has someone else’s name. God bless!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team here at Germain Honda of Naples is honored that you have chosen us as your automotive supplier for going on 25 years. Thank you for letting us know how much you enjoyed working with Albert, he is certainly dedicated to customer satisfaction and is a valuable member of our team. Best Regards, James Koser General Manager
.y service advisor, Christian Marimon, was friendly,
.y service advisor, Christian Marimon, was friendly, courteous, knowledgeable and helpful! My car was serviced, as expected and ready on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is happy to know your recent service visit lived up to your expectations. See you down the road. Best Regards, James Koser General Manager
Emma at Germain Honda of Naples was the best!
Emma at Germain Honda of Naples was the best! Great overall experience and catered to my needs with my new Honda purchase 11 starts go to her! This is my 3rd Germian Honda purchase, #seamless
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business and kind words. We couldn’t be happier that Emma provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Germain Honda team. We hope you are enjoying your new car, we look forward to assisting with #4. Best Regards, James Koser General Manager
Josue Quintanilla made my experience phenomenal by
Josue Quintanilla made my experience phenomenal by assisting me with my concerns, needs & providing best feedback.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager
Excellent service advisor, Dave Doden, exemplary
Excellent service advisor, Dave Doden, exemplary maintenance staff, friendly and helpful staff. Appreciated John, giving me a ride to my home and an offer to pick me up if I needed a ride back to the dealership. Repair was taken care of and my vehicle is in tip top shape. I am extremely satisfied with Germain Honda of Naples. Marie Greenwell
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your exemplary service experience. Our staff works hard to meet if not exceed your expectations. Best Regards, James Koser General Manager
I had a problem with my battery.
I had a problem with my battery. I didn’t have a reservation for service but was immediately seen. My service supervisor was Albert Checo and he went above and beyond to help me. In addition, he was pleasant and always smiling
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Albert and our team are happy we were able to accommodate you with this unforeseen battery concern. We appreciate you taking the time to share your positive experience with Albert and our team. Please let us know if you need anything further. Best Regards, James Koser General Manager
Very attractive showroom.
Very attractive showroom. Hospitable offered refreshments. Good manners. Salesman was helpful. Management was accommodating and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda. Our team is happy to know that we met if not exceeded your expectations. Best Regards, James Koser General Manager