Reviews
Zachary Hadfield Received excellent service and extremely
Zachary Hadfield Received excellent service and extremely happy with results. My car was ready the next morning so I could make my appointment!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and your kind words on Zachary. We look forward to being of service to you for many more years. Best Regards, James Koser General Manager
Received great service.
Received great service. I came in to buy a used Honda and was talked into a new one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Germain Honda of Naples for your automotive needs. We wish you many safe and pleasurable driving miles in your new Honda. Best Regards, James Koser General Manager
We visited Germain Honda due to our lease ending just to
We visited Germain Honda due to our lease ending just to see what was available and what the current deals would offer. We ended up leasing two Hondas from Valentino Leon. The deal on the Honda Accord was so good that my son also decided to lease a Honda Civic. Valentino and the entire team made the experience exceptional. From the moment we walked in, Valentino, Jose, and Audrey were super professional, extremely courteous, and attentive to our needs. Valentino made sure we understood all our options and worked diligently to get us the best deals. Jose was incredibly helpful with the paperwork, making the process seamless and quick. Audrey ensured that we were comfortable and well-informed throughout the entire process. We are thrilled with our new Honda Accord and Honda Civic. The features and performance of both cars have exceeded our expectations. We can't thank Valentino and the team enough for their outstanding service and dedication to making this a great experience. If you're in the market for a new car, we highly recommend Germain Honda and their fantastic team. Thank you, Valentino, Jose, and Audrey, for everything!"
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that you had a great experience with all of our personnel here on-site. Each of the people that you mentioned are truly an asset to our team. We are glad to hear that each of them were able to work together to help get you all into the right car for you! We look forward to helping you again when the time comes. Best Regards, James Koser General Manager
Josue Quintanilla was my service advisor and he was
Josue Quintanilla was my service advisor and he was excellent. It turned out he was working around the software outage issue and he did his best. The work performed seems fine. The dealership might have gotten 5 stars except for the nationwide software issue. It delayed my service time and I received no reports as the computer system was down. The dealer should have a simplified backup system to perform some necessary functions when the main system goes down.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Best Regards, James Koser General Manager
David doden is a get service adviser.
David doden is a get service adviser. He helped me from the 1st moment I got to the dealership. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and your kind words on David. We look forward to being of service to you for many more years. Best Regards, James Koser General Manager
I have been coming here since I relocated 5 years ago.
I have been coming here since I relocated 5 years ago. I was very fortunate to have meet David Doden who has been my service representative that entire time !!! He even assisted me with a sales rep to purchase my new Honda Crv when I decided to turn in my older one. I still have my new CRV serviced here with David Doden. I considered myself lucky to have found them !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing to work with us here at Germain Honda of Naples when you relocated to the area 5 years ago. Your continued business and trust in our team means so much to us all. David is an exemplary member of our team focused on delivering only the best in customer care. We thank you for highlighting him and his continued efforts in ensuring your receive a quality and efficient guest experience. Best Regards, James Koser General Manager
I would like to thank Mr.
I would like to thank Mr. Denizeri. He spent his all time and helped us for buying a new car. He is the best! After now when we want a new car, we will always go there and find Seref Denizeri. Thank you so much..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting Seref who helped make this such a great experience! Congratulations on your pre-owned Honda! We sincerely value your business and look forward to your next visit! Best Regards, James Koser General Manager
Christian Marimon my service advisor was outstanding.
Christian Marimon my service advisor was outstanding. He made sure I was completely satisfied with the service department. Thank You, Mark Richman
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased you enjoyed working with Christian and the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, James Koser General Manager
Brandon Mcavoy assisted me with buying a new 2024 HRV.
Brandon Mcavoy assisted me with buying a new 2024 HRV. My entire experience with Germain Honda was a good one. Brandon was pleasant to work with, patient and knowledgeable. Even with an industry wide computer outage Brandon was professional and mindful of my time and needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, thanks so much for your stellar review of Brandon! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new Honda HRV! Best Regards, James Koser General Manager
Christian provides excellent customer care.
Christian provides excellent customer care. He is attentive, oriented detail and always goes the extra mile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're always striving to give our customers the best experience possible. Thanks for letting us know we're doing a great job! Best Regards, James Koser General Manager
