Reviews
Took care of car quickly. Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary
Took care of car quickly. Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry to see your feedback about our pricing, but we’re happy to see you enjoyed the rest of your experience with our team! If there is anything we can do for you, please let us know. Take care, from all of us at Germain Toyota of Naples.
Christopher, my advisor, very professional, helpful and polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!*****
Christopher, my advisor, very professional, helpful and polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!*****
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Christopher provided such professional and helpful service at Germain Toyota of Naples. Thank you for your feedback and enjoy the clean air!
The service was timely and staff was professional. Service reports were given electronically in a very timely manner and was then carefully explained by the staff.
The service was timely and staff was professional. Service reports were given electronically in a very timely manner and was then carefully explained by the staff.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jacqueline, we're pleased to know our team kept you well-informed and made the process smooth. We appreciate your feedback and look forward to serving you again at Germain Toyota of Naples!
Me ciento muy bien el bendedor habra muy bien con migo muchas gracias por su servicio
Me ciento muy bien el bendedor habra muy bien con migo muchas gracias por su servicio
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por esta reseña positiva para Germain Toyota of Naples. Esperamos verle pronto!
I traded in my vehicle yesterday at Germain Toyota of Naples and had a great experience! I dealt with Jennifer Jones and Giovanni Santiago, and could not have been happier. I ended up with the vehicle I wanted...and I'm thrilled! I want to thank Jennifer and Giovanni for all their help yesterday. I will definitely be recommending friends and family to come see you both!
I traded in my vehicle yesterday at Germain Toyota of Naples and had a great experience! I dealt with Jennifer Jones and Giovanni Santiago, and could not have been happier. I ended up with the vehicle I wanted...and I'm thrilled! I want to thank Jennifer and Giovanni for all their help yesterday. I will definitely be recommending friends and family to come see you both!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tom! We’re excited to hear that Jennifer and Giovanni made your experience at Germain Toyota of Naples a great one. Enjoy your new ride, and we can’t wait to serve you again! Safe travels!
Top notch service from the team at germain, as well as the service writer. He knows exactly how to keep me happy, even if I needed to come back for a part that needed to be ordered. The coffee bar sucked, but the people here are awesome. Thank you Chris for being you.
Top notch service from the team at germain, as well as the service writer. He knows exactly how to keep me happy, even if I needed to come back for a part that needed to be ordered. The coffee bar sucked, but the people here are awesome. Thank you Chris for being you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review of Germain Toyota of Naples, Chris! It's wonderful to know Chris and the rest of the team made your experience stellar. We’ll pass along your concerns about the coffee bar, and we look forward to seeing you again.
Muy buen servicio , estoy muy contento de la compra y el vendedor muy amable , muchas gracias por todo
Muy buen servicio , estoy muy contento de la compra y el vendedor muy amable , muchas gracias por todo
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yunier, gracias por su comentario de 5 estrellas sobre su vendedor en Germain Toyota of Naples. Felicitaciones por su nueva compra.
I was very happy with my experience. I did not have an appointment Marco took care of me it did not matter. He let me know what was going on, I was very pleased about my experience and would recommend Marco anytime.
I was very happy with my experience. I did not have an appointment Marco took care of me it did not matter. He let me know what was going on, I was very pleased about my experience and would recommend Marco anytime.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we're thrilled to hear Marco provided such excellent care at Germain Toyota of Naples. Thank you for recommending him and for sharing your positive experience!
Victor Handel was great from the time I arrived till the time I left Victor kept me in the look on the service performed Glad he is part of your team
Victor Handel was great from the time I arrived till the time I left Victor kept me in the look on the service performed Glad he is part of your team
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for Victor! We are thrilled to hear he kept you informed throughout your visit. We will pass along your kind words. See you next time at Germain Toyota of Naples!
Frank came to me shortly after I arrived. He was very courgial and he kept me informed on the progress of the service of my car.
Frank came to me shortly after I arrived. He was very courgial and he kept me informed on the progress of the service of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melvin, thank you for taking the time to review Frank and the team! We appreciate your business and hope to see you again at Germain Toyota of Naples. Safe travels!