Germain Toyota

On a Wednesday I went to Germain Toyota, after checking in I went to see Chris. As we walked up to each other I was greeted with a smile and hey what’s up . I bought the car in I think there maybe a leak in the cooling system. We say down and talk about the Portal in front of my car in the garage. Chris immediately wrote it up gave it over to service and said Jim it’s gonna be about an hour hour and a half when it comes back. I’ll make sure that we will find out what’s going on sure enough in a hour and half Chris good news they could not find anything wrong with your. Chris show me the video of what the Tech took and I was well satisfied with Chris and the service tech that did all the fine work thanks, Chris

Just had my car in for 15k mile check. Germane service department is awesome My advisor kept me informed while I waited for completion Service advisor was focused on creating a great customer experience

My vist for my 5 000 service was a very good experience. I was taking on time and out in less than an hour. I will be back for my next service in 6 months.

You have a well-oiled-machine! We are impressed with your operation and employees! I love my new Corolla! Giovanni, our Sales Rep was Outstanding! He was efficient, hard working, personable and performed beyond our expectations! He even took care of getting my car registered with our insurance, which eased my anxiety! Giovanni thoroughly explained the in’s and outs of the Corolla! It was an absolute pleasure to work with him! He is an excellent asset to Germain Toyota and worthy of a promotion!! Best Regards, Mary Jennifer Lyons

I brought my car in for routine service and had the pleasure of having Christopher take care of me. Very professional and caring young man. Explained everything to me so I could understand what they were doing with my car. Kept me updated on what they were doing and time they should be done. Toyota has a great employee, thanks Christopher👍

Marco was my service advisor and he has been in the past. He’s very professional, more than willing to answer questions and patience. He’s an asset to the company.

Chris was my service adviser. He did a great job and went over everything with me

They take very good care of customers I won’t mind to bring friends and family to buy or service their vehicles

Handel kept me updated as I was waiting at the dealership. Excellent customer service. I would recommend him.

Well staffed, very courteous and helpful group. I've had a few oil changes and maintenance cycles with different service advisors, most recently Daniel, and Brian before that. They made my routine maintenance painless. It was done in less than an hour. Thank you!